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Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
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18 Oct 2022
Verified reviewI have emailed regarding a bit of damage on item delivered and have received no reply…
Reply from tikamoon.co.uk
Thank you for review I've had a look for any emails from your email address and although I can see some previous correspondence there is nothing recent. Please can you resend the email to info@tikamoon.com and we will be happy to help. Kind Regards Your Tikamoon Team
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15 Oct 2022
Verified reviewI love the products in Tikamoon!
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15 Oct 2022
Verified reviewExcellent product, great quality, communication was great and delivery first class.
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13 Oct 2022
Verified reviewWorried this company doesn't have enough man power to solve issues with faulty products
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13 Oct 2022
Verified reviewThe product took almost 6 months to be delivered - yes that s right almost half a year! Tikamoon only informed me of the delay when I called them to find out what was going on and provided very little in the way of compensation.
Reply from tikamoon.co.uk
Thank you for your review. I am very sorry that your order was delayed. When you placed the order it was still in the early stages of production and listed as 4 months. Unfortunately, due to problems in the transport of the item to our warehouse here in France your new vanity was held up. I hope that it has arrived in perfect condition and you are happy with the product however. Kind Regards Your Tikamoon Team
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11 Oct 2022
Verified reviewTikamoon provided excellent customer service. I ended up making a return due to items I ordered just feeling too large, and they provided fast and helpful return service as well.
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10 Oct 2022
Verified reviewThe website is user friendly and easy to navigate. Delivery was on time. Unfortunately the product was marked and not as expected. Photos were sent to Tikamoon who responded in a timely manner with a partial refund, which I accepted. The product is exactly what I was looking for, however although it looks good it’s not very well made. Looking underneath and behind the drawers there’s no workmanship, it’s shoddy and not very well made, but it looks good and I’m happy. In my opinion this product is overpriced.
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5 Oct 2022
Verified reviewAll very straight forward. Fast and easy delivery.
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5 Oct 2022
Verified reviewPolite staff, speed of work and quality at altitude. Politeness of delivery staff and managers. Quality and completeness of furniture. Delivery within the specified time. I recommend
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5 Oct 2022
Verified reviewSimple to navigate
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5 Oct 2022
Verified reviewVery easy to navigate and items are clearly listed with dimensions and product descriptions.
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5 Oct 2022
Verified reviewFrom purchase to delivery, I was kept informed. The chest was just delightful and exceptional quality.
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5 Oct 2022
Verified reviewExcellent quality, amazing customer service, when there was a problem with the delivery company it was sorted very quickly
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4 Oct 2022
Verified reviewEasy navigation of the site and lovely choices. Our headstand was delivered within the expected timeframe and with care. Delivery man was very helpful and friendly and the headstand itself is beautiful. Very happy!
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4 Oct 2022
Verified reviewPoor quality furniture
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4 Oct 2022
Verified reviewI ordered 2 x Ibyza basins for my bathroom, which were delivered within the time scale specified. They were beautiful hand made marble basins, but were different in shape. I spoke with customers services and explained. They were very helpful and dealt with my issue immediately, sending me two new basins. Excellent service - very pleased.
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2 Oct 2022
Verified reviewExtremely easy delivery and returns. Excellent quality products. I had to return my items, not because they weren’t gorgeous, but they weren’t suitable for our space. Returns were super easy and they got collected from home free of charge. Fills me with confidence to purchase again and again. Thank you Tikamoon!
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2 Oct 2022
Verified reviewextremly happy, i had a issue with delivery and Tikamoon was on it in an instant All sorted by their representatives which in my opinion that's what should happened with other manufacturers across the board when buying goods.
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1 Oct 2022
Verified reviewGreat site, with excellent pictures of the products. Delivery was within the time frame and the drivers were really polite and helpful.
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1 Oct 2022
Verified reviewIt was really smooth and straightforward order/delivery. Easy to navigate the site.
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