Customer reviews for mysushishop.co.uk

Customer reviews

• 5 / 5

  

  Edit Flag

  Consistent with the quality

  Review of 21/10/2022, following an experience of 11/05/2022 by CONNOR W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Super

  Review of 10/10/2022, following an experience of 02/10/2022 by STEPHEN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  All good, except app did not update with order being ready.

  Review of 10/10/2022, following an experience of 25/09/2022 by DOMINIC M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Yes we loves it!

  Review of 10/10/2022, following an experience of 02/10/2022 by MUHAMMAD R. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Got delivered salmon instead of yellowtail in the same box as my tuna sushis and i am allergic to salmon…

  Review of 10/10/2022, following an experience of 26/09/2022 by OLIVER A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The delivery experience was terrifying and resulted in me calling the police on the driver. The driver was abusive, repeatedly accused me of providing the wrong address, said he wouldn't come from where he was to my address. I called the shop to have them prepare a new meal and send with a new driver. The original driver then turned up to my address and provided the original order. When he realized the order had been cancelled he began screaming at me and running towards my front door. When I shut it and told him to leave and stop harassing me he began banging on the door and screaming. It's at this point I called the police. I've never experienced any thing like this. You need to report him to the delivery company. He is abusive and threatening. The food was delicious and I love Sushi Shop. I will continue shopping with you but the delivery experience was terrifying. It's left me feeling unsafe in my own home.

  Review of 10/10/2022, following an experience of 24/09/2022 by GRANT W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good service, good product.

  Review of 10/10/2022, following an experience of 24/09/2022 by JUSTINE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  It was delicious

  Review of 10/10/2022, following an experience of 21/09/2022 by HARRY O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Delicious set. Got my order quicker than expected

  Review of 02/10/2022, following an experience of 23/09/2022 by NICOLE S. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  Really grumpy in store every time!!!

  Review of 02/10/2022, following an experience of 16/09/2022 by BENJAMIN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  10/10

  Review of 02/10/2022, following an experience of 20/09/2022 by LOGAN H. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Just didn't taste very fresh or as good as usual.

  Review of 02/10/2022, following an experience of 19/09/2022 by KEN S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very satisfied all in all.

  Review of 02/10/2022, following an experience of 20/09/2022 by NAOMI R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Sushis were good but not as good as thzy used to be. The squid salad is my favorite but sis not order it as it is xtremely expensive for a ridiculously small portion. Also the shop has a hygene rating of 4 which is quite concerning for a sushi place. Overall sushi shop is still my favorite place to order sushi

  Review of 02/10/2022, following an experience of 17/09/2022 by ELIZABETH Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied

  Review of 27/09/2022, following an experience of 15/09/2022 by CONNOR A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Overall very happy with the quality of the sushi. Much fresher than ITSU.

  Review of 27/09/2022, following an experience of 13/09/2022 by JORDAN B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Cabbage was good but the special Wednesday box was low in quality in regards to the past ones.

  Review of 27/09/2022, following an experience of 14/09/2022 by GORDON B. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Everything was fine - actually above expectation.

  Review of 20/09/2022, following an experience of 05/09/2022 by KEN K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Satisfied as always

  Review of 20/09/2022, following an experience of 10/09/2022 by LOLA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good quality. Very speedy delivery.

  Review of 20/09/2022, following an experience of 05/09/2022 by ELLIOT R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Sushishop is my top choice for casual sushi

  Review of 20/09/2022, following an experience of 09/09/2022 by TINA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Never seen such a fun service while ordering food.

  Review of 20/09/2022, following an experience of 10/09/2022 by LOUIS P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  love the food, love the service, hate hate hate your web site its soooooo difficult to use, if your food was not as excellent, I would defiantly have given up with the web site

  Review of 20/09/2022, following an experience of 03/09/2022 by PAULA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I Placed my order early and the confirmation email said it would be available to collect at 11.15am. However when I arrived at the Richmond store the sign on the door said it wasn’t open until 12pm. Luckily the staff were inside and offered to make up the order for me. The website said the store opened at 11am but in fact it didn’t open until 12pm. Please update your website asap.

  Review of 05/09/2022, following an experience of 03/09/2022 by JACOB J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  My go-to sushi in London. Always stop in if I’m in the area of a sushi shop.

  Review of 04/09/2022, following an experience of 02/09/2022 by SIENNA W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  There were no sauces and no chopstick in the order. We had to eat with a fork. It was disappointing and annoying.

  Review of 04/09/2022, following an experience of 02/09/2022 by ANNA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I order spicy tuna poke bowl from time to time. I'd like they cut tuna a bit better - they are not consistent in it. But overall it's pretty good.

  Review of 03/09/2022, following an experience of 01/09/2022 by KIRSTEN K. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Lovely packaging. Beautifully presented within the box.

