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Glisshop.co.uk

Glisshop.co.uk

Sports

4.6

(5 334)

Glisshop.co.uk

4.6

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Reviews for Glisshop.co.uk

Total: 5 334 reviews since 28/01/2017

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4.6

Based on 677 reviews from the last 12 months

5

86%
4

5%
3

2%
2

2%
1

5%

Review Summary

Glisshop is praised for excellent service, competitive pricing, and a wide range of quality products. Customers appreciate the smooth ordering process and timely delivery.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

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Review Summary

Glisshop is praised for excellent service, competitive pricing, and a wide range of quality products. Customers appreciate the smooth ordering process and timely delivery.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

Thanks for your feedback!

Helpful?

Filters

5

86%
4

5%
3

2%
2

2%
1

5%

1 ★

2 ★

3 ★

4 ★

5 ★

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A. A.
15 Mar 2023
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Ordered a pair of k2 ski boots, product arrived fast considering the current border delays to the UK also customer service was speedy in Replying when I’d missed of the house number from my delivery address and with delivery updates
Experience from: 12 Feb 2023
A. A.
15 Mar 2023
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Even remotely online, the amount of support through the website, subsequently direct, at least matches some of the better known physical stores. My new boot is 1cm bigger than the older. I had watched some videos on YouTube as to how to change the binding to fit - asked Glisshop the same question. In words, the same thing I had seen. Got skis out, flipped lever at the back, pulled the binding back more than expected, inserted boot into the toe, moved binding up so the step in was perfectly aligned, flipped the lever back, pushed boots in. Stable. I wrote a note to them saying due to your advice, and YouTube, the boots fit perfectly. Thank you for the ongoing support. Favourite older skiis with new can-ski-it-all boots (vs older racing boots). Looking forward to going out with comfortable feet, doing some nice turns, letting my son do his own thing (as straight as he can down the hill, any jumps to the side, any smaller jumps in park... with some vague idea how to ski).
Experience from: 18 Dec 2022
A. A.
15 Mar 2023
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Purchase from the UK went flawlessly, all taxes included in purchase, delivery just dropped off, no hassle. Also they were pretty decent for ski advice as I had second thoughts about the length.
Experience from: 11 Feb 2023
A. A.
14 Mar 2023
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Good selection of stock but printed my address wrong on the package
Experience from: 30 Dec 2022
A. A.
14 Mar 2023
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The site is easy to use and search. Delivery was slick especially considering it was across international borders. Customer service was exceptional as I had an issue with my order. A replacement item was shipped with no delays or disagreements - highly recommended supplier - 5 star service.
Experience from: 5 Feb 2023
A. A.
14 Mar 2023
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Fast and great service - both bags arrived as described.
Experience from: 10 Feb 2023
A. A.
14 Mar 2023
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As described and delivered on time. Thanks.
Experience from: 10 Feb 2023
A. A.
14 Mar 2023
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The usual great service that we've come to expect from Glisshop, skis shipped and with us in about 4 days. Good communication, and tracking available via DPD.
Experience from: 11 Feb 2023
A. A.
13 Mar 2023
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good shop - quick delivery to the UK
Experience from: 8 Feb 2023
A. A.
13 Mar 2023
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Very efficient service
Experience from: 9 Feb 2023
A. A.
12 Mar 2023
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Great price and fast delivery.
Experience from: 10 Feb 2023
A. A.
11 Mar 2023
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Quick delivery, happy with equipment.
Experience from: 9 Feb 2023
A. A.
11 Mar 2023
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Excellent service with regular updates to status of my order and ability to track delivery
Experience from: 7 Feb 2023
A. A.
11 Mar 2023
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Was a little concerned with some of the reviews but i can only judge on my experience. Ordered skis and boots for my wife and both orders came separate withinn days of each other with individual tracking numbers. Skis had been set to boots as requested and everything was in perfect condition. So happy i have just ordered another set of skis and boots for myself. Thanks Glisshop
Experience from: 8 Feb 2023
A. A.
11 Mar 2023
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Also great service and execution of orders!
Experience from: 8 Feb 2023
A. A.
11 Mar 2023
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Great service and quick turnaround
Experience from: 8 Feb 2023
A. A.
11 Mar 2023
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Excellent sales, delivery arrangements and skis well packed. All very similar to when I ordered my husbands skis two years ago. I made a mistake on my order and contacted the firm I was reimbursed into my bank account the following day and reordered.
Experience from: 7 Feb 2023
A. A.
11 Mar 2023
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It was a good price but the customer service was not existent. the phone number did not work, so I emailed twice. One for product advice second for update about my order. One email was responded to but very late. It delayed my order not being able to get advice and then the order didn't come when expected and there was no one to help. Meant I had to spend all the money I'd saved renting skis. :(
Experience from: 7 Feb 2023
Reply from Glisshop.co.uk

"Hello and thank you for taking the time to respond to our survey. We are very sorry to hear that the experience you had with us was not fulfilling. We are very suprised that you did not manage to call us. You can reach our customer service team at the following number : 020 3129 3301 monday through friday from 9am to 12 pm and from 2pm to 7pm. We have indeed received your email about the update on your parcel and our team replied on the 17/02. However, we have no trace of the other email you sent. We are sorry about this issue. In regards to your parcel, the delivery dates we announce are only estimations. Here, it took a week to get to you, which is the usual time frame. Best regards, The Glisshop team. "
A. A.
10 Mar 2023
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excellent delivery and goods were as good as pictured
Experience from: 7 Feb 2023
A. A.
9 Mar 2023
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Site navigation was good and delivery was within the timescale predicted
Experience from: 3 Feb 2023

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Reviews displayed in chronological order

About Glisshop.co.uk

Glisshop

Glisshop, specialized in wintersports and boardsports, sells ski, snowboard and skateboard equipment online. Find a selection of the best products and accessories (shoes, bindings, clothes)

Contact

67 rue des Varennes , AUBIERE 63170

www.glisshop.co.uk/ Sports

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