What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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1 ★

2 ★

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5 ★

Glenna S.
8 May 2026
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Review in comment
Experience from: 9 Apr 2026
Valerie W.
8 May 2026
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Only just started to have pads from yourselves my mom is pleased with them I have used the app and phone service excellent
Experience from: 13 Apr 2026
Brian L.
8 May 2026
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Website easy to use for ordering items.The standard delivery was speedy and items were delivered to the correct address in good condition. The products themselves were of the usual high standard from ID - I never give 5 stars in case it leads to complacency.
Experience from: 24 Apr 2026
Z. S.
8 May 2026
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Overall, I'm satisfied with the customer service and the speed of delivery. I've been a customer for quite some time, but since you no longer offer the product I need, I had to look for another solution.
Experience from: 11 Apr 2026
W. M.
8 May 2026
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Brilliant product, competitive price, fast delivery
Experience from: 25 Apr 2026
Muriel M.
8 May 2026
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Efficient service
Experience from: 20 Apr 2026
John B.
8 May 2026
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Very good
Experience from: 13 Apr 2026
M. D.
6 May 2026
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Thanks
Experience from: 11 Apr 2026
Stuart C.
6 May 2026
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Quick, efficient and as described
Experience from: 13 Apr 2026
Wilma K.
6 May 2026
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Excellent products just wish they were a bit less expensive
Experience from: 12 Apr 2026
M. S.
6 May 2026
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Interesting when I purchased I had excellent service. The NHS delivery the whole process was shockingly awful wuth no communication and no call backs! Shame when you pay you get better service!
Experience from: 21 Apr 2026
Ruth B.
6 May 2026
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Very easy to use
Experience from: 13 Apr 2026
George H.
30 Apr 2026
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Easy to order quick delivery
Experience from: 23 Apr 2026
Morag G.
30 Apr 2026
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The time I had to wait for this order was ridiculous I had actually run out of pads for my husband who is bedbound.
Experience from: 4 Apr 2026
Martin F.
30 Apr 2026
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Very easy to navigate and fast delivery.
Experience from: 14 Apr 2026
Martyn K.
30 Apr 2026
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very good product, prompt delivery, excellect service,
Experience from: 19 Apr 2026
Heather P.
30 Apr 2026
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Absolutely excellent. Very grateful for prompt delivery. Excellent product.
Experience from: 19 Apr 2026
Iain M.
30 Apr 2026
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Not happy that this did not arrive in discreet packaging. Box clearly stated the contents for all the world to see.
Experience from: 17 Apr 2026
Samuel C.
30 Apr 2026
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Quick delivery
Experience from: 17 Apr 2026
Clive R.
30 Apr 2026
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Very quick delivery and good quality
Experience from: 19 Apr 2026