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Review Summary
Glisshop is praised for excellent service, competitive pricing, and a wide range of quality products. Customers appreciate the smooth ordering process and timely delivery.
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Peter T.
7 Apr 2025
Verified reviewThis is the second time I have ordered these boots from Glisshop. The first time the UK courier lost the package and Glisshop gave me a refund for the item. (But not for the postage, so I guess the couriers still got paid ?) Now I have re-ordered and actually got the product. In total it took about 2 months; 6 weeks to get to the point of giving up on the courier on the first order. (And you may have seen that first review for these.) a little time to get a refund and then re-order the exact same product. 1 week for the order to arrive the second time. But I am pleased that I now have the product.
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Sean P.
7 Apr 2025
Verified reviewQuick and seamless
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Gregova S.
7 Apr 2025
Verified reviewAll perfect, on time,excellent customer service.arrived to UK ,no issue.
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Craig C.
7 Apr 2025
Verified reviewItem as described and very well packaged. Only criticism was that they ship to the uk only one or two days a week. So i had to wait a while before it dispatched. Once Evri got the item it was with me very quickly. I did message Glissshop to which they replied promptly with an explanation (regarding the dispatch delay). I would definitely use again .
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Caroline L.
7 Apr 2025
Verified reviewExcellent service - ordering/delivery very smooth and when I had a problem with my return not being processed, very helpful and resolved quickly
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Ruben G.
7 Apr 2025
Verified reviewProduct as described. Prompt delivery. Thumbs up.
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Sara M.
7 Apr 2025
Verified reviewGood choice and quick delivery
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Mus C.
7 Apr 2025
Verified reviewFast delivery, on time and as described. Originally needed boot bindings but did a little price comparison and found this was the cheapest supplier, price was so good ended up buying board & binding. I also thought I may have to pay additional tax on arrival. Even more surprised to find all taxes were included.
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Nicholas R.
7 Apr 2025
Verified reviewEasy ordering. Quick efficient delivery
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Susan A.
7 Apr 2025
Verified reviewGlisshop never fail to impress me, always quick to answer any questions, very quick delivery and fabulous product quality. Highly recommend
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Jack S.
7 Apr 2025
Verified reviewExcellent customer service. Post / Evri lost ye parcel. Glisshop gave a refund with no questions / hassle.
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Greg P.
7 Apr 2025
Verified reviewProduct was very competitively priced, well packaged and promptly delivered. Very satisfied customer
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Gary T.
7 Apr 2025
Verified reviewGood prices on premium ski products. Ordered a white Oakley MIPS MOD5. Arrived in the UK a week later. Good communications at the start. Went quiet in the middle then started again when the goods cleared customs.
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Darran P.
7 Apr 2025
Verified reviewAlways satisfied when buying from glisshop. Needed the snowboard very quickly for a powder session and arrived just in time!
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E. G.
4 Apr 2025
Verified reviewPart of the order is missing and Glisshop have still not issued a replacement or refund.
Reply from Glisshop.co.uk
Hello and thank you taking the time to leave your feedback. We are extremely sorry that there was a problem with the delivery of your order. Both items were dispatched in the same parcel and it would seem that one of the items went missing in transit. We contacted the carrier EVRi to open an investigation and you received a refund for the item on 26 March as we no longer had the product in stock. For your information, we now collaborate with Royal Mail/Parcelforce for deliveries to the UK for a more reliable service. Best regards The Glisshop team
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Nick A.
4 Apr 2025
Verified reviewExcellent customer service! Professional, knowledgeable and most importantly putting the customers' needs first. Very pleased with the whole shopping experience.
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Ryan S.
4 Apr 2025
Verified reviewPerfect - great product and service
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Kalle L.
4 Apr 2025
Verified reviewHappy with order, only thing was three days waiting for shipping without any update on order status.
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M. B.
4 Apr 2025
Verified reviewGreat pricing however issue with delivery provider Evri. Shipping label printed with error and failed to take quick action.
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Nancy W.
4 Apr 2025
Verified reviewThe boots I ordered didn’t fit. Glisshop made it easy enough to return them and give me a refund.
Reviews displayed in chronological order
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