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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
22 Aug 2022
Verified reviewI have been wearing Salomon boots for over 10 years for work. A new pair every year and I must say these are the worst I've bought. They are very slim fitting a first for me in the Salomon boots. The sides of the boots don't come as far round to lace up as all the other boots I've had. I have fat legs and these boots literally only meet the tongue of the boot. I wear these boots Monday to Friday 8 to 8 and have never had a problem with any of my Salomon boots over the years but these just dont cut it at all. . Other than that they were easy to order online and arrived 7 days later
Reply from Trekkinn.com
Hello Nicky, We truly regret the inconvenience caused. In case you have received a wrong or a defective product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, you have an issue with the product etc.) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
22 Aug 2022
Verified reviewI think the shoes you sent me were a littlle bit used...😡 Somebody had walked with them...
Reply from Trekkinn.com
Dear Risto, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
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A. A.
22 Aug 2022
Verified reviewWow,simply perfect
Reply from Trekkinn.com
Dear Fredrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Trekkinn.com
Dear Miro, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Aug 2022
Verified reviewPari kertaa olen täältä tilannut, kaikki on sujunut hyvin ja toimitusajat pitäneet paikkaansa.
Reply from Trekkinn.com
Hyvä asiakas, Kiitos, että käytit aikaa jakaaksesi kanssamme niin myönteisiä kommentteja kokemuksistasi. Hauskaa päivän jatkoa! Kiitos,
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A. A.
2 Aug 2022
Verified reviewQuick delivery. Kept updated. Product as described.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
31 Jul 2022
Verified reviewVery good product, prices and services!
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
31 Jul 2022
Verified reviewNo problems with ordering and delivery.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
25 Jul 2022
Verified reviewBrilliant service, quality items. Received in good time and am more than happy with my purchase.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
23 Jul 2022
Verified reviewFrom order to receipt of goods everything worked well. Good prices for quality walking shoes. Very pleased with the service.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
22 Jul 2022
Verified reviewPrima site. Vlotte levering. Goede communicatie.
Reply from Trekkinn.com
Dear Sandra, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Trekkinn.com
Dear Helen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Jul 2022
Verified reviewthe Shorts is bigger than classical size.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
22 Jul 2022
Verified reviewExcellent service and great price - my go to retailer & recommended
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
22 Jul 2022
Verified reviewThe walking shoes are great in every way and delivery was on time . The initial postage is expensive because of where they are delivered from and takes a little longer for the same reason.
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A. A.
22 Jul 2022
Verified reviewNothing to do with trekinn but the lens didnt fit my oakley frame. Which is really dissapointing and a total waste of money.
Reply from Trekkinn.com
Dear Michael, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and opened a return manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies. Kind regards
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A. A.
22 Jul 2022
Verified reviewGood prices but very high delivery charges. You would think that high delivery charges would mean quick delivery, it doesn't so hope your not in a hurry. Would look elsewhere before using again.
Reply from Trekkinn.com
Dear David, Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Jul 2022
Verified reviewPerfect, fast delivery
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
5 Jul 2022
Verified reviewFive stars.
Reply from Trekkinn.com
Dear Customer, Thank you for taking time to share your experience with us. Have a nice day. Thanks,
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A. A.
30 Jun 2022
Verified reviewDelivered in good time and was trackable. Product was exactly as described.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
30 Jun 2022
Verified reviewVery fast and very good items
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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A. A.
28 Jun 2022
Verified reviewI love the colour 👌🏼.
Reply from Trekkinn.com
Dear Customer, Thank you for taking the time to share such positive comments about your experience with us. Have a nice day! Thanks,
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