What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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1 ★

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5 ★

A. S.
30 Jan 2025
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Amazing verity easy to use site
Experience from: 28 Jan 2025
C. H.
30 Jan 2025
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I haven't received my order yet due to delays so can't rate
Experience from: 17 Jan 2025
M. M.
30 Jan 2025
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It's good easy to find and reasonable price and it's my first time to order it just some mention it and I just thought might as well look for it and browse at the same time since I need it I might as well order so I can try
Experience from: 23 Jan 2025
J. R.
30 Jan 2025
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Easy to find what you want and to order it. Delivery is pleasingly quick after ordering.
Experience from: 22 Jan 2025
B. P.
30 Jan 2025
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From putting in the order it was delivered promptly within days.
Experience from: 26 Jan 2025
N. U.
30 Jan 2025
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Order processed and delivered very quickly. Would not hesitate to use again or recommend
Experience from: 22 Jan 2025
R. B.
30 Jan 2025
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Easy to use
Experience from: 25 Jan 2025
P. M.
23 Jan 2025
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Parcel arrived on time . A very helpful young man came to my door as I was unable to get to main door.y
Experience from: 19 Jan 2025
G. N.
22 Jan 2025
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I order these for my brother who is incontinent. I just placed an order and, within 15 minutes it was shipped ! You just cannot get better service ! Well done iD !
Experience from: 21 Jan 2025
A. S.
22 Jan 2025
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An easy site to use. Delivery service perfect
Experience from: 6 Jan 2025
A. D.
20 Jan 2025
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Straightforward
Experience from: 12 Jan 2025
A. B.
17 Jan 2025
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Great product ,best price and always on time
Experience from: 15 Jan 2025
R. Z.
17 Jan 2025
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Very easy to order and pay for products all done in two minutes.
Experience from: 16 Jan 2025
M. A.
16 Jan 2025
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If I could get,wet wipes and nappy bags from ID I could get all I need in one place,apart from that I have no problem with ID,
Experience from: 14 Jan 2025
C. E.
15 Jan 2025
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I did not receive a confirmation of my order by email as promised when I placed my order but I was able to download it from the website. I had to try to pay 3 times for the order before it eventually went through. The order arrived 2 days before expected which was good but there was no advance notification of despatch or delivery. I think I would have done better if I had ordered from a third party rather than direct from Ontex. The postage would have been about £1 cheaper as well.
Experience from: 11 Jan 2025
G. S.
14 Jan 2025
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excellent services as arrived faster than expected, best price as well
Experience from: 9 Jan 2025
H. F.
14 Jan 2025
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Easy to follow instructions. And products are very good. Plenty of emails to confirm purchase and even to expect delivery.
Experience from: 13 Jan 2025
R. S.
12 Jan 2025
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Easy site to use excellent respose
Experience from: 9 Jan 2025
H. R.
11 Jan 2025
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Quick and easy to use
Experience from: 10 Jan 2025
P. T.
10 Jan 2025
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Kept well informed of order and delivery
Experience from: 4 Jan 2025