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Review Summary
Ultra Secure Direct is praised for its outstanding products and efficient service, with many noting helpful staff and quick delivery. Customers appreciate the easy ordering process and the quality of items received, often citing the reliability and effectiveness of the products. Overall satisfaction is evident, and many recommend the brand highly.
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A. A.
23 Mar 2024
Verified reviewSuper fast efficient transaction and delivery Much appreciated
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A. A.
23 Mar 2024
Verified reviewThe item came with the wrong instructions. I’ve just put the item aside and let it. The ring alarm sounds so cheap.
Reply from Ultrasecuredirect.com
Good Morning Sir, Many thanks for your feedback, Although we do prepare many of our systems prior to sending out to customers, We do try to ensure that all our systems are sent with specific instructions, your system should have had a set of receiver instructions and door contact installation instructions/pictures included and we do apologies if this was missing. If you could drop us an email into info@ultrasecuredirect.com, we will be happy to send these over to you. The receiver does have a choice of 32 different sounds available, and hopefully you will be able to find a tune that suits, if however, you are not satisfied with the product, please do return it to us and we will process a refund accordingly. Hope this helps Kind regards Stuart
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A. A.
23 Mar 2024
Verified reviewReceived promptly. Well made product. Easy to set up. Does as its supposed to, works well in my motorhome.
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A. A.
23 Mar 2024
Verified reviewArrived fast Working great 👍
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A. A.
23 Mar 2024
Verified reviewvery efficient company ,ordered a solar panel for my reolink camera and they dealt with it very promptly.5out of 5.
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A. A.
23 Mar 2024
Verified reviewEXcellent service.
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A. A.
9 Mar 2024
Verified reviewPrompt delivery. We were sent a power adaptor with no plug. This was sorted out with only one call. The product works as well as is states on the box
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A. A.
7 Mar 2024
Verified reviewI purchased 3 Power Failure torch/ Emergency Lights for my holiday let flats. Ordering was easy and they were delivered with in a few days. We turn the night light and motion sensor off so it is only an emergency power fail light. Ideal for use in a holiday let to meet new fire regulations. Light is plenty bright enough for the purpose and can be turned into a torch. No annoying green light like some emergency lights when charging which is good. I would recommend this emergency light to other holiday flat hosts and to the the general public.
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A. A.
7 Mar 2024
Verified reviewA super product. Great addition to my security. Will definitely be using again.
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A. A.
7 Mar 2024
Verified reviewfast and efficient service
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A. A.
5 Mar 2024
Verified reviewvery good
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A. A.
5 Mar 2024
Verified reviewEasy to order, product well made and exactly as ordered. I'm very pleased with my purchase.
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A. A.
3 Mar 2024
Verified reviewOnce I found the website I was surprised by the choice of barriers there are. Good quality and value for money too. Delivery was prompt. Overall, nothing negative to say
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A. A.
2 Mar 2024
Verified reviewTelephone support is excellent when making a product enquiry. Technical support by email works well with replies usually the same day.
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A. A.
2 Mar 2024
Verified reviewI found the exact bollards I was looking for on their site at about half the price I’d found elsewhere. From the moment I ordered to taking delivery, it took about 23 hours at no extra cost! I’d highly recommend ultrasecuredirect
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A. A.
2 Mar 2024
Verified reviewVery good service
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A. A.
2 Mar 2024
Verified reviewGreat service and speedy delivery
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A. A.
2 Mar 2024
Verified reviewExcellent service and product highly recommended.
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A. A.
2 Mar 2024
Verified reviewMy first order was delivered on time and of good quality . Unfortunately I had to return it as it wasn’t quite right for my requirement . My fault , not the product . The return / refund was dealt with effectively and without fuss . That made me feel confident in using Ultrasecure again , which I did for an entirely different product . That too was delivered on time and of high quality . No hesitation to use them again if the need arises .
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A. A.
2 Mar 2024
Verified reviewExcellent product
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