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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
12 May 2024
Verified reviewGreat service again from Trekkinn couldn’t find the berghaus trousers anywhere else.would highly recommend .
Reply from Trekkinn.com
Dear Steven, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewGood
Reply from Trekkinn.com
Dear Gerben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewGreat value and fast delivery
Reply from Trekkinn.com
Dear Vicki, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewCommunication good and everything arrived!
Reply from Trekkinn.com
Dear Julia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewSite easy to use. The customer is informed when your parcel is to be delivered and a photo of the parcel is provided. Just make sure you follow the link to Royal Mail as the delivery date could be even sooner!
Reply from Trekkinn.com
Dear Anthony, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewGreat price, great service, quick delivery. Definitely use again. Thank you.
Reply from Trekkinn.com
Dear Ryan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewEverything went well. The information was great all the way. The product is excellent. I'm a very happy customer 👍
Reply from Trekkinn.com
Dear Hanne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewQuick delivery, always kept updated on order.
Reply from Trekkinn.com
Dear MARK, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewDuidelijke website en snelle bestelprocedure. Een klein puntje: als je nog niet besteld hebt is de levertijd veel korter dan wanneer je besteld hebt.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewIt’s good but as a regular customer who bought for more then 250,- euro at once, it’s A shame they charge you with delivery costs.
Reply from Trekkinn.com
Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
I think when you really want to improve things for your customers you inform the customer service team self… anyway they should know my review also(?) why is it called customer service anyway?
Show exchanges Hide exchanges -
A. A.
12 May 2024
Verified reviewThey did great.
Reply from Trekkinn.com
Dear Christina, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewHeight recommended company 5*
Reply from Trekkinn.com
Dear Darrell, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewgood product and delivery - reccommended
Reply from Trekkinn.com
Dear Robert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewGreat price, speedy delivery, perfect item - highly recommended
Reply from Trekkinn.com
Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 May 2024
Verified reviewItem that required a signature was not delivered to my house and signature was faked/scrawled. Trekinn make it incredibly difficult to contact them and it’s pretty much all automated responses. As of yet I’m £70 down with no sign of a refund.
Reply from Trekkinn.com
Dear Scott, We are very sorry to hear that our service did not meet your expectations. We would like to remind you that the experiences of our customers are very important to us. We have therefore investigated and forwarded your case to our shipping department. https://www.royalmail.com/track-your-item#/tracking-results/GH449684712GB Please also take into consideration that every shipping company has established protocols as well as timeframes and deadlines which is why the issue could not be solved earlier. In general, shipping issues take a long time to be resolved for the reasons mentioned above and unfortunately require a lot of patience from us and above all, our customers. We have also taken your comments into consideration and forwarded them to the appropriate department in order to continue to improve and increase the quality of our services. We apologize for the inconvenience. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com. Kind regards
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A. A.
10 May 2024
Verified reviewI ordered a pair of Merrel Moab walking shoes which were significantly cheaper than anywhere else. They were exactly what I'd ordered and delivered to the UK without a problem or additional charges. As items are dispatched from Spain, delivery to the UK too longer than 'normal' but that delay is offset by the excellent price
Reply from Trekkinn.com
Dear Keith, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 May 2024
Verified reviewDelighted with my new Solomon boots, the price was excellent a lot cheaper than some other sites I viewed and the delivery time was perfect for my needs.
Reply from Trekkinn.com
Dear Dave, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 May 2024
Verified reviewStraight forward to order on website. Best deal on this particular type of shoe that I wanted, including delivery. Although they’re based in Spain delivery was within a few days via Royal Mail.
Reply from Trekkinn.com
Dear Mauro, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 May 2024
Verified reviewGood price and good delivery. Would happily shop again.
Reply from Trekkinn.com
Dear Lewis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 May 2024
Verified reviewall fine, as expected - but the delivery process was slow, for no real reason. I suggest re looking at this, as other similar suppliers seem to have this sorted
Reply from Trekkinn.com
Dear Gary, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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