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A. A.
25 Sept 2021
Verified reviewProducts are great, but the descriptions of the products have lots of errors. As one of many examples, I ordered an item that said it was a set of three but it turned out to be a set of 2. Now I am much more careful when ordering. The picture is usually more reliable than the description.
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A. A.
25 Sept 2021
Verified reviewReally bad customer service. The delivery was super delayed "due to logistics issue" and the response was not quite helpful since I complained about the delay. Paying about 9 euros for shipping cost and another 9 euros to return a delayed order is just horrendous.
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A. A.
25 Sept 2021
Verified reviewMerciZ
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A. A.
25 Sept 2021
Verified reviewGreat experience. A product arrived broken, but the customer support team quickly resolved the issue to make sure I was happy
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A. A.
25 Sept 2021
Verified reviewfast! and good price
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A. A.
24 Sept 2021
Verified reviewGood
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A. A.
24 Sept 2021
Verified reviewThe delivery was fast, but I was sent the wrong color wood. I was sent a beech wood instead of walnut. When I contacted customer service over a week ago about getting the problem fixed, I was hopeful. A week later the representative is saying they are waiting to hear from their warehouse to see if they have the correct product in stock, when smallable.com says it is in stock and ready to ship in 24 hours. I spent $300.00 to get the wrong item and I just want my money back.
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A. A.
24 Sept 2021
Verified reviewTo be honest, it confuses me a little. I placed my order on Saturday, August 22nd, and chose DHL as my shipping method because it was stated that it would take 2-3 business days to ship to Helsinki, Finland. I expected this to be done before Thursday, August 26th (my grandson's birthday). Unfortunately, the delivery was delayed by 2 days, and because of this, Smallable made the delivery free, but my grandson received his gift on September 1, in fact, almost a week later his birthday. In addition, one important part is missing (see attached screenshot - the missing part is marked with a red circle), so it is impossible to complete the assembly. This is so sad because, as we can see, the toy is perfect, but the service is not.
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A. A.
24 Sept 2021
Verified reviewMy order shipped incredibly fast & we love the items we received!
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A. A.
23 Sept 2021
Verified reviewNo problem with order and fast delivery.
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A. A.
21 Sept 2021
Verified reviewEasy sight to use & very prompt delivery.
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A. A.
21 Sept 2021
Verified reviewReally slow delivery. Haven't received my package yet.
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A. A.
21 Sept 2021
Verified reviewProduct is wonderful, ordering and delivery process was excessively complicated, website wouldn't accept certain payment information, too many shipping updates.
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A. A.
5 Sept 2021
Verified reviewEasy to find items of excellent quality. Relatively speedy sending and receiving of items. Good tracking options.
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A. A.
4 Sept 2021
Verified reviewGreat edit, usability and service - thank you!
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A. A.
4 Sept 2021
Verified reviewHad to return item but Smallable was very efficient!
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A. A.
4 Sept 2021
Verified reviewthe delivery took few days longer than what was suggested on the website
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A. A.
3 Sept 2021
Verified reviewNothing to declare
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A. A.
3 Sept 2021
Verified reviewAmazing customer service and super fast shipping. So impressive!
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A. A.
3 Sept 2021
Verified reviewSmart navigation, very good service.
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