What do Internet users think about ultrasecuredirect.com ?

Read 1186 reviews of ultrasecuredirect.com - Overall Customer Rating of 4.8/5

What is ultrasecuredirect.com's address ?

9 - 10 Ryehill Court Lodge Farm Industrial Estate NN5 7EU Northampton

Reviews for Ultrasecuredirect.com

Total: 2 291 reviews since 19/10/2015

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4.8

Based on 63 reviews from the last 12 months

5

88%
4

8%
3

2%
2

1%
1

1%

Review Summary

Ultra Secure Direct is praised for its outstanding products and efficient service, with many noting helpful staff and quick delivery. Customers appreciate the easy ordering process and the quality of items received, often citing the reliability and effectiveness of the products. Overall satisfaction is evident, and many recommend the brand highly.

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Review Summary

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5 ★

A. A.
2 May 2022
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Excellent customer service and support. You can actually speak with someone which is a very refreshing change!! Thank you
Experience from: 13 Apr 2022
A. A.
2 May 2022
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Great site and easy to use. Order turned up really quickly and the solar wireless motion sensor works great. Really pleased with the service and definitely recommend.
Experience from: 11 Apr 2022
A. A.
2 May 2022
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Excellent company providing good quality goods at an affordable price.
Experience from: 11 Apr 2022
A. A.
2 May 2022
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Clear site with helpful telephone support. Excellent product.
Experience from: 21 Apr 2022
A. A.
2 May 2022
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Website easy to navigate, delivery arrived within the allotted time. Unfortunately the item was too big and had to return it. Excellent customer service, same day return email on how to return item and refunded in four days.
Experience from: 11 Apr 2022
A. A.
2 May 2022
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Quick.
Experience from: 11 Apr 2022
A. A.
2 May 2022
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Fast delivery and very easy to programme the immobilizer.
Experience from: 19 Apr 2022
A. A.
2 May 2022
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Absolutely spot on
Experience from: 11 Apr 2022
A. A.
2 May 2022
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excellent service and quick delivery
Experience from: 19 Apr 2022
A. A.
2 May 2022
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Excellent customer service! Stuart in particular was very helpful in contacting me to verify the type of security key that I required. Posted out to me straight away & all fitted perfectly. Thank you Stuart I would recommend using this company, no worries there.
Experience from: 10 Apr 2022
A. A.
2 May 2022
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Delivery very good. Staff technical help excellent. However the let down was the product. Initially the system worked very well but after 3/4 years the Red Shield began to fail, just triggering false alarms from one minute to sevsral hours. Now its only fit the recycling centre!! So what do I do now? Just buy a new one? I don't think so, I don't want to chance it. A great shame, I really liked the system.
Experience from: 9 Mar 2022
A. A.
2 May 2022
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The kit is excellent, easy to set-up, very good support if needed. Very happy. Used as Motorhome intruder alarm with garden siren for effect.....
Experience from: 21 Apr 2022
A. A.
2 May 2022
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Very happy with the quality of the products.
Experience from: 11 Apr 2022
A. A.
2 May 2022
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Product is exactly as it appears. Delivery was quick and efficient. On receipt, after finding out that one of our keys had been distorted in transit, we contacted UltraSecuredirect and they agreed to post new keys and lock immediately. Very happy with the company.
Experience from: 20 Apr 2022
A. A.
2 May 2022
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Very efficient service and quick delivery. For the price of the product, to me the quality appears slightly disappointing. It does work ok though and that's what matters. Time will tell if the outdoor sensors remain watertight.
Experience from: 11 Apr 2022
A. A.
30 Apr 2022
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Very poor instructions on web site about the use of sim card
Experience from: 8 Apr 2022
Reply from Ultrasecuredirect.com

Dear Sir Thank you for the review, having checked your order we notice that you ordered without adding a SIM Card, there are three options when adding to cart, 1) No SIM Card, 2) 20 Plan SIM Card, 3) 50 Plan SIM Card. We are sorry you did not see this or the information within the text content about choosing a SIM Card, we would welcome your opinion of what extra information you would advise we could do to prevent other customers overlooking the fact. We could default the listing to add a SIM Card but we feel this would be unfair to customers wanting to supply their own. Your advice is welcome, we look forward to your reply Regards Mark
A. A.
16 Apr 2022
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We've been using Ultrasecure for ages and wouldn't use anyone else. All perfect and delivered on time, safely
Experience from: 7 Apr 2022
A. A.
15 Apr 2022
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Good Website. Efficient service and delivery and very helpful when contacted.
Experience from: 5 Apr 2022
A. A.
15 Apr 2022
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A simple and perfect alarm system and specially it is solar powered
Experience from: 7 Apr 2022
A. A.
12 Apr 2022
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Fantastic service. Item delivered within 2 days.
Experience from: 4 Apr 2022