What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Thomas H.
26 Jun 2026
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Straightforward and quick. Thank you
Experience from: 20 Jun 2026
Elizabeth N.
25 Jun 2026
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Order was placed, processed and delivered within three days. Excellent product, I would highly recommend. A very good all round customer experience - thank you!
Experience from: 15 Jun 2026
Robert M.
25 Jun 2026
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Very good
Experience from: 10 Jun 2026
Derek S.
24 Jun 2026
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Very easy to order and dhl delivered to our address for the 1st time, never found us before ! So 5* service thx
Experience from: 15 Jun 2026
Muriel M.
24 Jun 2026
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Excellent service
Experience from: 15 Jun 2026
Pamela M.
24 Jun 2026
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Good products. Efficient and swift delivery Thank you
Experience from: 14 Jun 2026
Margaret G.
24 Jun 2026
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Product ordering and quality very good. However when contacting your office for advice as stated on your website was informed that advice couldn't be given.
Experience from: 16 Jun 2026
Heather P.
24 Jun 2026
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So pleased with the exceptional service in ordering the product and next day delivery. Product is excellent. Thank you.
Experience from: 16 Jun 2026
Sarbjit singh P.
24 Jun 2026
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It is good product thank you very much
Experience from: 16 Jun 2026
William G.
24 Jun 2026
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Good company very good product's well recommend 👍
Experience from: 14 Jun 2026
Paula H.
24 Jun 2026
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Great service and delivery
Experience from: 4 Jun 2026
Christina T.
24 Jun 2026
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5 stars. Never let's me down quick service and excellent product.
Experience from: 3 Jun 2026
Abigail A.
24 Jun 2026
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Not many products and yet still hard to find what you want and not much information.
Experience from: 2 Jun 2026
L. F.
24 Jun 2026
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Order for my mum to try. Arrived on time
Experience from: 28 May 2026
William edward J.
24 Jun 2026
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The service could not better you no sooner place and your order arrives,
Experience from: 30 May 2026
Sheila S.
24 Jun 2026
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Deliver was good quick ordering was easy
Experience from: 9 Jun 2026
Debbie W.
24 Jun 2026
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First time have ordered from id direct, definitely won’t be the last time. Quick delivery, easy to order online. Happy with the service.
Experience from: 10 Jun 2026
Diann W.
24 Jun 2026
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Very easy to use Just wish they didn't change the pads to sensitive
Experience from: 8 Jun 2026
Mary L.
24 Jun 2026
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Great service quick delivery and prices are very reasonable!
Experience from: 2 Jun 2026
Michelle I.
21 Jun 2026
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Bought these on the recommendation of my local authority incontinence team. They don't leak, but my Mum has still been able to pull them down during the night. How she does this I have no idea.
Experience from: 6 Jun 2026