What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Pauline L.
31 Jul 2026
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Thank you once again for perfect items and perfect delivery. Very much appreciated.
Experience from: 17 Jul 2026
Joan K.
31 Jul 2026
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Very good
Experience from: 18 Jul 2026
Mark L.
31 Jul 2026
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Good service. Would recommend
Experience from: 17 Jul 2026
Carol A.
31 Jul 2026
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Order left in public enyrance and not taken to the apartment as requested
Experience from: 17 Jul 2026
Herbert B.
31 Jul 2026
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Very easy to order and JD-Direct have a great range of products to choose from and very fast delivery they are also competetively priced very pleased with the product.
Experience from: 15 Jul 2026
William B.
31 Jul 2026
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Excellent products that keep improving, I find the range of products very good especially the Night Time products. Great service again, my Order was delivered on time and would recommend to a friend in need .
Experience from: 17 Jul 2026
Joan C.
24 Jul 2026
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Very good service Would highly recommend
Experience from: 20 Jul 2026
Ian R.
24 Jul 2026
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🚚🌟🌟🌟🌟🌟👍👍 product was great and I will tell everyone that this was a great value for my money 🤗😊🤩👌🏆👏
Experience from: 18 Jul 2026
D. S.
24 Jul 2026
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No problems: all that I had hoped
Experience from: 18 Jul 2026
R. H.
24 Jul 2026
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Simple and quick to order.
Experience from: 5 Jul 2026
Helen F.
24 Jul 2026
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Unfortunately the order l placed was unavailable. The company were very quick and efficient at giving me a refund. I have since been online and placed another order,for a different item, which was quickly sent out.
Experience from: 13 Jul 2026
Greg F.
24 Jul 2026
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Great service thanks.
Experience from: 3 Jul 2026
A. B.
24 Jul 2026
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order was dealt with quickly ,but notified 3 days later after goods had arrived.
Experience from: 4 Jul 2026
Margaret B.
24 Jul 2026
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The site is simple to use and the delivery quick. Thank you.
Experience from: 11 Jul 2026
Nelly O.
24 Jul 2026
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Please can you change your delivery process/provider. My poor elderly parents had to lug the big batch of heavy boxes into the house, they were dropped off at the front of the drive not even the doorstep. This caused a lot of pain and distress, esp as they order in bulk.
Experience from: 10 Jul 2026
L. osborne O.
24 Jul 2026
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Always a brilliant fast efficient service and comfortable product - thank you
Experience from: 7 Jul 2026
Sandra G.
24 Jul 2026
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Great product and always prompt delivery
Experience from: 16 Jul 2026
Caroline S.
24 Jul 2026
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Delivery man is aways on time and very kind.
Experience from: 2 Jul 2026
Claire S.
24 Jul 2026
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Easy to use and delivery always even quicker than indicated. Great being able to order top up orders between NHS arranged ones for my child.
Experience from: 12 Jul 2026
Rachael H.
24 Jul 2026
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Absolutely amazing products
Experience from: 7 Jul 2026