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Review Summary
Quirumed receives praise for its great product quality, easy ordering process, and effective communication. Many customers appreciate the swift delivery and overall satisfaction with their purchases.
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A. A.
19 May 2023
Verified reviewChange your couriers tnt useless
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19 May 2023
Verified reviewVery polite and professional with good security for the online and shipping.
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18 May 2023
Verified reviewAbsolutely fantastic! The site is easy to navigate around. I had reached out for information and they were clear, accurate polite and professional. The delivery was faster than anticipated which it what I really needed at the time. I would highly recommend Quirumed.
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18 May 2023
Verified reviewVery smooth process and efficient delivery to UK. Very happy with the service.
Reply from Quirumed.com
HI Julie many thanks!!
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A. A.
18 May 2023
Verified reviewLook good. Does rock slightly when someone is on the bed. The hydraulic system is a bit slower and sensitive so as your pumping it up, it can sometimes come back down if you push too hard
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18 May 2023
Verified reviewOrdered item. Paid for item. Received email telling me item was on the way with courier and tracking details. Courier could not locate item. One week and 4 emails later I’m told item was out of stock and hadn’t been dispatched at all. Grateful that refund was issued quickly but will not use company again.
Reply from Quirumed.com
Zoe Apologies the was a stock error when it went to be sent and we informed you within 48 hors that the item had not been sent. We prcoess the refund within a few days or noticing the error. Thankyou for your patience during the proces and we apologise for the inconvenience caused.
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A. A.
18 May 2023
Verified reviewI've made contact with the after-sales team - but have not heard back - the item arrived damaged. Please contact me to arrange replacement.
Reply from Quirumed.com
Dear Dr Dennis We have replied 3 times asking for photos of the packaging. We have stared a claim with the transport agency but you need to send us photos of the packaging in order to finalise it and find a solution. Please reply to your emails with the information that we have requested. Kind Regards Quirumed
Reply from A. A.
I stil have not heard anything from you!! Call me, its as simple as that and we can arrange exchangeor replacement
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A. A.
18 May 2023
Verified reviewThis was a great purchase from start to finish all went smoothly, very easy website to use, reviews were perfect.
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A. A.
18 May 2023
Verified reviewI purchased two of these treatment couches and assembled them this week. They are really good quality and would highly recommend them and QUIRUMED too
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6 May 2023
Verified reviewCustomer service is poor Extremely Poor communication , no phone calls/ agents - emails which takes days to respond. The item we brought is poorly made & arrived with marks on which was not anything to do with delivery. I do not recommend this company to people and will never return . AVOID AVOID AVOID
Reply from Quirumed.com
Andrew The manufactuers have reviewed this case and believe this is normal. All the armchairs that only have one point of support, that is, with a central piston, it is normal for it to move... check with your desk chair... raise it all the way up and move... you will see that something similar happens to the client. In any case, turn it over and look under the base to see if everything is tight We sent instructions on how to return it, can you confirm if you want to do this?
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6 May 2023
Verified reviewQuick delivery, only downfall was cost of delivery.
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6 May 2023
Verified reviewGood communication throughout, efficient service and friendly helpful courier.
Reply from Quirumed.com
Thanks for the Feedback Ruth!
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22 Apr 2023
Verified reviewLooking for a narrow width manual wheelchair with high back support and this one from Quirumed looked just right. The web site was easy to use and promised delivery within eight days. It all sounded to good to be true but the wheelchair arrived eight days later with outer packaging intact. And the individual parts well protected within the box. Quirumed emailed a delivery date and TNT/FedEx sent one with a tracking link which was very useful. This all occurred over a period which included the Easter BH weekend. Putting the wheelchair together was tricky. The accompanying leaflet was unhelpful but using the photos on Quirumed website made it much easier and it was completed within forty minutes. The tilting mechanism is attached to the handles. The seat and backrest are solid and once fitted in place the wheelchair cannot be folded. So storage and transport need to be considered. But as it was purchased for an individual with a neurological condition this is not a problem. Quirumed highlight that the wheelchair is sold without VAT being applied. FedEx sent an invoice for VAT about ten days after delivery. We had downloaded a VAT exempt form from HMRC website and completed it. But an email to FedEx asking if this was sufficient evidence resulted in a credit note and an inclusion to the case. All in all the whole process was so easy that I kept checking for potential problems but there were none.
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18 Apr 2023
Verified reviewThe website was easy to navigate and well laid out. There’s a huge number of products but I was looking for something very specific, which I found, with the added bonus that it was well discounted.
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15 Apr 2023
Verified reviewI did not like the product as the examination lamp’s flexible neck is far too much stiff. I want return. No one has come back to me. Please check.
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7 Apr 2023
Verified reviewExceptional service from placing my order until delivery. Frequent updates during transit to keep me informed and delivery was on time and in item was in perfect condition
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5 Apr 2023
Verified reviewArrived exactly as I told it would. Excellent service
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1 Apr 2023
Verified reviewExcellent service thank you
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31 Mar 2023
Verified reviewUpdated on a timely manner regarding delivery. Easy to order and prices reasonable. Would definitely recommend.
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22 Mar 2023
Verified reviewVery nice product, value for the money
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