Reviews for Smashinn.com

Total: 372 reviews since 18/01/2021

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4.5

Based on 93 reviews from the last 12 months

  • 77%
  • 11%
  • 4%
  • 3%
  • 5%

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Smashinn is praised for its great product quality, competitive pricing, and fast delivery. Customers consistently express satisfaction with their purchases and overall service.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

Smashinn is praised for its great product quality, competitive pricing, and fast delivery. Customers consistently express satisfaction with their purchases and overall service.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 77%
  • 11%
  • 4%
  • 3%
  • 5%

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  • A. A.

    25 Jul 2024

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    Great service. Ordered a pair of trainers. They arrived quickly and as expected. Thank you

    Reply from Smashinn.com

    Dear Kirsty, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    25 Jul 2024

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    They sent the wrong size and I can't get in contact with them. No email/phonenumber

    Reply from Smashinn.com

    Dear Minea, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    23 Jul 2024

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    Received my package and it was all good and intact. Only minus is that it took almost 2 weeks to get.

    Reply from Smashinn.com

    Dear Lucas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    21 Jul 2024

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    5 stars service!

    Reply from Smashinn.com

    Dear Carrol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    20 Jul 2024

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    Jättebra! Snabb leverans

    Reply from Smashinn.com

    Dear Maddis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    20 Jul 2024

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    Excellent service.

    Reply from Smashinn.com

    Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    16 Jul 2024

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    Well done, products and delivery like expected

    Reply from Smashinn.com

    Dear Margus, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    14 Jul 2024

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    Fast delivery and competitive prices. Made a few orders with them and have not been disappointed yet.

    Reply from Smashinn.com

    Dear Lars, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    10 Jul 2024

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    Again a satisfactory transaction. Well informed about delivery.

    Reply from Smashinn.com

    Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    All fine ; order came within timeframe promised and good communication throughout

    Reply from Smashinn.com

    Dear Louise, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    22 Jun 2024

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    Pleased with my purchase

    Reply from Smashinn.com

    Dear Michael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    18 Jun 2024

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    Excellent , quick delivery , great communication

    Reply from Smashinn.com

    Dear Hugh, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Jun 2024

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    Great price. Great service

    Reply from Smashinn.com

    Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    14 Jun 2024

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    Bat came a week later than originally advised at point of purchase, and it also came slightly damaged

    Reply from Smashinn.com

    Hello Michael, We truly regret the inconvenience caused. In case you have received a wrong, defective or an imcomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes

  • A. A.

    13 Jun 2024

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    Just excellent. Very easy to use their web site, great communication & great prices. Would definitely use again.

    Reply from Smashinn.com

    Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Jun 2024

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    prima gegaan allemaal. En mooi product

    Reply from Smashinn.com

    Dear charl, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    9 Jun 2024

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    Referred to this site by a friend, found it easy to navigate with lots of good offers, I chose the Head Graphene Tornado Plus after reading the description and reviews attached. It was a good saving albeit last seasons’s model. The ordering process was simple and communication was good, I received my racket within the week. Would definitely recommend! 👍😀

    Reply from Smashinn.com

    Dear richard topping, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    9 Jun 2024

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    Ordered a padel racket. Was delivered very quickly. Communication around delivery completely on point.

    Reply from Smashinn.com

    Dear Jeroen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    9 Jun 2024

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    Je kunt helemaal niet makkelijk retourneren.. moet je betalen via Paypal

    Reply from Smashinn.com

    Hello Rebecca, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please note that you can always return an item on your own behalf and a transport company of your choice using the return address on the returns form: Tradeinn - Returns Department, C/ Pirineus, 1, 17460 Celrà (Girona), Spain Thanks a lot. Best regards

  • A. A.

    22 May 2024

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    On time , good product

    Reply from Smashinn.com

    Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Smashinn.com

TRADEINN RETAIL SERVICES

Smashinn is the online destination for the best tennis and padel equipment, clothing and accessories offering top deals on brand-name, best-selling items with discounts of up to 70% including brands such as Asics, Adidas, Nike, Head, Joma, Dunlop, Nox, Wilson, Drop Shot, Babolat and Bullpadel. Smashinn has categorised its large range of rackets by brand, as well as classifying each racket by its control, power and balance, making it easier than ever to find the perfect racket for your game. The extensive range of rackets, strings, balls and grips will satisfy any tennis or padel player and live up to their personal needs to smash that ball properly! Smashinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Smashinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/smashinn/en Sports
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