Customer reviews for mysushishop.co.uk

Customer reviews

• 5 / 5

  

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  Very satisfied. Delicious!

  Review of 13/07/2022, following an experience of 09/07/2022 by A A. *

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• 3 / 5

  

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  I don;t think we got the side salad and the delivery was 20 minutes later than the later time stated with no indication it was late, then no reply at the phone number. The food itself was v good.

  Review of 13/07/2022, following an experience of 11/07/2022 by A A. *

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• 5 / 5

  

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  Delicious

  Review of 13/07/2022, following an experience of 03/07/2022 by A A. *

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• 3 / 5

  

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  It was ok

  Review of 13/07/2022, following an experience of 26/06/2022 by A A. *

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• 5 / 5

  

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  Food was very good and fresh. The was staff very welcoming

  Review of 13/07/2022, following an experience of 29/06/2022 by A A. *

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• 3 / 5

  

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  The Philadelphia rolls were mostly rice: barely no salmon around and the small amount there was was super this, tiny amount of Philadelphia cheese, and the rolls looked like they had been thrown on the floor. This happens far too regularly and I always refrained to write a review but this is one time too many. The salmon aburi roll was very dry, did they run out of Philadelphia and fresh rice? And the Fresh maki is supposed to be with yellow tail and basil: there was no basil and they put tuna instead! The quality was unacceptable and I said this is far too regular with this shop. If you ran out of ingredients then don't accept orders instead of delivering clients your leftovers!

  Review of 13/07/2022, following an experience of 01/07/2022 by A A. *

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• 2 / 5

  

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  Not at all satisfied. The atmosphere inside the shop is not nice at all, as the paper menus are gone so everyone is standing around trying to understand the options on mobile phones. This is totally unnecessary and makes the experience of ordering very clinical and unpleasant. The food itself was watery, it was clear it had been prepared either in a hurry, or without much care, or both. I have been a customer of SS every since you first opened in London. Since then I have noticed the brand experience losing its touch and magic. Many customers were saying similar things when they were sitting at the tables outside. It seems you are prioritising style over substance. It is a great shame but I don't think i'll bother to visit your shops anymore.

  Review of 13/07/2022, following an experience of 27/06/2022 by A A. *

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• 5 / 5

  

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  very fresh sushi and excellent swift service.

  Review of 13/07/2022, following an experience of 02/07/2022 by A A. *

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• 3 / 5

  

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  It was good as always but I noticed this time that the spring rolls were not as filled as usual (less cucumber, cheese etc.) so it’s disappointing.

  Review of 13/07/2022, following an experience of 01/07/2022 by A A. *

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• 5 / 5

  

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  Ι couldn't order home delivery via my phone app (it said it didn't come to my address) but I when I tried it on my laptop it worked perfectly. They came on time, and the food was very tasty as usual

  Review of 04/07/2022, following an experience of 26/06/2022 by A A. *

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• 5 / 5

  

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  Sushishop went above and beyond for us! It was my daughter's birthday, they not only attached a birthday card into the bag, but sent us a delicious complimentary dessert! Great job guys

  Review of 04/07/2022, following an experience of 22/06/2022 by A A. *

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• 4 / 5

  

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  Food was great, delivery was much slower than estimated and the web said delivery had happened long before it had! The Sushi was fantastic though.

  Review of 04/07/2022, following an experience of 19/06/2022 by A A. *

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• 5 / 5

  

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  Rita at Hampstead is always realy helpful, professional and a pleasure to talk to.

  Review of 04/07/2022, following an experience of 22/06/2022 by A A. *

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• 4 / 5

  

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  Delicious!

  Review of 04/07/2022, following an experience of 21/06/2022 by A A. *

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• 4 / 5

  

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  Very satisfied

  Review of 04/07/2022, following an experience of 22/06/2022 by A A. *

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• 2 / 5

  

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  There’s an issue with avocado these day, it’s not edible. This is very upsetting when it’s such an important ingredients in your bowls and rolls. Please do something about it

  Review of 04/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  Delicious as always. Staff were very helpful and accommodating- sashimi was freshly made to order as there was none on the shelf.

