Customer reviews Richmond

• 5 / 5

  

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  Very satisfied, always love Sushishop's fresh sushis.

  Review of 19/01/2022, following an experience of 07/01/2022 by SAMANTHA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent!

  Review of 19/01/2022, following an experience of 09/01/2022 by COLIN W. *

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• 3 / 5

  

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  Very nice, a boxed slightly crushed so a few sushi not looking their best but good

  Review of 19/01/2022, following an experience of 08/01/2022 by PETE J. *

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• 5 / 5

  

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  Quick delivery and lovely sushi

  Review of 19/01/2022, following an experience of 08/01/2022 by RILEY C. *

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• 4 / 5

  

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  Everything was very fresh

  Review of 19/01/2022, following an experience of 29/12/2021 by JESSICA M. *

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• 5 / 5

  

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  Very much, I am a loyal Sushi Shop customer, where I find great product and value for money

  Review of 04/01/2022, following an experience of 02/01/2022 by LIZZIE E. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Chicken Sando soggy and old. Spicy tuna not spicy and tasteless. Style over substance

  Review of 31/12/2021, following an experience of 17/12/2021 by ARTHUR W. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Dissatisfied. They didn't put the 2 Miso soups I've ordered and I never got a refund even if I asked or a voucher.

  Review of 31/12/2021, following an experience of 14/12/2021 by AIDEN B. *

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• 5 / 5

  

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  Amazing and a very happy son with his delicious lunch.

  Review of 24/12/2021, following an experience of 13/12/2021 by STEFAN B. *

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• 5 / 5

  

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  Sushishop is the best sushi maker in Richmond

  Review of 24/12/2021, following an experience of 11/12/2021 by KEN R. *

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• 5 / 5

  

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  Extremely happy with this sushi!

  Review of 26/11/2021, following an experience of 23/11/2021 by FAYE C. *

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• 5 / 5

  

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  all good, as expected

  Review of 25/11/2021, following an experience of 23/11/2021 by LEO E. *

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• 4 / 5

  

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  Not made and presented properly for this price

  Review of 20/11/2021, following an experience of 16/11/2021 by CRAIG L. *

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• 5 / 5

  

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  Tasty and impeccably packaged food. Everything was delicious. The ikura roll/nigiri and hamachi sashimi were very fresh and of the highest quality. We will definitely order again!

  Review of 20/11/2021, following an experience of 06/11/2021 by LUCY R. *

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• 5 / 5

  

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  Very good products. Always a pleasure

  Review of 02/11/2021, following an experience of 31/10/2021 by JOANNE M. *

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• 5 / 5

  

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  I like the taste but I think it is overpriced

  Review of 28/10/2021, following an experience of 26/10/2021 by SABRINA G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It was ready when I arrived, the person serving was really friendly and then the food was great.

  Review of 22/10/2021, following an experience of 20/10/2021 by TONY W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Sorry, we are regulars and usually love your dishes but were very disappointed with the new range. I had the duck which was bland and the sardine which was also bland and contained bones. My wife found the Colour Fresh was overpowered by the sauce. We will not be ordering them again and will stick to your main menu. Corinne is a vegetarian and really misses the Indenne dish which was her favourite.

  Review of 20/10/2021, following an experience of 16/10/2021 by LAUREN D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Best sushi in London

  Review of 20/10/2021, following an experience of 15/10/2021 by SARAH H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The tastes and quality overcame my expectations, and I am a SushiShop regular.

  Review of 20/10/2021, following an experience of 15/10/2021 by CHARLOTTE W. *

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• 5 / 5

  

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  My go to Wednesday lunch.

  Review of 20/10/2021, following an experience of 13/10/2021 by JOE E. *

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• 5 / 5

  

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  I brilliant first experience. We will be back.

  Review of 20/10/2021, following an experience of 13/10/2021 by CHRISTOPHER H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  11ggggg

  Review of 20/10/2021, following an experience of 06/10/2021 by PETER M. *

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• 5 / 5

  

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  The only thing is that beef cheese yakitoki was cold.

  Review of 20/10/2021, following an experience of 08/10/2021 by VICTORIA H. *

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• 4 / 5

  

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  Beef tataki - dressing was good. Beef was so chewy it was virtually impossible to swallow :( left a mini heap of chewed beef behind. Ew.

  Review of 20/10/2021, following an experience of 07/10/2021 by ANTHONY M. *

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• 3 / 5

  

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  There was a mistake in my order. Then I waited in the shop more then 30 min to get what I actually ordered.

  Review of 26/09/2021, following an experience of 24/09/2021 by MATTHEW E. *

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• 1 / 5

  

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  I failed to order. Online store is broken, please fix.

