Go to website
Review Summary
Quirumed receives praise for its great product quality, easy ordering process, and effective communication. Many customers appreciate the swift delivery and overall satisfaction with their purchases.
-
A. A.
3 Oct 2021
Verified reviewWe paid for delivery, was being delivered Monday, Monday came and went then Tuesday, still no sign of our treatment couch, it was delivered Wednesday, we had to cancel patisserie we did not have a treatment couch
Reply from Quirumed.com
Dear Vicky We apoliogies for the delays, Please note the item was delayed in transit by TNT - https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=501002086_501001402&searchType=REF&source=home_widget Normally delivieres are around 7-8 days however a small percentage do suffer delays due to customs checks. Kind Regards Quirumed
Reply from A. A.
This is no excuse, you pay for delivery, we got give a date for delivery we waited all day never arrived, we spoke to delivery company who a sured us treat it would be delivered next day again it was not delivered, we feel let down and also we lost income because we had to cancel patients because of this delivery issue,
Show exchanges Hide exchanges -
A. A.
30 Sept 2021
Verified reviewefficient delivery and tracking
-
A. A.
30 Sept 2021
Verified reviewVery happy and easy to work with My only issue was the delivery company in the UK
-
A. A.
30 Sept 2021
Verified reviewExcellent customer service,queries were dealt with effieciently. Tracking system for delivery was good although it did arrive a day early but that is plus i suppose
-
A. A.
30 Sept 2021
Verified reviewNot satisfied with condition of product on deluveryv
-
A. A.
22 Sept 2021
Verified reviewDespite the dreaded brexit my order came in a week. A delivery problem with one of the packages was followed up thoroughly by Quirumed until everything was sorted.
-
A. A.
22 Sept 2021
Verified reviewThe quality of the chairs is very poor. The seat doesn’t clip on to the hydraulic stand. They seem so fragile that staff have told us that they fear someday someone will fall and get injured.
Reply from Quirumed.com
Dear Pankaj Have you contacted the aftersales team about returning the item? Kind Regards Quirumed
Reply from A. A.
Hi, The items are in a shopping centre and can only be picked up after the trading hours. Could you please let me know how can we arrange the return? Regards, Pankaj
Show exchanges Hide exchanges -
A. A.
16 Sept 2021
Verified reviewSite navigation no problems. Questions answered and goods received ok
-
A. A.
16 Sept 2021
Verified reviewCommunication with the company at all times was excellent and I will certainly be recommending Quirmed.com in the future. Thank you!
-
A. A.
16 Sept 2021
Verified reviewI purchased the “Portable magnet therapy 20 programmes” because I need to do a therapy at home. They sent me a faulty item, in the specific the “Control Unit”. I’ve sent to customer service several emails, a pic of the faulty item and messages, up to this day they haven’t refund me and neither done anything to resolve the issue. The company is deceitful, there’s no assistance from customer service besides an automated email “ Your request (#1822135) has been updated. To add additional comments, please reply to this email”. Furthermore the link of the warranty sent to me is invalid, there’s a note saying “404 The page was removed or modified”. I want the full refund Immediately!!!
Reply from Quirumed.com
Margherita To confirmed as agreed we are going to collect the faulty item and send a new one out. CAn you remove the dispute from paypal and we can then send the correct units as soon as possible. Kind Regards Quirumed
Reply from A. A.
I will remove the disputed from PayPal but I need you to send the item ASAP it’s taking too long.
Show exchanges Hide exchanges -
A. A.
16 Sept 2021
Verified reviewThe products are outstanding, but the service and communication was awful.
-
A. A.
2 Sept 2021
Verified reviewTheir process was very reliable with informing about when it would be delivered, which was reassuring. The price is reasonable.
-
A. A.
2 Sept 2021
Verified reviewExcellent service
-
A. A.
2 Sept 2021
Verified reviewExcellent product.
-
A. A.
2 Sept 2021
Verified reviewI am utterly appalled at the customer service. I tried to contact you every day for 7 days to find a delivery date. Emails are unanswered and a standard automatic reply recieved. No one actually reads them. No telephone number and no way of contacting a member of staff. I refused the delivery of bed because I had to purchase elsewhere through lack of communication. I couldn’t be sure I would recieve it in time for my opening. I’ve since tried to contact you for a refund, still no reply that proves you’ve read a single email. Still no telephone number to speak to someone. I’m contacting my bank and credit card.
Reply from Quirumed.com
Jane We sent an email to let you know that the item has been sent out. the tracking details are below. https://www.tnt.com/express/en_gb/site/shipping-tools/tracking.html?cons=501001409_501000929&searchType=REF&source=home_widget To obtain the tracking details to follow the order please following the steps below. 1) PLease log into your Quirumed account. https://www.quirumed.com/uk/ - Click on "MY ACCOUNT" 2) Once logged in, go the far left of the screen and click on "ORDERS" 3) Your orders will appear. Click on "VIEW ORDER" of the order you wish to track 4) Just below where it says "print order" there is a section "DELIVERY TIME", please click on this. 5) Just to the right of the of "shipment #........., there is a box that says "TRACKING DETAILS" Click here and it will take you to the link of TNT with the tracking details. For questions about your delivery please contact directly with TNT with the consignment number via there customer service hotline For the UK, Customer support open from 8am till 6pm Call us: 0800 100 600
-
A. A.
2 Sept 2021
Verified reviewgreat!
-
A. A.
2 Sept 2021
Verified reviewExcellent quality , perfectly packed and arrived as promised
-
A. A.
2 Sept 2021
Verified reviewVery good service but some info on the website was a little confusing
-
A. A.
2 Sept 2021
Verified reviewExcellent
-
A. A.
2 Sept 2021
Verified reviewI would give Quirumed customer service 100% customer care .. my bed I ordered was more than I expected . Solid , so well put together , my customers say it is very comfortable!..well padded . I am very happy with it ! And reccomend it to anyone .. Angela NI .
Reviews displayed in chronological order
Contact
Go to website
Certification
