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Review Summary
The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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A. A.
25 Jul 2023
Verified reviewReturn charges are so high, plan not to return anything
Reply from Bikeinn.com
Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
25 Jul 2023
Verified reviewQuick delivery to UK, great selection, price and website
Reply from Bikeinn.com
Dear Rupert, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewFast friendly efficient service, with good prices. Will definitely be using again 👍
Reply from Bikeinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewFast delivry
Reply from Bikeinn.com
Dear Inge, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewGood selection of quality parts, order despatched quickly and delivery arrived as advised.
Reply from Bikeinn.com
Dear Lee.bagnall@yahoo.co.uk, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewFast delivery and best price online.
Reply from Bikeinn.com
Dear George, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewBest shop
Reply from Bikeinn.com
Dear Michal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewPrima bandjes geleverd maat 12,5 , maar het zou voor mij duidelijker geweest zijn als alle maten er bij stonden 12½X 1.75 X 2¼ . Want dat moest ik uit de review halen.
Reply from Bikeinn.com
Dear H W, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
25 Jul 2023
Verified reviewIntermediate updates would be appreciated, rather then just being shipped in Spain and on the way in NL. Intermediate updates about the trip in between the warehouse in Spain and the courier in NL would take away unclarity.
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A. A.
24 Jul 2023
Verified reviewFast efficient service ,reasonable prices too .Thanks.
Reply from Bikeinn.com
Dear John, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewIt was a pity that the delivery took a few days more than I expected. The product does exactly what I hoped. Sitting on my bike now without pain.
Reply from Bikeinn.com
Dear A.J.M., Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewtimely delivery - product as expected
Reply from Bikeinn.com
Dear Carlo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewExcellent service but delivery did take longer than advertised but a good company to deal with
Reply from Bikeinn.com
Dear Phillip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewGreat service from bike inn. Great communication and easy tracking facilities. Very competitive prices and delivery charges. I will definitely use this site again.
Reply from Bikeinn.com
Dear Gillian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Jul 2023
Verified reviewTowar przyszedł poekspozycyjny .
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A. A.
22 Jul 2023
Verified reviewExtensive range of products, helpful site navigation, just the estimated deliveries times varies sometimes a lot. Recommended.
Reply from Bikeinn.com
Dear Ciprian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Jul 2023
Verified reviewOrdered continental tyres, fast and efficient service would definitely buy again 👌🏻
Reply from Bikeinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Jul 2023
Verified reviewWszystko sprawnie i szybko. Sledzenie przesylki prawidlowe. Towar zgodny z zamowieniem.
Reply from Bikeinn.com
Dear Bartosz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Jul 2023
Verified reviewThe ordering process and delivery was straightforward. Import tax to the Uk from Spain is paid at the point of order . My only concern is about the return process which may not be as simple as ordering ..
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A. A.
22 Jul 2023
Verified revieweverything was as it should be
Reply from Bikeinn.com
Dear Torben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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