What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
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4%
2

2%
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4%

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Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

E. A.
25 Sept 2024
Verified review
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My order came within a day. Very prompt and easy to order. Thank you.
Experience from: 23 Sept 2024
G. B.
24 Sept 2024
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Average site.
Experience from: 13 Sept 2024
P. S.
22 Sept 2024
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Always efficient and accurate
Experience from: 6 Sept 2024
A. M.
18 Sept 2024
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I always buy these nappies for my son for night time as they don’t leak & hold a lot of urine. I also buy the older pull ups for during day . I won’t trust another company as these are very comfortable & absorbing for my son .
Experience from: 17 Sept 2024
A. A.
18 Sept 2024
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yes everything was satisfactory.
Experience from: 1 Sept 2024
P. D.
18 Sept 2024
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Pleasant and efficient service
Experience from: 16 Sept 2024
M. B.
18 Sept 2024
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Great products and value for money. Sometimes size of iD pants wanted not in stock. Otherwise, all good.
Experience from: 16 Sept 2024
R. M.
17 Sept 2024
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After 3 attempts to order I finally got there; don’t no why I’ve ordered about 5 time in the past
Experience from: 16 Sept 2024
D. K.
17 Sept 2024
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The site is very easy to navigate and the process of purchasing items is very straightforward.
Experience from: 14 Sept 2024
G. W.
16 Sept 2024
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Easy to order and arrived within 48 hours, very impressed.
Experience from: 12 Sept 2024
R. B.
16 Sept 2024
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As always site is easy 5o use, delivery is fast and efficient
Experience from: 13 Sept 2024
G. N.
14 Sept 2024
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I found the site a little tricky as it wasn't dark enough, I do need to get new glasses.All in all I liked. The site and would use it again.
Experience from: 12 Sept 2024
J. D.
14 Sept 2024
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Excellent company, so easy to order and super keep dispatch time and delivery.
Experience from: 11 Sept 2024
S. B.
14 Sept 2024
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There products are always informative. Nothing is too much trouble. Always willing to help and answer questions
Experience from: 13 Sept 2024
N. M.
14 Sept 2024
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Very quick in delivery and products are very good. I do feel like it’s a bit expensive for how much it is, but I guess everywhere else is much more expensive.
Experience from: 13 Sept 2024
J. N.
14 Sept 2024
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Website user friendly, easy to order and product info very helpful
Experience from: 12 Sept 2024
S. I.
12 Sept 2024
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Excellent product, perfect for my 80yr disabled brother. Super fast service, ordered mid afternoon one day, delivered 1pm the next.
Experience from: 10 Sept 2024
A. A.
11 Sept 2024
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I have an NHS prescription normally re-ordered online with ease. However when entering the required patient ID it said there was no patient matching that data. I then tried the app with the same result. When phoning I held 3 calls for over an hour with no response. I tried the call back option but didn’t receive any follow up call. I then made a complaint on the email address provided and 5 days later received my order. I have had no problems previously and certainly hope this scenario isn’t repeated.
Experience from: 1 Sept 2024
G. T.
11 Sept 2024
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No problem finding the item we required and prompt delivery.
Experience from: 9 Sept 2024
H. K.
11 Sept 2024
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They are brilliant for my child and keep him dry and comfortable
Experience from: 9 Sept 2024