What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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1 ★

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5 ★

Anne M.
11 Aug 2026
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Good service
Experience from: 1 Aug 2026
Nicola F.
11 Aug 2026
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Brilliant as always
Experience from: 5 Aug 2026
Iris may G.
11 Aug 2026
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Easy to order quick delivery
Experience from: 3 Aug 2026
Linda D.
11 Aug 2026
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System was very easy to use. All items had good descriptions. Delivery very quick very pleased.
Experience from: 2 Aug 2026
Sima S.
11 Aug 2026
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It is very good
Experience from: 4 Aug 2026
Lesley S.
11 Aug 2026
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Quick and efficient. Product well packaged. Product itself is excellent, does the job we need it to do.
Experience from: 31 Jul 2026
Rosemary J.
11 Aug 2026
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This product was recommended by our district bursting team - it has proved to be exactly what what is needed. Very quick dispatch . The site very easy to navigate. Very happy customer!
Experience from: 22 Jul 2026
William K.
11 Aug 2026
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Service was very good
Experience from: 30 Jul 2026
Eva O.
11 Aug 2026
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5 star in every way - website - products -delivery. I have used ID many times, they are always excellent.
Experience from: 28 Jul 2026
Neil F.
11 Aug 2026
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Simple, effective process and prompt delivery. Thank you.
Experience from: 20 Jul 2026
Jan K.
11 Aug 2026
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Not long enough to be useful.
Experience from: 14 Jul 2026
Gillian L.
3 Aug 2026
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comfier than the larger pads as you do not sweat so much
Experience from: 3 Jul 2026
John R.
2 Aug 2026
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Excellent product and great service, will use again
Experience from: 22 Jul 2026
Keith H.
2 Aug 2026
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Excellent product and quick delivery
Experience from: 20 Jul 2026
Katja D.
31 Jul 2026
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reasonable time of delivery as well as good product.
Experience from: 21 Jul 2026
Marjorie C.
31 Jul 2026
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Delivered at the right time on the right day. The only problem was that the boxes were ripped, nothing missing but still a bit of a mess.
Experience from: 22 Jul 2026
J. M.
31 Jul 2026
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Product arrived ahead of predicted time.
Experience from: 22 Jul 2026
Nicholas james W.
31 Jul 2026
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Excellent service with a speedy delivery.
Experience from: 22 Jul 2026
Patricia M.
31 Jul 2026
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Smooth sailing from order placement to delivery, including changing the delivery date to coincide with me working from home. Fantastic service and one very happy dementia patient.
Experience from: 15 Jul 2026
Lianne T.
31 Jul 2026
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Made an order, when i got the invoice i noticed that the wrong size was on the invoice even though i ordered correct size. Emailed straight. Got a response after products had been delivered. Now can not get a refund until dpd have collected, so down correct products and £40 and got to order from somewhere else now. Dpd were supposed to come Today but have not arrived.
Experience from: 17 Jul 2026