  Review of 04/07/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Great staff, great food, what else ? 😉

  Review of 04/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  Thank

  Review of 20/06/2022, following an experience of 16/06/2022 by A A. *

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• 4 / 5

  

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  Unfortunately there were a few issues with our order. The miso soul had leaked into the bags they were placed In. The vegetable gyoza were actually chicken. And the spring rolls were just salmon and cucumber sushi. The food was all as good as it always is, but we were disappointed by the overall presentation.

  Review of 19/06/2022, following an experience of 17/06/2022 by A A. *

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• 4 / 5

  

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  very satisfied

  Review of 18/06/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 17/06/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  My wife is vegetarian and your "veggie box" is just perfect. Not just "token" but a creative, tastey and delicious vegetarian optionm. I took the teriyaki salmon poke bowl which as every was a real treat.

  Review of 14/06/2022, following an experience of 12/06/2022 by A A. *

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• 5 / 5

  

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  Excellent sushi quality and super-prompt delivery. The edamame beans are fresher than the ones offered in some of the most expensive London restaurants. The shop manager even phoned me to ask for my preferred substitute when one of the fresh fish options was unavailable. She was friendly and polite. Five stars all round.

  Review of 13/06/2022, following an experience of 11/06/2022 by A A. *

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• 5 / 5

  

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  Great quality!

  Review of 12/06/2022, following an experience of 10/06/2022 by A A. *

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• 5 / 5

  

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  Very satisfied but we ordered too much! We hadn't realised that rice was underneath the 2 chirashis. We shouldn't have ordered an extra rice.

  Review of 10/06/2022, following an experience of 08/06/2022 by A A. *

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• 5 / 5

  

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  Perfect taste! Amazing staff !

  Review of 10/06/2022, following an experience of 08/06/2022 by A A. *

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• 5 / 5

  

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  very happy

  Review of 06/06/2022, following an experience of 04/06/2022 by A A. *

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• 4 / 5

  

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  Some items in the box were not as good as usual and the edamame was defiantly old. Also tried ordering online but once again the payment system failed and I had to visit the shop.

  Review of 05/06/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 03/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  Satisfied

  Review of 03/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  Perfectly Cooked

  Review of 02/06/2022, following an experience of 31/05/2022 by A A. *

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• 5 / 5

  

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  Best sushi ever and friendly staff

  Review of 31/05/2022, following an experience of 27/05/2022 by A A. *

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• 5 / 5

  

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  Liked anchovy and sardine ABLT average - no distinctive taste, meh Peking - bit too sweet

  Review of 31/05/2022, following an experience of 27/05/2022 by A A. *

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• 3 / 5

  

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  Not as good as it used to be. The rolls were all different sizes, most of them small and not very well made. I had to wait awhile to get my order.

  Review of 31/05/2022, following an experience of 27/05/2022 by A A. *

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• 5 / 5

  

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  It was very good.

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Very happy with the order

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 4 / 5

  

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  Was good at all, but no one welcome me at the shop

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 4 / 5

  

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  Disappointed, rice was overcooked and sushi cutting was uneven

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Very tasty and filling!

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Extremely satisfied great quality

  Review of 31/05/2022, following an experience of 19/05/2022 by A A. *

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• 5 / 5

  

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  The lady in the store was very welcoming, she then helped my select the right product and and set clear expectations as to prep time. A lovely quick and friendly experience. Much better than normal.

  Review of 31/05/2022, following an experience of 21/05/2022 by A A. *

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• 5 / 5

  

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  Everything is great

  Review of 31/05/2022, following an experience of 22/05/2022 by A A. *

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• 5 / 5

  

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  Very satisfied the frinsh girl is friendly and professional with her job always smiling

  Review of 31/05/2022, following an experience of 23/05/2022 by A A. *

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• 5 / 5

  

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  The Spicy Tuna maki was outstanding as usual and the new Yellowtail Wasabi exceeded my expectations with well balanced flavours, a perfect Spring meal.

