What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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1 ★

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5 ★

M. K.
9 Jan 2025
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Excellent service - ordered online, delivered 2 days later
Experience from: 4 Jan 2025
G. R.
8 Jan 2025
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quick off the mark with delivery
Experience from: 4 Jan 2025
K. D.
8 Jan 2025
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Easy to use site. Excellent delivery service, quick and efficient.
Experience from: 6 Jan 2025
J. H.
8 Jan 2025
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Website is easy to navigate and orders are processed and dispatched very quickly.
Experience from: 7 Jan 2025
B. M.
7 Jan 2025
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great site fast delivery
Experience from: 5 Jan 2025
T. L.
4 Jan 2025
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Absolutely excellent all round service never hesitate to order from this company goods arrive in super quick time well packaged never a problem well done to all concerned
Experience from: 30 Dec 2024
J. R.
3 Jan 2025
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Product is good, delivery efficient and customer service is excellent I have dropped a star for the website which I felt had 2 failings: - it is not sufficiently clear that iD is just a brand name usd by Ontex. I had been directed to Ontex as a supplier and could not undestand why I kept landing on iD - also,I really struggled to find information about product sizing and finished up having to pay to return a product I ordered in the wrong size
Experience from: 31 Dec 2024
P. D.
3 Jan 2025
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Good service all round, easy to use website. Delivery reasonable time. Product excellent and will continue to use.
Experience from: 31 Dec 2024
C. C.
3 Jan 2025
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I have placed a second order and found the process straight forward.
Experience from: 1 Jan 2025
C. C.
2 Jan 2025
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Plenty of options to try and decide which product is right for you, quick delivery
Experience from: 14 Dec 2024
A. B.
1 Jan 2025
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great product delivered on time spot on
Experience from: 26 Dec 2024
M. B.
31 Dec 2024
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very quick service especially since it was ordered just before Christmas
Experience from: 23 Dec 2024
G. T.
24 Dec 2024
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Excellent service
Experience from: 21 Dec 2024
J. J.
21 Dec 2024
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Great service, fast delivery and easy to order.
Experience from: 19 Dec 2024
F. N.
20 Dec 2024
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Very pleased with the prompt dispatch of my order and always arrives quickly. Products are better than any other on the market and I highly recommend them.
Experience from: 19 Dec 2024
M. B.
17 Dec 2024
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Good website - Easy to find products we need. Occasionally sizes needed in incontinence products are out of stock. (Can usually find a replacement but not always).
Experience from: 14 Dec 2024
T. K.
17 Dec 2024
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Ordered Thursday around lunch time arrived Friday morning so far had great delivery times.
Experience from: 12 Dec 2024
I. E.
17 Dec 2024
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Wonderful
Experience from: 15 Dec 2024
L. I.
17 Dec 2024
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Always delivered quickly and the website is extremely efficient
Experience from: 16 Dec 2024
R. C.
15 Dec 2024
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Easy to order and delivery hassle free
Experience from: 2 Dec 2024