Reviews for Trekkinn.com

Total: 2 080 reviews since 18/01/2021

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4.6

Based on 201 reviews from the last 12 months

  • 80%
  • 12%
  • 3%
  • 2%
  • 3%

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The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

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  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 12%
  • 3%
  • 2%
  • 3%

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  • A. A.

    15 Feb 2024

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    Good service

    Reply from Trekkinn.com

    Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Only good to say. My order was shipped and delivered fast

    Reply from Trekkinn.com

    Dear Alexandra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Excellent piece of kit,delivered in good time,well packaged,would recommend

    Reply from Trekkinn.com

    Dear PAULINE, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Great bit of equipment for my snow hikes and at a great price

    Reply from Trekkinn.com

    Dear Edward, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Very easy to use happy with my purchase in

    Reply from Trekkinn.com

    Dear Rhys, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Parcel marked as delivered but never arrived

    Reply from Trekkinn.com

    Hello, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. As you pointed out to our customer service your shipment has arrived after all, we 're glad to hear it! Kind regards,

  • A. A.

    15 Feb 2024

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    This would be 5 stars except the courier was Fastway. They did deliver to the right address this time (usually they don't) , if leaving in the road near the frint gate can be considered "delivering".

    Reply from Trekkinn.com

    Dear Roy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Easy site to identify what I was looking for & place on order. Order arrived within a few days as advised at time of order. Was kept up to date with all stages of delivery & the order was left where instructed as there was no one available to receive the order

    Reply from Trekkinn.com

    Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    15 Feb 2024

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    Fast delivery and great products! Thank you!

    Reply from Trekkinn.com

    Dear Emil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Easy to use and very happy with my purchase, would buy again from them

    Reply from Trekkinn.com

    Dear Stuart, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Great price and product

    Reply from Trekkinn.com

    Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Very good service, this will not be the last time I shop with you

    Reply from Trekkinn.com

    Dear Kurt, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Delivery date was accurate, and ability to track was good. Great product too

    Reply from Trekkinn.com

    Dear Rachael, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Quick delivery and very pleased with product. Would definitely use this site again.

    Reply from Trekkinn.com

    Dear Erin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Have used Trekkinn before and will again.

    Reply from Trekkinn.com

    Dear Ger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    A very simplistic transaction

    Reply from Trekkinn.com

    Dear Kevin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    All good, clear, easy.

    Reply from Trekkinn.com

    Dear Vjeran, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    Great service quick delivery

    Reply from Trekkinn.com

    Dear MARCUS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    12 Feb 2024

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    I was delighted with the item I received and quick delivery but being charged to pick up my item left a bad taste in my mouth as I had already paid for the delivery of my item . I hate hidden charges .

    Reply from Trekkinn.com

    Dear Ken, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Please also bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. We apologize for any inconvenience caused. Kind regards

  • A. A.

    12 Feb 2024

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    good prompt service

    Reply from Trekkinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Trekkinn.com

Tradeinn Retail Services

Trekkinn is a specialized online retailer with a large selection of high-quality outdoor clothing and hiking equipment, as well as equipment for mountaineering, trail running and camping offering top deals on brand-name, best-selling items with discounts of up to 70%. Trekkinn has over 320,000 individual items, including tents and sleeping bags, specialist footwear and clothing, trekking poles, and many other accessories. Products are available from the best brands in outdoor sports, including Salomon, Columbia, Garmin, Mammut, Adidas, Scarpa, La Sportiva, The North Face and many more – all with a low-price guarantee. Trekkinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Trekkinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/trekkinn/en Sports
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