  Review of 31/05/2022, following an experience of 20/05/2022 by A A. *

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• 5 / 5

  

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  Absolutely happy

  Review of 31/05/2022, following an experience of 24/05/2022 by A A. *

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• 3 / 5

  

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  Cost a fortune nicely presented but at end of the day vastly expensive for next to nothing.

  Review of 31/05/2022, following an experience of 19/05/2022 by A A. *

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• 4 / 5

  

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  Very happy

  Review of 31/05/2022, following an experience of 15/05/2022 by A A. *

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• 4 / 5

  

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  The avocado was unbeatable on the bowl 🍲

  Review of 31/05/2022, following an experience of 19/05/2022 by A A. *

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• 3 / 5

  

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  I think the service staff never asked me about my loyalty point account. Also at the store all the sandos were gone, and also only large sizes of poke bowls. Wish the plastic covers / soya sauce pots and dipping post ares more environmentally friendly

  Review of 31/05/2022, following an experience of 15/05/2022 by A A. *

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• 4 / 5

  

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  All delicious but irritating to pay so much for the extra soy sauce etc

  Review of 31/05/2022, following an experience of 16/05/2022 by A A. *

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• 4 / 5

  

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  very

  Review of 31/05/2022, following an experience of 14/05/2022 by A A. *

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• 5 / 5

  

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  The order was very tasty and the service in the store was excellent

  Review of 16/05/2022, following an experience of 14/05/2022 by A A. *

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• 4 / 5

  

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  Love the sushi here, but the mochi defrost unevenly

  Review of 16/05/2022, following an experience of 14/05/2022 by A A. *

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• 5 / 5

  

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  Very good new Smiley Box.

  Review of 15/05/2022, following an experience of 13/05/2022 by A A. *

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• 5 / 5

  

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  Extremely satisfying

  Review of 15/05/2022, following an experience of 13/05/2022 by A A. *

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• 5 / 5

  

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  Great but the prawns are cut in half so it seems you’re cutting costs, the website could be improved by having live updates of the location of the driver and more fresh homemade desserts

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 5 / 5

  

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  Very tasty

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 5 / 5

  

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  Super satisfied although the payment process was a little tricky to navigate

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 5 / 5

  

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  ....

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 4 / 5

  

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  Your web site is amongst the worst I have ever used. It freezes when you adjust numbers of wasabi, ginger, chopsticks etc. It also gives error messages in French when it crashes at other times. You need to change the web site operator.

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  That’s my forever go to😇

  Review of 13/05/2022, following an experience of 07/05/2022 by A A. *

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• 5 / 5

  

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  Excellent, imaginative sushi, very neatly prepared. Delivery was prompt and efficient.

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  Amaizing food great customer service

  Review of 13/05/2022, following an experience of 09/05/2022 by A A. *

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• 4 / 5

  

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  Excellent quality. Surprised to have to pay for miso.

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  Perfect

  Review of 13/05/2022, following an experience of 05/05/2022 by A A. *

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• 5 / 5

  

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  Epic quality sushi and awesome people working there!

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 13/05/2022, following an experience of 05/05/2022 by A A. *

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• 4 / 5

  

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  The sushi was falling apart and no chopsticks were sent. I just feel that the Sushi Shop in Richmond has gone downhill lately

  Review of 13/05/2022, following an experience of 01/05/2022 by A A. *

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• 1 / 5

  

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  The sushi was horrible!! Everything was falling apart It wasn’t edible in any way.

  Review of 13/05/2022, following an experience of 27/04/2022 by A A. *

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• 2 / 5

  

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  The local store manager or guy was amazing. Thanks to him, I won’t go anymore to sushi shop.

  Review of 13/05/2022, following an experience of 27/04/2022 by A A. *

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• 4 / 5

  

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  Highly recommended.

