What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Shelagh E.
5 Oct 2025
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My order has not arrived
Experience from: 13 Sept 2025
Je A.
5 Oct 2025
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Fast delivery like most times product is great for my family member
Experience from: 16 Sept 2025
Jackie J.
5 Oct 2025
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Efficient and fast service, no problems, easy to order
Experience from: 18 Sept 2025
H. B.
5 Oct 2025
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Good, prompt service. Only fault was I ordered four packs of pads without realising that was equal to a box. I could have had a 10% discount for a box. This wasn't picked up at check out meaning I missed out. I will remember next time now that I am aware of it .
Experience from: 16 Sept 2025
Morag G.
30 Sept 2025
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Great service. No complaints.
Experience from: 19 Sept 2025
Amber W.
30 Sept 2025
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Fast and reliable dispatch always
Experience from: 18 Sept 2025
Robert N.
30 Sept 2025
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Quick and easy to order
Experience from: 20 Sept 2025
Sandra H.
30 Sept 2025
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Excellent service Prompt delivery Hassle free
Experience from: 22 Sept 2025
C a M.
30 Sept 2025
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Very easy to order on website. Prompt delivery. Thank you
Experience from: 19 Sept 2025
Susan-Mary M.
30 Sept 2025
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Ordering was very easy to complete as was paying. Excellent for service that way. On down side couriers have had 2 dates to deliver but as of yet still waiting....
Experience from: 17 Sept 2025
Jeanine D.
30 Sept 2025
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not my door ??????
Experience from: 15 Sept 2025
Denise C.
30 Sept 2025
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As usual, a quick delivery, and exactly what was ordered.
Experience from: 17 Sept 2025
Samantha H.
30 Sept 2025
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Swift delivery, from ordering. Was missing some packs but after ringing, this was rectified and missing packs were sent out. All in all a great experience.
Experience from: 17 Sept 2025
Gordon R.
30 Sept 2025
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Excellent product
Experience from: 16 Sept 2025
April P.
27 Sept 2025
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Quickly and correctly delivered and promptly
Experience from: 16 Sept 2025
June P.
27 Sept 2025
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Ordered one day, delivered the next. Can’t get better than that. Thank you
Experience from: 15 Sept 2025
Chris M.
27 Sept 2025
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Excellent all round .
Experience from: 16 Sept 2025
M. S.
27 Sept 2025
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Very good service quick delivery
Experience from: 16 Sept 2025
Freda S.
27 Sept 2025
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We was recommended to your site from a friend very pleased with items we purchased we are experimenting to see what one suit my partner as going throw bladder treatment so seeing if pads or pant are better
Experience from: 16 Sept 2025
Robin P.
27 Sept 2025
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We had 2 email to say that the item had been dispatched and would be with us by the 10th of the month, the second being on the 17th! I emailed on 17th to say we hadn't received them. The next day we received a refund and told they were out of stock. How can an item be dispatched at the start of the month as per email when it's not in stocks?
Experience from: 5 Sept 2025