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Review Summary
Glisshop is praised for excellent service, competitive pricing, and a wide range of quality products. Customers appreciate the smooth ordering process and timely delivery.
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Reece S.
29 Sept 2025
Verified reviewMuia Jim Southen Cross Bronz Sunnies great glasses highly recommended. Very clear with just the right ammount of poerization very good for driving and none of the funny shadeds on the wind screen. Saved a good 75%.
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Simon M.
29 Sept 2025
Verified reviewAll fine. Delivered quickly and in perfect condition.
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Shuna C.
29 Sept 2025
Verified reviewV helpful info on equipment
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Edward P.
29 Sept 2025
Verified reviewGreat product
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Niall M.
29 Sept 2025
Verified reviewGreat range of products and technical information. Competitive pricing and good communication. Quick service and delivery.
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Cristian S.
29 Sept 2025
Verified reviewGreat
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Rick P.
29 Sept 2025
Verified reviewExcellent all round and easy to use
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William G.
29 Sept 2025
Verified reviewGood value, easy, satisfactory delivery time
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Hatch G.
29 Sept 2025
Verified reviewVery good, great service. I would recommend.
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Ross F.
29 Sept 2025
Verified reviewamazing service as always. great prices and clear quick delivery
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Nick W.
29 Sept 2025
Verified reviewA terrible company to deal with. I ordered the Dometic Go Faucet and water jug. Only the water jug arrived. The faucet didn't get delivered at all. I had to fill out paperwork to prove say I had not received it. They sent a replacement which went missing on the 14th August because it had been sent to the wrong warehouse. It's 14th September at the time writing this and Ive still received nothing! What a joke! This company only ships to the UK once a week and then you have to wait and then you have to wait another week after its arrived in their warehouse in the UK. Their logistics is a mess. Customer relations is a joke. I was offered a free unit, but I would have be given a voucher to order a second one. If you're genuinely and sincerely apologetic send me two and send them quick! I've now asked for them to return my money because the likelihood of receiving one (let alone two) seems extremely slim.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are indeed extremely sorry that you experienced such an exceptional succession of mishaps with regard to the delivery of your order. As a gesture of goodwill, we offered you a voucher for a free faucet. As we explained to you by email, all shipments must be declared to customs which therefore requires an order with the correct number of items. It was consequently not possible for us to simply add an extra item to your delivery. With regard to the despatch of orders to the UK, August is traditionally a slow period in France, as many companies close for several weeks. This means that our carrier can only collect shipments to the UK once a week during that month instead of the usual twice-weekly schedule. As you will have seen, we refunded your entire order including the price of the Dometic water jug which you did receive. Best regards The Glisshop Team Thank you for your patience. glisshop.co.uk team
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Aidan H.
28 Sept 2025
Verified reviewI ordered some ski goggles and they were not the same colour as showed in the photo. They were much paler in real life. Photos on your platform should be more accurate
Reply from Glisshop.co.uk
Hello and thank you for your feedback. We are sorry that you are disappointed in the colour of the ski goggles you received. The photos we publish are provided by the manufacturer but colours may appear slightly different depending on lighting or screen settings. You do of course have a period of 100 days to return an unused product for a refund. Don't hesitate to contact us on 020 312 933 01 or by email at info@glisshop.com. Best regards The Glisshop team
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Angela S.
28 Sept 2025
Verified reviewPrompt service and delivery
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Helen F.
28 Sept 2025
Verified reviewSkis arrived in the allocated time frame, product was as pictured but the skis themselves weren’t ski ready. They were supposed to be ready to use but on the slope it was obvious they had no edge and had no control in turns. Had to get them edged, brought this up but galisshop said Dynastar said they were ready and did nothing about it. We also bought a pair of 2026 pro skis from Dynastar and they are fab and were great on the slope from the start. As a training ski instructor I think I might know what I’m talking about but glisshop said not their problem basically.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. The edges and bases are prepared at the factory, but sometimes this preparation may not be optimal for specific snow conditions. We therefore recommend standard ski maintenance if the skis do not meet your expectations during their first run. However, we do understand that this may have caused frustration particularly if you had a more positive experience with another pair of skis. Best regards The Glisshop team
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Terry B.
13 Sept 2025
Verified reviewOrdered ,arrived, great Skis. great service.
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Julia C.
13 Sept 2025
Verified reviewGot this a little cheaper - carriage was more, but still better than Amazon UK. This came from France so I had to wait a view days. Arrived just in time for my husband's birthday.
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Antonios K.
13 Sept 2025
Verified reviewTrusted store with good prices and quick delivery. Never had any issues so far.
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Yik C.
13 Sept 2025
Verified reviewHave been waiting for 3 weeks, still nothing. Emailed Glisshop but no reply
Reply from Glisshop.co.uk
Hello and thank you for leaving your feedback. Unfortunately the entire shipment of parcels that left our facility on 14 August for the UK was mistakenly taken to the wrong warehouse. Once we became aware of this incident, we took immediate steps to try and locate the parcels. You were notified on 2 September by email that your parcel had been found and it was delivered to you on 8 September. We sincerely apologise for the lengthy delivery delay and hope you will still consider using us again in the future. Best regards The Glisshop Team
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Ian F.
13 Sept 2025
Verified reviewGreat prices and service - again !
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Kevin S.
13 Sept 2025
Verified reviewMoney taken, order showing as dispatched but parcel force saying they do not have anything, customer services hardly reply to anything. Now trying to get my money back. If in the UK avoid this company at all costs.
Reply from Glisshop.co.uk
Hello and thank you for leaving your feedback. Unfortunately the entire shipment of parcels that left our facility on 14 August for the UK was mistakenly taken to the wrong warehouse. Once we became aware of this incident, we took immediate steps to try and locate the parcels. Your parcel was found and delivered to you on 1 September as you confirmed by email. We sincerely apologise for the lengthy delivery delay and hope you will consider using us again in the future. Best regards The Glisshop Team
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