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Review Summary
Glisshop is praised for excellent service, competitive pricing, and a wide range of quality products. Customers appreciate the smooth ordering process and timely delivery.
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Ralph W.
20 Feb 2025
Verified reviewGood service. Very helpful.
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Matthew P.
20 Feb 2025
Verified reviewGreat gear, usually good prices.
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Sally G.
20 Feb 2025
Verified reviewGreat service and great product! Thank you so much
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Bruce F.
20 Feb 2025
Verified reviewI had to return the order for a refund due to quality control issues and glisshop were excellent throughout. The process was pretty painless and it shown me that their aftercare was as good as the sales!
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Matthew B.
20 Feb 2025
Verified reviewReally good service all round thanks!
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Jamie P.
20 Feb 2025
Verified reviewEasy, straightforward transaction from the UK, quick delivery and excellent communication throughout. Bindings were just as described and at a great price.
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Isabelle M.
19 Feb 2025
Verified reviewFast and efficient and sort out all of the brexit Streisand and fees for you. Nothing extra to pay when the goods arrive in the UK
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Malcolm S.
19 Feb 2025
Verified reviewAbsolute bargain and delivered exactly when promised, will shop at Glisshop again
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Timothy A.
19 Feb 2025
Verified reviewGreat product as far as I can tell - not used yet, really good price and really efficient service. I know posted from europe to UK but still felt delivery was a little bit steep but maybe I'm just a little bit out of touch
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Adam slimane G.
19 Feb 2025
Verified reviewPerfect fast service
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Katherine W.
19 Feb 2025
Verified reviewFantastic customer service. Great selection and very reasonable pricing. Highly recommend.
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Joana E.
19 Feb 2025
Verified reviewGood customer service
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S. S.
19 Feb 2025
Verified reviewNo issues with the original order, initial delivery time, or product quality. What is very disappointing and should be much more transparent at time of ordering, is refunds will take at least a month to be refunded back to your account. This is despite the goods having being confirmed as received by a local (UK) agent a few days after generating a return. What is the point of this step if it isn't to benefit customers who have made a significant outlay on ski equipment to expedite the returns and refund process? As it stands, my returned goods would have been with Glisshop and their representatives for nearly two weeks, and yet I still will need to wait another 3 weeks(!) for my funds to be returned. This delay is unheard of, and deeply unsatisfactory.
Reply from Glisshop.co.uk
Hello and thank you for your feedback. To keep the return shipping costs as low as possible for our customers, return parcels are collected at our hub in the UK and returned to us in bulk at regular intervals. This can therefore take 3 to 4 weeks as is clearly stipulated in the relevant email you receive from us. Your parcel was returned to our hub in the UK on 29 January and you received a refund on 12 February. Thank you for your understanding. Best regards The Glisshop Team
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Stuart R.
19 Feb 2025
Verified reviewExcellent service for delivery of skis to the UK. Faultless and a great price.
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Mirko M.
19 Feb 2025
Verified reviewThe website is easily surfable, rich of explanations, technical info, size chart etc etc. prices are kinda of fair for the market season and brands variety well spread amongst items. We bought skis, poles, ski boots which have been perfectly delivered and matched our expectations 100%. I strongly reccommend glisshop!!!
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Yuri Y.
19 Feb 2025
Verified reviewMy snowboard arrived earlier than they mentioned!
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Martin P.
19 Feb 2025
Verified reviewExcellent shop and staff. Can’t praise them enough. Responsive and knowledgeable, excellent service and the price you see is the process you pay. No hidden courier or tax costs. Cannot fault the service and delivered on time. They deliver Tuesday and Thursday to UK so if you are having bindings fitted make sure you build that time in for the binding fit if your delivery date is crucial. That said still got here within a week of ordering
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João luciano G.
18 Feb 2025
Verified reviewFast and reliable
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James B.
18 Feb 2025
Verified reviewGood communication and speed of delivery not bad. Unfortunately, the Glisshop snowboard bag was a real disappointment with the quality being sub-par.
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Richard P.
18 Feb 2025
Verified reviewSpeedy delivery and updates when needed.
Reviews displayed in chronological order
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