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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
29 Nov 2023
Verified reviewMy item was despatched from Europe and arrived on the predicted date about 1 week after order. Progress of the package from despatch through the ports and into the hands of the Post Office was clear and up to date. Very pleased with the service.
Reply from Trekkinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewTo be honest I came across trekk-inn by accident, I thought maybe it was one of those Internet scams you get this time of year.Way to much stock & fantastic prices, so I took a chance, I am so glad I did. I even went as far as buying a jacket I've not seen that size available pretty much anywhere (FYI x7XXL really is huge) I could send it back as trekk inn's returns procedure looks straight forward, but I won't. I've sent the link to the website to a few workmates and friends, not going to lie there's a few things I really really want, my inner kid is saying you've always wanted one of those but I'll listen to the adult me (it's not going to last, have you seen the stuff available.???) I was going thru items for three hours and I couldn't get thru all of it!? I'm going to have a happy 2024
Reply from Trekkinn.com
Dear Adam, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewThe item arrived with damaged packaging which detracted from the product as I had bought it as a gift. Delivery took a long time and I was not notified until the last minute of the delivery window
Reply from Trekkinn.com
Hello , We truly regret the inconvenience caused. In case you have received a wrong, a defective or an incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
29 Nov 2023
Verified reviewOrdered some small stuff because of the competitive price, it was quicky send out and delivered. With good communication during the steps.
Reply from Trekkinn.com
Dear Wessel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewExcellent service and product. I will shop here again.
Reply from Trekkinn.com
Dear Mark Linley, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewEvery thing was to full satiesfaction. Will make new deal with trekk inn in the future.
Reply from Trekkinn.com
Dear Egon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewMy order was only one day Late than promised
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewI love the trousers. Super nice and very comfortable.
Reply from Trekkinn.com
Dear Xenia, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewArrived on time as promised and appears in good order. Not yet had a chance to use the tent.
Reply from Trekkinn.com
Dear Marion, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewBought Merrell MOAB 3 walking shoes, TrekkInn delivered very quickly even though they are based in Spain and I am in UK and were the cheapest I could find. Shoes arrived as specified and I am very pleased with them.
Reply from Trekkinn.com
Dear Stephen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewGreat service,great prices,highly recommended. Will definitely use again.
Reply from Trekkinn.com
Dear Si, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewTrekking is great, lots of products for fair interesting prices. Search can be done better, feels a bit confusing. Product description is sometimes bad due to not grarte translations.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewGood e-shop for climbing gear. Delivery takes a few days, but I do not mind. Communication with them has also been good so far.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewGreat website very happy with service and purchase !!
Reply from Trekkinn.com
Dear Thomas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewUnbeatable price, fast delivery, well packaged goods. Never let down by Trekkinn
Reply from Trekkinn.com
Dear Samuel, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewFast!
Reply from Trekkinn.com
Dear S.K., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewGenuine products at competitive prices, delivered exactly on date given. Great service
Reply from Trekkinn.com
Dear Allan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewQuality goods. Delivery can be a little slow, but prices are usually very competitive.
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A. A.
29 Nov 2023
Verified reviewGreat price arrived on time, new style happy
Reply from Trekkinn.com
Dear Jean, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Nov 2023
Verified reviewSmooth transaction. Would have been a 5* review if they used a courier service that gave advance warning of delivery and an expected time slot which is the industry norm.
Reply from Trekkinn.com
Hello Sebastian, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Please bear in mind that you always have the choice between different transport companies in case you are not satisfied with the service of a particular courier. Your comments will be taken into account for continuous improvement. Greetings,
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