What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

Add to your preferred sources

4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

Thanks for your feedback!

Helpful?

1 ★

2 ★

3 ★

4 ★

5 ★

Julie S.
21 Dec 2025
Verified review
Collected and verified by Verified Reviews
very good i use id alot the orders come quick all products i have brought have all been great.
Experience from: 8 Dec 2025
Elizabeth C.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Excellent service speedy delivery easy to navigate site
Experience from: 16 Dec 2025
Shirley S.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
On line ordering was very easy and delivery was super quick
Experience from: 14 Dec 2025
Shirley C.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Everything was perfect
Experience from: 5 Dec 2025
S. R.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
High quality well designed pads. Excellent fast delivery service. Items were delivered within a few days.
Experience from: 14 Dec 2025
Fatima M.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Products are great but delivery this time got cancelled
Experience from: 29 Nov 2025
Peter B.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Easy to order, purchase items were excellent in every way, delivery was also excellent, very satisfied with everything.
Experience from: 13 Dec 2025
Clive W.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Easy to find pads required..images are a great help. Fast delivery too.
Experience from: 13 Dec 2025
Samuel C.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Easy to use
Experience from: 6 Dec 2025
Elizabeth O.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Perfect strength for my elderly mother who is incontinent for during the night as she has poor mobility
Experience from: 12 Dec 2025
Ann K.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Not happy with the time it takes to get through on the phone it takes days even with a call back it can take two days other than that delivery is excellent.
Experience from: 1 Dec 2025
Joyce C.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
The Order was great; quick and efficient. The annoying follow-up emails pushing for a review are too much. I didn't ask for them, or knowingly agree to them as they're not relevant to me as part of the order, and if they keep coming it will be the last time I order from ID
Experience from: 8 Dec 2025
Rosemary W.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Very good service but I ordered the wrong thing and will have to re-order after Christmas!!
Experience from: 4 Dec 2025
Ken B.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Great service, One tip I would suggest; Why not put a re-order link on all your emails
Experience from: 15 Dec 2025
Margaret W.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Delayed due to storm but kept up to date by DPD
Experience from: 8 Dec 2025
Isobel H.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Easy to order online.
Experience from: 20 Nov 2025
Colin P.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
very good product
Experience from: 19 Nov 2025
Sreya S.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
did not respond to phone calls or e mail. dreadful customer service
Experience from: 21 Nov 2025
Carolyn W.
20 Dec 2025
Verified review
Collected and verified by Verified Reviews
Very good service, no problems with ordering or delivery
Experience from: 20 Nov 2025
James M.
19 Dec 2025
Verified review
Collected and verified by Verified Reviews
It's pretty easy to reorder and delivered within a few days
Experience from: 10 Dec 2025