What do Internet users think about id-direct.com ?

Read 2160 reviews of id-direct.com - Overall Customer Rating of 4.4/5

Reviews for Id-direct.com

Total: 2 834 reviews since 19/11/2019

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4.4

Based on 717 reviews from the last 12 months

5

80%
4

9%
3

4%
2

2%
1

4%

1 ★

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5 ★

Review Summary

The brand is praised for excellent products, quick dispatch, and a user-friendly website, fostering repeat business and customer satisfaction.

This summary is AI-Generated

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5 ★

Eileen N.
15 Nov 2025
Verified review
Collected and verified by Verified Reviews
This product has enabled my husband to resume going out and about after his diagnosis of Parkinsons.
Experience from: 6 Nov 2025
Michael H.
15 Nov 2025
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Just what I needed.
Experience from: 24 Oct 2025
Debbie F.
15 Nov 2025
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Thoroughly impressed at how quick i received my order. I will definitely be ordering from you agsin
Experience from: 10 Nov 2025
Safia Z.
15 Nov 2025
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My first order and have not disappointed. Will hopefully be ordering here more often
Experience from: 11 Nov 2025
Sinead W.
15 Nov 2025
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Very good service & fast delivery
Experience from: 10 Nov 2025
Beryl G.
15 Nov 2025
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From placing my order to the delivery of the product was seamless and swift. I reserve judgement on the product itself and see how long they last.
Experience from: 6 Nov 2025
P. W.
15 Nov 2025
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I found the website very poor. I had an offer from you for my next purchase but the site didn’t accept the code. I was charged for postage which it said I had opted for but I was never asked. I probably would have chosen it anyway! A lot of sizes weren’t available. I felt annoyed after ordering which is a shame as your products are good.
Experience from: 27 Oct 2025
Kate L.
15 Nov 2025
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So easy to order .delivery was very good and very happy with the product 10/10
Experience from: 30 Oct 2025
R p W.
15 Nov 2025
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Excellent svedervice, order received within 48 hours, very impressed
Experience from: 4 Nov 2025
Annette S.
15 Nov 2025
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Good service
Experience from: 30 Oct 2025
Dorothy M.
15 Nov 2025
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My order was processed on time.I had made an error on the delivery .On realising that I made a correction and the following day the order was delivered at the correct address
Experience from: 31 Oct 2025
L. T.
15 Nov 2025
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The site is way enough to navigate
Experience from: 27 Oct 2025
Annette L.
15 Nov 2025
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Easy website to navigate. Quick delivery.
Experience from: 4 Nov 2025
Richard M.
15 Nov 2025
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Quality products at an excellent price. Good descriptions and quick delivery.
Experience from: 3 Nov 2025
Nicola C.
15 Nov 2025
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Got delivered to wrong door
Experience from: 3 Nov 2025
Pamela M.
15 Nov 2025
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Great nappy pants. Very soft and comfortable for my son
Experience from: 26 Oct 2025
Steve I.
15 Nov 2025
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Easy to navigate & informative
Experience from: 3 Nov 2025
Karen D.
15 Nov 2025
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Im not sure if I have a contract with you. I shouldn’t have. My pads are set up with the nhs and delivered every 2 months.
Experience from: 31 Oct 2025
B. P.
15 Nov 2025
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Easy to use
Experience from: 2 Oct 2025
Janet T.
7 Nov 2025
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everything went well from ordering the goods to the parcel being delivered a very good service all round
Experience from: 1 Nov 2025