  Review of 03/09/2022, following an experience of 01/09/2022 by CHARLOTTE E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really good quality sushi and the Miso is delicious. Great shop.

  Review of 26/08/2022, following an experience of 23/08/2022 by LISA K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Ok Ok

  Review of 26/08/2022, following an experience of 07/08/2022 by EVELYN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really delicious as always and really speedy delivery too! I love that you have more veggie options as well now (I’m not vegetarian but I’m pregnant so need veggie options for my sushi cravings!!)

  Review of 14/08/2022, following an experience of 30/07/2022 by ISABELLE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good

  Review of 14/08/2022, following an experience of 30/07/2022 by DAVE D. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Both were unsalted completely. Very plain taste

  Review of 04/08/2022, following an experience of 29/07/2022 by EMILY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good

  Review of 04/08/2022, following an experience of 29/07/2022 by ISOBEL P. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  The order arrived 75 minutes late and the quality was far from what I expected and experienced in the past. I’m definitely not going to order again.

  Review of 04/08/2022, following an experience of 19/07/2022 by FREDDIE R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I ordered a quinoa base and I have received a rice base, and am allergic to rice

  Review of 01/08/2022, following an experience of 16/07/2022 by HENRY L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  very satisfied

  Review of 15/07/2022, following an experience of 13/07/2022 by SUZANNE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied. Delicious!

  Review of 13/07/2022, following an experience of 09/07/2022 by TEAGAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Thank

  Review of 20/06/2022, following an experience of 16/06/2022 by JOSEPH T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Unfortunately there were a few issues with our order. The miso soul had leaked into the bags they were placed In. The vegetable gyoza were actually chicken. And the spring rolls were just salmon and cucumber sushi. The food was all as good as it always is, but we were disappointed by the overall presentation.

  Review of 19/06/2022, following an experience of 17/06/2022 by MARIA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was very good.

  Review of 31/05/2022, following an experience of 25/05/2022 by GRACE P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  All delicious but irritating to pay so much for the extra soy sauce etc

  Review of 31/05/2022, following an experience of 16/05/2022 by GRANT T. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  I think the service staff never asked me about my loyalty point account. Also at the store all the sandos were gone, and also only large sizes of poke bowls. Wish the plastic covers / soya sauce pots and dipping post ares more environmentally friendly

  Review of 31/05/2022, following an experience of 15/05/2022 by LOLA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  ....

  Review of 14/05/2022, following an experience of 12/05/2022 by CHRISTOPHER T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 13/05/2022, following an experience of 05/05/2022 by CHRIS C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Excellent quality. Surprised to have to pay for miso.

  Review of 13/05/2022, following an experience of 06/05/2022 by ADELE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Very satisfied

  Review of 13/05/2022, following an experience of 04/05/2022 by MARIA A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  We had an issue yesterday with the delivery first attempt, but the Sushi shop team went above and beyond, corrected the mistake and sent us some additional food, so basically reverted into a good experience

  Review of 02/05/2022, following an experience of 24/04/2022 by LEE G. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Best avocado salmon roll around. Rock and roll would be better without the crispy bits.

  Review of 02/05/2022, following an experience of 22/04/2022 by ABIGAIL T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I’m a permanent customer and we’ve noticed that your quality is not how it used to be :(.

  Review of 23/04/2022, following an experience of 09/04/2022 by HOLLIE D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  .....

  Review of 04/04/2022, following an experience of 30/03/2022 by PAUL P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This order was just incredible. The rolls were plentiful and the ingredients super fresh. In fact it was so good that it restored my faith in Sushi Shop - in the past it has been a little inconsistent. Compliments to the chef

  Review of 04/04/2022, following an experience of 24/03/2022 by PAULINE S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  very good

  Review of 04/04/2022, following an experience of 23/03/2022 by ELIZABETH S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Product ok, delivery time 20 mins over max time shown at order

  Review of 15/03/2022, following an experience of 13/03/2022 by SUZANNE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Delicious as always

  Review of 14/03/2022, following an experience of 11/03/2022 by KARL P. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The sushi was tasty as usual although some of the rolls fell apart. But delivery was almost 45 minutes late which was very disappointing and it seems like the sushi getting more expensive and not representing the same value.

  Review of 14/03/2022, following an experience of 25/02/2022 by HOLLY C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Good sushi quality. I would recommend to a friend and I'll order again but... When ordering on the web page it only allowed me to pay by cash in the shop, not by card. And after picking up the order, when I get home, I realized that wasabi and ginger were missing, the guys only put soy sauce and chopsticks.

