What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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1 ★

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5 ★

Gary S.
23 Jan 2026
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The pads arrived in good time but I have paid for and am missing the pants. I have emailed but heard nothing. Please respond.
Experience from: 10 Jan 2026
James R.
23 Jan 2026
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Everything absolutely brilliant
Experience from: 11 Jan 2026
Carole S.
23 Jan 2026
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disappointed no mens pants
Experience from: 8 Jan 2026
Eddy M.
23 Jan 2026
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Very easy to find the correct product on the website. Checking out was easy and clear, and communication around timescales for delivery was useful and accurate
Experience from: 6 Jan 2026
Linda B.
23 Jan 2026
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I am very pleased with my products. I'd like to point out that at the moment I have dreadful fluid retention in my legs and wished you had a larger size
Experience from: 10 Jan 2026
John H.
23 Jan 2026
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Super seller, super speedy delivery, comfy product thankyou
Experience from: 6 Jan 2026
Margaret H.
23 Jan 2026
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The site was relatively easy to navigate, as was placing an order. The lead time was good and I'm pleased that DPD was the carrier (timed delivery slot, trackable app). The whole supply process was exactly what I hoped it would be.
Experience from: 8 Jan 2026
Martin W.
23 Jan 2026
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Product fine, delivery service rubbish. They told me on three different occasions they would deliver but didn't.
Experience from: 6 Jan 2026
Andrea S.
23 Jan 2026
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So easy to order and delivery was really quick which is so helpful.
Experience from: 13 Jan 2026
J. G.
23 Jan 2026
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Easy to find product
Experience from: 5 Jan 2026
David W.
22 Jan 2026
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Helpful delivery man. Pleasant manner. Thanks
Experience from: 7 Jan 2026
Timothy A.
22 Jan 2026
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Good products delivered correctly and on time.
Experience from: 11 Jan 2026
Diane S.
22 Jan 2026
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No problems finding my way around the system
Experience from: 29 Dec 2025
Sandra A.
22 Jan 2026
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Excellent service. So quick & products great.
Experience from: 6 Jan 2026
Cheryl M.
22 Jan 2026
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The delivery we received today seems to be of lesser quality than previous items. There has been at least 4 have ripped at the side while trying to put on.
Experience from: 17 Dec 2025
David C.
22 Jan 2026
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The order was good but that’s twice they delivered to the wrong address luckily the lady down the road brought it up because David is in wheelchair thanks
Experience from: 6 Jan 2026
Mary C.
20 Jan 2026
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Excellent service very prompt delivery!
Experience from: 5 Jan 2026
Frances T.
20 Jan 2026
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I've had three delayed delivery emails since Wednesday 7th January. And still no email to inform me that the delivery is on the way.
Experience from: 28 Dec 2025
William H.
17 Jan 2026
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Delivered on time kept informed all the way through ordering process
Experience from: 3 Jan 2026
Jessie G.
17 Jan 2026
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Excellent service highly recommend. From ordering to delivery 1st class
Experience from: 3 Jan 2026