  Review of 13/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  Very good

  Review of 13/05/2022, following an experience of 30/04/2022 by A A. *

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• 4 / 5

  

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  Very satisfied

  Review of 13/05/2022, following an experience of 04/05/2022 by A A. *

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• 4 / 5

  

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  We had an issue yesterday with the delivery first attempt, but the Sushi shop team went above and beyond, corrected the mistake and sent us some additional food, so basically reverted into a good experience

  Review of 02/05/2022, following an experience of 24/04/2022 by A A. *

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• 3 / 5

  

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  Wasn't happy at all, the salad was not good at all the Tempura dragon as well and the salmon lover was so so! I also found a piece of green string in the salad which was awful I was home if not I would have definable gone back to the shop to complain really disappointing experience

  Review of 02/05/2022, following an experience of 23/04/2022 by A A. *

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• 5 / 5

  

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  Staff was friendly and patient with kindly explaining the sushi shop membership. Avocado sushi were delicious. Will come again.

  Review of 02/05/2022, following an experience of 17/04/2022 by A A. *

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• 4 / 5

  

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  Best avocado salmon roll around. Rock and roll would be better without the crispy bits.

  Review of 02/05/2022, following an experience of 22/04/2022 by A A. *

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• 1 / 5

  

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  This was available to order online despite what a Sushi Shop representative told me was a “UK shortage of yellow tail and foie gras”. So now i don’t anything to eat and have to wait 5 days for refund. Please keep your website up to date.

  Review of 02/05/2022, following an experience of 16/04/2022 by A A. *

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• 5 / 5

  

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  Best vegetarian sushi I’ve had in a long time, will definitely be coming back

  Review of 02/05/2022, following an experience of 19/04/2022 by A A. *

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• 4 / 5

  

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  Didn’t taste as good as usual. Not sure why but it was rather bland

  Review of 23/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 23/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  Very fresh

  Review of 23/04/2022, following an experience of 08/04/2022 by A A. *

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• 3 / 5

  

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  Relatively satisfied

  Review of 23/04/2022, following an experience of 08/04/2022 by A A. *

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• 5 / 5

  

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  It was good

  Review of 23/04/2022, following an experience of 08/04/2022 by A A. *

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• 2 / 5

  

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  not really good enough ordering on line was given 1pm pick up waited 20 min for order to be completed this impacted on a meeting

  Review of 23/04/2022, following an experience of 07/04/2022 by A A. *

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• 5 / 5

  

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  Quick, and delicious

  Review of 23/04/2022, following an experience of 13/04/2022 by A A. *

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• 4 / 5

  

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  I’m a permanent customer and we’ve noticed that your quality is not how it used to be :(.

  Review of 23/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  I always choose my favourites as i know they are good, The prawn tempura roll is not quite a favourite

  Review of 23/04/2022, following an experience of 14/04/2022 by A A. *

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• 5 / 5

  

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  consistently good quality

  Review of 09/04/2022, following an experience of 07/04/2022 by A A. *

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• 5 / 5

  

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  Very satisfied. Great value for money

  Review of 07/04/2022, following an experience of 05/04/2022 by A A. *

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• 5 / 5

  

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  Great quality, right size for two and very good delivery

  Review of 05/04/2022, following an experience of 03/04/2022 by A A. *

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• 5 / 5

  

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  All great expect the Baltic sushi-mozz which was really not good for my taste!

  Review of 04/04/2022, following an experience of 02/04/2022 by A A. *

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• 5 / 5

  

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  .....

  Review of 04/04/2022, following an experience of 30/03/2022 by A A. *

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• 5 / 5

  

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  Beautiful service and the Staff Excellent I would recommend the food and the staff and the service

  Review of 04/04/2022, following an experience of 28/03/2022 by A A. *

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• 5 / 5

  

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  The sushis were great and it was a good value box

  Review of 04/04/2022, following an experience of 30/03/2022 by A A. *

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• 4 / 5

  

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  very good

  Review of 04/04/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  This order was just incredible. The rolls were plentiful and the ingredients super fresh. In fact it was so good that it restored my faith in Sushi Shop - in the past it has been a little inconsistent. Compliments to the chef

  Review of 04/04/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  10 out of 10 thank you very much. The sushi was delicious and the amount was just right for us. The Sunday offer is very good.

  Review of 04/04/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  Excellent sushi

  Review of 04/04/2022, following an experience of 20/03/2022 by A A. *

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