  Review of 25/02/2022, following an experience of 23/02/2022 by ELLIOTT B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always satisfied

  Review of 25/02/2022, following an experience of 23/02/2022 by ADAM P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fantastic

  Review of 23/02/2022, following an experience of 14/02/2022 by VANESSA M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  very good

  Review of 23/02/2022, following an experience of 09/02/2022 by KEN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent 👌

  Review of 04/02/2022, following an experience of 02/02/2022 by CAROLE H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  9/10

  Review of 30/01/2022, following an experience of 27/01/2022 by ALAN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied, always love Sushishop's fresh sushis.

  Review of 19/01/2022, following an experience of 07/01/2022 by SAMANTHA L. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I’m still waiting for the refund

  Review of 19/01/2022, following an experience of 02/01/2022 by JULIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I absolutely LOVE the staff @ the sushi shop In South Kensington. Extremely welcoming, helpful & sweet. It’s about the food & 110% about the people. Congrats on such an amazing team.

  Review of 24/12/2021, following an experience of 14/12/2021 by LUCAS R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied on food and delivery but I have asked for just a few soy sauces and no chopsticks and received a load of them which is juste a waste. Think about the environment…

  Review of 24/12/2021, following an experience of 12/12/2021 by ABBIE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  It was delicious

  Review of 03/12/2021, following an experience of 01/12/2021 by OLIVER M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very

  Review of 31/10/2021, following an experience of 29/10/2021 by EDWARD W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  The food was great but the service was terrible. I pre ordered my food 6 hours before collection, however the order had not been started when I arrived to collect. At no point did front of staff apologies for this, in fact they just shrugged and pointed to chefs when I complained. I had to wait 25 minutes for my order. At one point front services said to the chefs to be quicker ‘as he doesn’t look very happy’. I wasn’t. I’d understand if the shop was busy causing the delay but it was completely empty when I arrived at the allotted time to collect. I will not be visiting this store ever again. This is such a shame as the food was excellent

  Review of 19/10/2021, following an experience of 01/10/2021 by JOHN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am always satisfied when I visit your shop, which I have done many times for years.

  Review of 19/10/2021, following an experience of 04/10/2021 by AMELIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I am very satisfied

  Review of 28/09/2021, following an experience of 25/09/2021 by FREYA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Evelina from the shop in Hampstead is adorable and did a brilliant costumer service!!

  Review of 24/09/2021, following an experience of 22/09/2021 by RUTH J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good sushis, always fresh! Fish is very fresh and rice is not too sweet as opposed to other overrated takeway suhi restaurants who serve inideble sugary rice. Good service. Trustful restaurant! I've been a client for many years. I genuinely recommend it!

  Review of 10/06/2021, following an experience of 08/06/2021 by OLIVIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satisfied

  Review of 02/06/2021, following an experience of 31/05/2021 by CHRIS E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  excellent great value

  Review of 14/05/2021, following an experience of 12/05/2021 by JACKSON P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  I was supposed to get a miso soup but did not get it. Because of Covid, I've just collected my order without verifying. I've also asked in my order for some ginger but did not get it either.

  Review of 14/04/2021, following an experience of 12/04/2021 by MASON B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Wonderful

  Review of 18/03/2021, following an experience of 15/03/2021 by CANDICE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very but Amex payment not working

  Review of 25/02/2021, following an experience of 24/02/2021 by JAMES K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great food, helpful staff and reordered again

  Review of 12/02/2021, following an experience of 05/02/2021 by BECKY P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  love the sushi from Sushi Shop. quality, service, delivery is top quality. highly recommend to everyone that wants to try a nice local place.

  Review of 12/02/2021, following an experience of 01/02/2021 by ISAAC B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Really good food, I just don't realise that you have spicy in the salmon aburi, Now next order I'll ask without pepper to be perfect. Now you have a regular customer. Love it.

  Review of 30/12/2020, following an experience of 15/12/2020 by JAMIE C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very satified! I love that you have a lunch special to add on miso soup. And that your staff are aware of which fish a pregnant women can or can't have. Thank you!

  Review of 10/11/2020, following an experience of 30/10/2020 by KARL S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect

  Review of 14/10/2020, following an experience of 05/10/2020 by JOSHUA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very tasty and fresh

  Review of 24/09/2020, following an experience of 22/09/2020 by WILLIAM J. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Food was excellent - however delivery was 25 mins after the advised delivery time - and in the order notes we asked for no coriander on the passion salmon but it arrived with coriander in it. The rest of the food was really tasty though

  Review of 27/08/2020, following an experience of 11/08/2020 by GRACE P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Best takeaway sushi in West London. Love it.

  Review of 18/07/2020, following an experience of 15/07/2020 by EVIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast delivery, easy ordering on website with order tracking, being able to see pictures of the sushi with ingredients list was really helpful. Sushi tasted fresh and the flavour was really nice and balanced. Love the Fire roll!

  Review of 10/06/2020, following an experience of 08/06/2020 by HARVEY K. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order