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Review Summary
Quirumed receives praise for its great product quality, easy ordering process, and effective communication. Many customers appreciate the swift delivery and overall satisfaction with their purchases.
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A. A.
18 Jul 2021
Verified reviewit was weeks before i received it When i got it it was damaged and it took 4 weeks to reach a outcome. the desk was lovely and ideal for what i need, would really have to consider using them again
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A. A.
17 Jul 2021
Verified reviewGreat service throughout. Amazing packaging and great delivery as well as a fantastic product. 5* all the way. Thank you.
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A. A.
17 Jul 2021
Verified reviewExcellent service, delivery and quality of equipment. Thank you.
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A. A.
17 Jul 2021
Verified reviewTried many times to speak with an advisor, but they only communicate by email, no human factor at all. I have returned my product and did request to swap it but no response to that only if my purchase does not arrive within 14 days they will not refund me …that’s terrible considering how far it has to go
Reply from Quirumed.com
Elizabeth To confirm the item has arrived back to us and we shal be processing the refund shortly.I think the misunderstanding was conditions in which they say you have 14 days to notifiy us of a return once you have recieved it and not 14 days only to return it us once we give the confirmation that you can return it. Thankyou for your patience during the proces and we apologise for the inconvenience caused. Regards Quirumed
Reply from A. A.
Thank you, yes the 14 day was a misunderstanding Kind regards Liz
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A. A.
17 Jul 2021
Verified reviewI was waiting for my purchase to come back into stock & I am so glad I did, super high quality & fast delivery to say they came form Spain to Harrogate UK. They delivered to the shop, delivery guy was super friendly & chatty about what they were going to be used for (as it’s a tattoo studio) check out @thehouseofhoodoo I highly recommend this company. And will use again.
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A. A.
17 Jul 2021
Verified reviewA very good and quick service
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A. A.
7 Jul 2021
Verified reviewAbsolutely disgraceful service when something goes wrong!! The trolley was damaged ,(not assembled correctly at store), and I was repeatedly promised an exchange that never arrived. When I made the order it had to be over £140 to get £35 postage, Otherwise it was £153! I ordered maskstgat I didn’t need, to make the order up to £140, so when I was offered a refund I didn’t want to keep those either at £39! Initially I was told to keep them and I’d be refunded the full amount, they then backtracked and I’d not be refunded for the masks. I asked to return them but no address was supplied. No reply to the email & the refund fir the faulty item took an extra 10 day! I have now opened a dispute why the credit card company to recover funds! 65 emails I’ve sent over the last 6-8 weeks….. nobody ever answers the phone either! Shambles!!
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A. A.
7 Jul 2021
Verified reviewI placed the order for 2 units paid the expensive postage cost involved. Received a notification of delivery, that was then delayed and never heard anything more. I had to chase the order myself to have it delivered. Both items arrived with damage. However upon contacting quirumed I realise they setup their report policy in a way to not really help the client or time consuming. The outlook of the units is good. Post is too expensive and delays and damage goods. Without those negatives I would have been very happy with my purchase.
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