  Review of 24/09/2021, following an experience of 08/09/2021 by ELLIOT C. *

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• 5 / 5

  

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  Very satisfied

  Review of 24/09/2021, following an experience of 08/09/2021 by PAUL C. *

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• 5 / 5

  

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  General ease and waiting time.

  Review of 29/07/2021, following an experience of 27/07/2021 by SEBASTIAN Y. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service as usual

  Review of 24/06/2021, following an experience of 22/06/2021 by GRACE W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I am a regular customer of Sushi Shop. I have always enjoyed the quality of the food and the service. This time, one item was missing from my order. I called the shop and got a very cold response along the lines of "credit to your account or send your missing item later today". I was very disappointed. I understand people are busy but that is not a way to deal with regular clients. I will not return to Sushi Shop.

  Review of 24/05/2021, following an experience of 21/05/2021 by ARTHUR J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  it was really good!

  Review of 19/05/2021, following an experience of 17/05/2021 by CAITLIN K. *

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• 5 / 5

  

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  Great as usual - fresh and delivered really quickly.

  Review of 13/05/2021, following an experience of 11/05/2021 by DOMINIC L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent!

  Review of 11/05/2021, following an experience of 09/05/2021 by LILLY B. *

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• 5 / 5

  

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  Excellent! Good food as always

  Review of 03/05/2021, following an experience of 29/04/2021 by CARLIE S. *

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• 5 / 5

  

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  Came on time and it tasted amazing!

  Review of 03/05/2021, following an experience of 29/04/2021 by FRANK G. *

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• 5 / 5

  

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  Very satisfied

  Review of 03/05/2021, following an experience of 27/04/2021 by ANTHONY H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Last time I got offered free soup or rice, but not this time. Also wasn't told there were no chopsticks in bag so had to go back. Business was slow, but nobody on counter on arrival, but two staff members in earnest conversation in window ignored me until I came back for chopsticks (which were behind them). Sushi very good, pricey but good selections.

  Review of 10/04/2021, following an experience of 08/04/2021 by THEO W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 04/04/2021, following an experience of 26/03/2021 by ROWENA R. *

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• 5 / 5

  

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  The dessert was amazing, mango for the win

  Review of 04/04/2021, following an experience of 24/03/2021 by PAULINE P. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Not really, the app was awful and took about an hour to order, I rang the store and they said they agreed. The food was super average but I hope to have a reason to try again.

  Review of 04/04/2021, following an experience of 21/03/2021 by AMELIA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very satisfied

  Review of 16/03/2021, following an experience of 14/03/2021 by HELENA L. *

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• 4 / 5

  

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  Tasted fine, but just lacked that expected sushi finesse.

  Review of 08/03/2021, following an experience of 06/03/2021 by GEORGE M. *

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• 5 / 5

  

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  perfect

  Review of 01/03/2021, following an experience of 27/01/2021 by OWEN T. *

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• 5 / 5

  

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  The sando sandwich is delicious! Will definitely buy again

  Review of 26/02/2021, following an experience of 25/02/2021 by ETHAN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent.

  Review of 25/02/2021, following an experience of 23/02/2021 by DAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All perfect

  Review of 12/02/2021, following an experience of 09/02/2021 by CONNOR H. *

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• 5 / 5

  

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  Wanted to have the cucumber rolls without cream cheese but that is apparently not possible otherwise fantastic quality

  Review of 12/02/2021, following an experience of 03/02/2021 by LISA W. *

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• 5 / 5

  

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  delivery time was quick, items tasted freshly made and packed neatly

  Review of 12/02/2021, following an experience of 25/01/2021 by BRUCE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  love the sushi from Sushi Shop. quality, service, delivery is top quality. highly recommend to everyone that wants to try a nice local place.

  Review of 12/02/2021, following an experience of 01/02/2021 by ISAAC B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Awesome, we are a specially liked the fact the order was delivered 25 min after payment

  Review of 12/02/2021, following an experience of 23/01/2021 by MILLIE H. *

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• 4 / 5

  

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  Satisfied. Our favourite sushi in Richmond, fresh with reasonable prices.

  Review of 18/01/2021, following an experience of 14/01/2021 by JONATHAN S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfectly satisfied

  Review of 18/01/2021, following an experience of 11/01/2021 by LEE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really good food, I just don't realise that you have spicy in the salmon aburi, Now next order I'll ask without pepper to be perfect. Now you have a regular customer. Love it.

  Review of 30/12/2020, following an experience of 15/12/2020 by JAMIE C. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Gunkan did not come as described. total let down and straight in the bin

  Review of 12/12/2020, following an experience of 10/12/2020 by CHARLIE M. *

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• 4 / 5

  

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  The food was great, Sushi shop is my 'go to' when I want sushi. However, this is where the positives stop. If the standard of food ever drops, I will probably stop going to Sushi shop. Ordering on the App or online is a nightmare. The App is amateur, it did not recognise my birthday reward code (online it didn't either) it did not save my credit card details and after the third time of trying to pay I had to go online to complete the order. I finally made the order and turned up to the the restaurant to collect and whilst I was very happy to have no waiting time and the order was ready. The cashier could have been much more welcoming, I can't imagine she sees too many people a day in the current circumstances so to welcome people in and thank them genuinely is so important. Instead I got a lethargic "what's your name" and it seemed an inconvenience that I had entered the restaurant.

