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Id-direct.com

Id-direct.com

Health and beauty

4.4

(See the reviews)

Id-direct.com

4.4

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Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.

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5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

2 ★

3 ★

4 ★

5 ★

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A. A.
19 Oct 2021
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Very simple and clear pricing
Experience from: 12 Oct 2021
A. A.
19 Oct 2021
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Unfortunately I’ve still not received my order from September trying to speak with an advisor is almost impossible
Experience from: 10 Oct 2021
A. A.
19 Oct 2021
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I’d-direct has a very good on line service. Easy to place an order on line and delivery is fast and secure.
Experience from: 24 Sept 2021
A. A.
8 Oct 2021
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Easy to use website
Experience from: 30 Sept 2021
A. A.
8 Oct 2021
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Good prices and quick delivery
Experience from: 4 Oct 2021
A. A.
7 Oct 2021
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Excellent
Experience from: 30 Sept 2021
A. A.
7 Oct 2021
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Quick delivery and products fit well.
Experience from: 6 Oct 2021
A. A.
5 Oct 2021
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first class response
Experience from: 4 Oct 2021
A. A.
2 Oct 2021
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After speaking on a phone call I ordered products for my mother. Adviser was very helpful but did take 4 calls to get through.
Experience from: 1 Oct 2021
A. A.
2 Oct 2021
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Excellent efficient service with speedy delivery and lovely approachable staff if any questions
Experience from: 30 Sept 2021
A. A.
2 Oct 2021
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I bought these pull-up pants for my sons bed wetting and they are amazing
Experience from: 27 Sept 2021
A. A.
1 Oct 2021
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best pants i have found for my wife .super value i only buy these perfect for over night
Experience from: 30 Sept 2021
A. A.
1 Oct 2021
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The site was self explanatory and easy to use, I had access to reviews so that I could make my judgement on the product of interest. There was more positive reviews then negative and that helped me make a decision. There was regular updates regarding my order, via email. Delivery was next working day. I was happy with the service overall and didn’t have any problems. I was very happy with the product and it was what I was looking for. The product seems comfortable for my little boy, there as been no complaints. The absorbency is better then I thought from when I first saw the product. They’re not very good to look at, the pattern is pain and boring. However everything else is spot on and they do the job intended, I’ve just placed my second order. I wish they did deals and bigger bulky buys. I’m buying the 6 packs of 14 for my 3 year old who’s in the first stages of potty training and I’ve used 4 packs in like 16 days. Which is 3/4 pads a day so far which isn’t many. And some days he uses more due to ibs. So I’m spending 60 pounds a month for these pull ups. Which seems pretty pricey compared to the size 8 pampers he was in just before. I’m still willing to pay these prices as it’s worth it and working. I’ll be regularly ordering this product until my little boy is potty trained or grows out of them. I don’t feel I should give a lower rating due to price. As these products anywhere else are 10/15 pound per pack which is double. Just made an account now that I’ll be a regular customer.
Experience from: 23 Sept 2021
A. A.
1 Oct 2021
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Always prompt delivery with messages sent during journey.
Experience from: 24 Sept 2021
A. A.
1 Oct 2021
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easy to find what I wanted with good information
Experience from: 22 Sept 2021
A. A.
1 Oct 2021
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Site easy to use for selecting product up to the point selecting payment card this could be designed a little better.
Experience from: 26 Sept 2021
A. A.
1 Oct 2021
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Easy to order online. Site is good for navigation. Delivery superb and contact maintained throughout.
Experience from: 28 Sept 2021
A. A.
1 Oct 2021
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Order on the 27th had an email on the 29th to say it would be delivered on the 1st however it arrived later that day on the 29th
Experience from: 27 Sept 2021
A. A.
1 Oct 2021
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Tried to place order and system refused to process my card. After multiple attempts I abandoned the order as incomplete and went to another supplier who completed order and delivered before this company even indicated they were shipping. HOW did they process my card when I couldn’t? Very worrying. After my cancelling order by text on Sunday evening they still shipped. These people are unbelievable and I don’t intend to deal with them ever again. They don’t deserve one star.
Experience from: 4 Sept 2021
A. A.
1 Oct 2021
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Great shopping experience, easy fast and lots of choices
Experience from: 20 Sept 2021

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Reviews displayed in chronological order

About Id-direct.com

iD-Direct UK

Reviews for id-direct UK

Contact

Genthof 5 , Buggenhout 9255

www.id-direct.com Health and beauty

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