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Review Summary
Ultra Secure Direct is praised for its outstanding products and efficient service, with many noting helpful staff and quick delivery. Customers appreciate the easy ordering process and the quality of items received, often citing the reliability and effectiveness of the products. Overall satisfaction is evident, and many recommend the brand highly.
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A. A.
31 Aug 2023
Verified reviewGreat customer service, I had a couple of queries about a product so i rang and they were extremely helpful & went above and beyond. Really fast delivery aswell
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A. A.
31 Aug 2023
Verified reviewExcellent service - protect 800 system works very well Great range an the remote arming confirmation light makes a huge difference if you are used to outdoor alarms for farm buildings - never really knowing if the system armed as you drive away! Range seems to be about 300m for my location and false alarms have been eliminated Perfect system to secure remote property as long as you have power and a mobile signal
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A. A.
30 Aug 2023
Verified reviewIt's installed, came within times specified, was well package. All in all brilliant.
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A. A.
30 Aug 2023
Verified reviewI’ve bought numerous bollards from you. And this time I purchased 2 and they weee sent to the wrong address and luckily I located them myself but, I also lost out on lj eg as the day I was supposed to fit them had passed. And I had to give a discount.
Reply from Ultrasecuredirect.com
Dear Sir Thank you for sharing your feedback. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. The tracking information provided from the courier appears to show that this was delivered to a neighbour and we are sorry that they do not appear to have followed their own processes with regards to notifying you of their actions and leaving a card with the required information. Please do accept our apologies for any inconvenience that this has caused, and we do hope you will give us a chance to do better in the future. Kind regards Stuart
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A. A.
30 Aug 2023
Verified reviewI was very impressed by the speed of delivery and the quality of the machine which was also simplicity itself to put into use.
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A. A.
30 Aug 2023
Verified reviewI wanted to alarm my garage I have motorcycle in there I struggle to set it up but with help from my son-in-law we got it done and working well the alarm is in my house about 12mts away
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A. A.
30 Aug 2023
Verified reviewExcellent service once again
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A. A.
30 Aug 2023
Verified reviewVery good.
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A. A.
24 Aug 2023
Verified reviewPrompt service and an excellent product, would highly recommend this company
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A. A.
23 Aug 2023
Verified reviewvery good service
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A. A.
23 Aug 2023
Verified reviewVery easy site to search products & easy to order. Very speedy delivery & totally satisfied with product..would highly recommend . Would definitely use again.
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A. A.
22 Aug 2023
Verified reviewThe company was prompt in responding to my email enquiry and answered my questions professionally and informatively.
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A. A.
19 Aug 2023
Verified reviewThe sensors on the lights don't appear to function at all.
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A. A.
18 Aug 2023
Verified reviewExcellent website,easy to follow ordering instructions. Items arrived ontime. Good quality items,good value for money.
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A. A.
18 Aug 2023
Verified reviewVery quick delivery after placing order. Delighted with product I purchased.
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A. A.
17 Aug 2023
Verified reviewGreat service and delivery, you cannot ask for anything better. A1
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A. A.
17 Aug 2023
Verified reviewThe problem here is not with Ultrascape, but the service offered by DPD who tried and failed to follow good delivery instructions, and failed miserably, because if they are not delivering to someone's house, they haven't got a damn clue.
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A. A.
17 Aug 2023
Verified reviewVery pleased with the product / easy to set up and install
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A. A.
16 Aug 2023
Verified reviewThe ordering process was quick and easy and as to the postage, very fast. I had no problems at all. The alarm was up and running in no time. Very pleased.
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A. A.
15 Aug 2023
Verified reviewOrdered on-line, website easy to navigate around, item delivered quickly and well packaged. Overall, a good company to deal with!
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