  Review of 24/11/2020, following an experience of 22/11/2020 by LILY K. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Normally the product is great but this time the food was falling apart and was not fresh

  Review of 24/11/2020, following an experience of 22/11/2020 by CARLIE K. *

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• 5 / 5

  

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  very unique and interesting sushi that is prepared by sushishop, always pleasantly surprised by the seasonal creations. the only criticism for this time is that the sakura mochi tasted slightly artificial, the black sesami mochi was great, and the satay sushi (seasonal) absolutely stunning. delivery on time as usual, will definitely come back again

  Review of 20/11/2020, following an experience of 18/11/2020 by DOMINIC M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super fast delivery!

  Review of 20/11/2020, following an experience of 18/11/2020 by FRED P. *

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• 5 / 5

  

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  Love the Rock n Roll - always order it. Wish you had more Gyozas (Prawn) - although they are expensive for 3! More signature rolls please. Quality of the food is very good.

  Review of 18/10/2020, following an experience of 16/10/2020 by MARK E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  We are in love with the Happy Sushi Box. It has become our Wednesday ritual - from entering your beautiful shop, chatting with your wonderful people and eating your delicious sushi. Sushi Shop always delivers and we hope you will come up with something equally tantalizing when the happy sushi box promotion finishes.

  Review of 14/10/2020, following an experience of 07/10/2020 by LEO K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect

  Review of 14/10/2020, following an experience of 05/10/2020 by JOSHUA A. *

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• 5 / 5

  

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  good

  Review of 02/10/2020, following an experience of 29/09/2020 by RACHEL S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect!

  Review of 08/09/2020, following an experience of 25/08/2020 by SOFIA W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good

  Review of 08/09/2020, following an experience of 25/08/2020 by GRAHAM W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I no longer get it with avocado because the avocado is always too hard and not ripe

  Review of 27/08/2020, following an experience of 18/08/2020 by CLAIRE O. *

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• 4 / 5

  

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  Food was excellent - however delivery was 25 mins after the advised delivery time - and in the order notes we asked for no coriander on the passion salmon but it arrived with coriander in it. The rest of the food was really tasty though

  Review of 27/08/2020, following an experience of 11/08/2020 by GRACE P. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Satisfied

  Review of 02/08/2020, following an experience of 31/07/2020 by ELLIOT K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love Sushi shop - best ever

  Review of 02/07/2020, following an experience of 30/06/2020 by ALEXA W. *

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• 2 / 5

  

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  It was OK but the wait was long and the attitude in store disappointing

  Review of 01/07/2020, following an experience of 15/06/2020 by SAMANTHA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was great! I had a lovely meal. that's why i order at least once a week from sushi shop!

  Review of 01/07/2020, following an experience of 15/06/2020 by RACHEL J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery, easy ordering on website with order tracking, being able to see pictures of the sushi with ingredients list was really helpful. Sushi tasted fresh and the flavour was really nice and balanced. Love the Fire roll!

  Review of 10/06/2020, following an experience of 08/06/2020 by HARVEY K. *

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• 5 / 5

  

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  very good but would be good to get delivery updates

  Review of 28/05/2020, following an experience of 26/05/2020 by SEBASTIAN W. *

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• 5 / 5

  

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  In general, very satisfied, but the website is clunky. it needs some thought.

  Review of 20/05/2020, following an experience of 18/05/2020 by BRADLEY F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Website shows errors in french. Very difficult to order at times. For addresses that don't have a house number i had to put in a 0.. Overall not an easy platform to order food from. With every order there is less and less edamame and cabbage. Sushi great quality, keep it up.

  Review of 18/05/2020, following an experience of 08/05/2020 by ZACH P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super meal

  Review of 17/05/2020, following an experience of 05/05/2020 by ASHLEY M. *

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• 5 / 5

  

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  sushi was so tasty and light. rice well cooked

  Review of 13/05/2020, following an experience of 30/04/2020 by MATILDA L. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fnatastic as always. The website however does not recognise my account anymore.

  Review of 22/04/2020, following an experience of 13/04/2020 by ALEXANDRA C. *

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• 5 / 5

  

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  Thank you guys for still being open during these times! Be safe! And thank you to the really kind Spanish assistant who welcomed me and helped.

  Review of 22/04/2020, following an experience of 08/04/2020 by STEPHEN S. *

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Reviews displayed in chronological order