Customer reviews for mysushishop.co.uk

Customer reviews

• 5 / 5

  

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  Liked anchovy and sardine ABLT average - no distinctive taste, meh Peking - bit too sweet

  Review of 31/05/2022, following an experience of 27/05/2022 by JULIA H. *

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• 5 / 5

  

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  Best sushi ever and friendly staff

  Review of 31/05/2022, following an experience of 27/05/2022 by YVONNE W. *

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• 5 / 5

  

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  Very happy with the order

  Review of 31/05/2022, following an experience of 25/05/2022 by EDWARD S. *

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• 5 / 5

  

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  Extremely satisfied great quality

  Review of 31/05/2022, following an experience of 19/05/2022 by STACEY H. *

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• 4 / 5

  

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  Very happy

  Review of 31/05/2022, following an experience of 15/05/2022 by KEITH C. *

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• 3 / 5

  

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  Cost a fortune nicely presented but at end of the day vastly expensive for next to nothing.

  Review of 31/05/2022, following an experience of 19/05/2022 by ERIN M. *

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• 4 / 5

  

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  very

  Review of 31/05/2022, following an experience of 14/05/2022 by CAROLE C. *

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• 5 / 5

  

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  The order was very tasty and the service in the store was excellent

  Review of 16/05/2022, following an experience of 14/05/2022 by ADRIAN S. *

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• 5 / 5

  

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  Very good new Smiley Box.

  Review of 15/05/2022, following an experience of 13/05/2022 by EVIE S. *

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• 5 / 5

  

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  Super satisfied although the payment process was a little tricky to navigate

  Review of 14/05/2022, following an experience of 12/05/2022 by GRANT H. *

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• 5 / 5

  

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  Very tasty

  Review of 14/05/2022, following an experience of 12/05/2022 by HARVEY C. *

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• 5 / 5

  

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  Great but the prawns are cut in half so it seems you’re cutting costs, the website could be improved by having live updates of the location of the driver and more fresh homemade desserts

  Review of 14/05/2022, following an experience of 12/05/2022 by COLIN L. *

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• 5 / 5

  

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  That’s my forever go to😇

  Review of 13/05/2022, following an experience of 07/05/2022 by LAUREN S. *

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• 4 / 5

  

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  Your web site is amongst the worst I have ever used. It freezes when you adjust numbers of wasabi, ginger, chopsticks etc. It also gives error messages in French when it crashes at other times. You need to change the web site operator.

  Review of 13/05/2022, following an experience of 06/05/2022 by THOMAS R. *

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• 5 / 5

  

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  Very good

  Review of 13/05/2022, following an experience of 30/04/2022 by GRACE T. *

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• 4 / 5

  

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  Highly recommended.

  Review of 13/05/2022, following an experience of 02/05/2022 by TONY S. *

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• 2 / 5

  

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  The local store manager or guy was amazing. Thanks to him, I won’t go anymore to sushi shop.

  Review of 13/05/2022, following an experience of 27/04/2022 by JOHN H. *

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• 1 / 5

  

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  The sushi was horrible!! Everything was falling apart It wasn’t edible in any way.

  Review of 13/05/2022, following an experience of 27/04/2022 by SUZANNE C. *

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• 4 / 5

  

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  The sushi was falling apart and no chopsticks were sent. I just feel that the Sushi Shop in Richmond has gone downhill lately

  Review of 13/05/2022, following an experience of 01/05/2022 by MATTHEW W. *

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• 5 / 5

  

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  Staff was friendly and patient with kindly explaining the sushi shop membership. Avocado sushi were delicious. Will come again.

  Review of 02/05/2022, following an experience of 17/04/2022 by PAUL J. *

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• 5 / 5

  

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  It was good

  Review of 23/04/2022, following an experience of 08/04/2022 by SAMUEL C. *

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• 3 / 5

  

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  Relatively satisfied

  Review of 23/04/2022, following an experience of 08/04/2022 by ROWENA C. *

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• 5 / 5

  

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  Very fresh

  Review of 23/04/2022, following an experience of 08/04/2022 by STEVE M. *

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• 5 / 5

  

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  Very satisfied

  Review of 23/04/2022, following an experience of 09/04/2022 by ELLIOT M. *

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• 4 / 5

  

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  Didn’t taste as good as usual. Not sure why but it was rather bland

  Review of 23/04/2022, following an experience of 09/04/2022 by JASMINE B. *

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• 5 / 5

  

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  consistently good quality

  Review of 09/04/2022, following an experience of 07/04/2022 by SAMANTHA S. *

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• 5 / 5

  

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  All great expect the Baltic sushi-mozz which was really not good for my taste!

  Review of 04/04/2022, following an experience of 02/04/2022 by DENNIS E. *

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• 5 / 5

  

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  Beautiful service and the Staff Excellent I would recommend the food and the staff and the service

  Review of 04/04/2022, following an experience of 28/03/2022 by ELEANOR R. *

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• 5 / 5

  

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  Lovely

  Review of 31/03/2022, following an experience of 18/03/2022 by YASMINE K. *

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• 3 / 5

  

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  There were some large pieces of cabbage Usually they are cut thinly Miso was very salty

  Review of 17/03/2022, following an experience of 15/03/2022 by ZACH W. *

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• 3 / 5

  

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  The chefs sometimes do not put enough salmon around the sushi rolls, but just some scraps

  Review of 14/03/2022, following an experience of 12/03/2022 by DALE H. *

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• 5 / 5

  

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  Very satisfied!Those are my all time favourite.

  Review of 14/03/2022, following an experience of 10/03/2022 by EDWARD C. *

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• 5 / 5

  

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  Sushi Shop is a Tier 1 Sushi Shop, but the Happy Wednesday Sushi box was a little disappointing.

  Review of 14/03/2022, following an experience of 09/03/2022 by CAMERON E. *

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• 4 / 5

  

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  The sizes of the maki and rolls have been reduxed, the prices have gone up and the taste is the same- avocado issues every other time I eat. Too expensive for what it offers

  Review of 14/03/2022, following an experience of 09/03/2022 by ARCHIE J. *

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• 5 / 5

  

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  .really nice staff.

  Review of 14/03/2022, following an experience of 07/03/2022 by AMELIA A. *

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• 3 / 5

  

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  Food was nice. Order was over 30min late

  Review of 14/03/2022, following an experience of 12/03/2022 by AMELIA K. *

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• 5 / 5

  

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  Very

  Review of 14/03/2022, following an experience of 05/03/2022 by ALAN R. *

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• 4 / 5

  

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  Happy to order again

  Review of 14/03/2022, following an experience of 06/03/2022 by HARLEY H. *

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• 5 / 5

  

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  The order was great, but the app has a big problem, it has a lot of messages that are not in English, so it is very hard to know what you are doing

  Review of 14/03/2022, following an experience of 02/03/2022 by FRED K. *

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• 5 / 5

  

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  I noticed prices have increased materially.

  Review of 14/03/2022, following an experience of 03/03/2022 by POPPY C. *

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• 5 / 5

  

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  Very satisfied

  Review of 23/02/2022, following an experience of 15/02/2022 by PHILIP R. *

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• 5 / 5

  

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  Didn t like the soggy nori bits

  Review of 23/02/2022, following an experience of 19/02/2022 by ABIGAIL K. *

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• 5 / 5

  

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  The sushi shop is our 'go to', it is not the cheapest but the quality is outstanding. You really do get what you pay for!

  Review of 23/02/2022, following an experience of 14/02/2022 by ISLA R. *

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• 3 / 5

  

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  Many times items are missing on the delivery

  Review of 23/02/2022, following an experience of 11/02/2022 by LILLY C. *

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• 5 / 5

  

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  Highly satisfied.

  Review of 23/02/2022, following an experience of 09/02/2022 by CHARLOTTE A. *

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• 5 / 5

  

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  Fresh & Delicious and delivered very quickly.

  Review of 03/02/2022, following an experience of 01/02/2022 by STEPHANIE W. *

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• 5 / 5

  

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  excellent miso soup only 3/4 full.

  Review of 28/01/2022, following an experience of 26/01/2022 by JOEL P. *

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• 3 / 5

  

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  the Happy sushi box is not up to the standard of the rest of your offer. Also there was a girl at the till busy talking to her colleague, didn't ask me for my number and didn't apply the discount.

  Review of 28/01/2022, following an experience of 26/01/2022 by JIM M. *

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• 4 / 5

  

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  As ever, your rolls were delicious but on this delivery the miso soup was super watery and the seaweed salad had gone off and was inedible. On my previous orders these items have been great so not sure what went wrong tonight. Also, just a small exasperation - you never pay any attention at all to the ‘extras’ order! You’re happy to take money for extra soy and wasabi but never honour it - so disappointing when it doesn’t arrive and I get teriyaki thrown in. I always request no chopsticks yet every time they arrive. Just a small thing, a smidge annoying but hopefully really easy to recify!

  Review of 26/01/2022, following an experience of 22/01/2022 by REECE H. *

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• 5 / 5

  

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  We were very happy with the quality of the sushi. The box we ordered was excellent, super fresh and unique new flavours which we really enjoyed. Definitely will order again.

  Review of 04/01/2022, following an experience of 01/01/2022 by GRANT G. *

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• 4 / 5

  

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  Value for money very good. Preparation of the sashimi a bit sloppy

  Review of 24/12/2021, following an experience of 15/12/2021 by NOAH H. *

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• 5 / 5

  

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  Food is always fresh and appreciate free delivery and being able to buy e ouch for one person. You are my go to sushi place.

  Review of 24/12/2021, following an experience of 11/12/2021 by REBECCA K. *

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• 3 / 5

  

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  Hate your frustrating system it is always difficult to use which is why I rarely use it, you have lost lots of buisines from me because it is so cumbersome. food is always fantastic and everyone enjoys.

  Review of 03/12/2021, following an experience of 01/12/2021 by KARL R. *

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• 5 / 5

  

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  Lovely food as always

  Review of 20/11/2021, following an experience of 12/11/2021 by STEPHEN M. *

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• 5 / 5

  

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  Tasty and impeccably packaged food. Everything was delicious. The ikura roll/nigiri and hamachi sashimi were very fresh and of the highest quality. We will definitely order again!

  Review of 20/11/2021, following an experience of 06/11/2021 by LUCY R. *

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• 5 / 5

  

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  Very interesting new recipes. Love the idea of sharing boxes.

  Review of 01/11/2021, following an experience of 30/10/2021 by CAROLE H. *

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• 5 / 5

  

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  I like the taste but I think it is overpriced

  Review of 28/10/2021, following an experience of 26/10/2021 by SABRINA G. *

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• 5 / 5

  

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  Very friendly Team! Food is amazing 🤩

  Review of 23/10/2021, following an experience of 20/10/2021 by LOGAN M. *

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• 4 / 5

  

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  This is our child’s favourite one! Good quality & portion for 10 years old!

  Review of 21/10/2021, following an experience of 19/10/2021 by FREYA J. *

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• 5 / 5

  

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  The only thing is that beef cheese yakitoki was cold.

  Review of 20/10/2021, following an experience of 08/10/2021 by VICTORIA H. *

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• 5 / 5

  

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  Amazing! Always reliable and never disappoint! So glad to have a sushi shop near us!

  Review of 12/10/2021, following an experience of 28/09/2021 by ISABELLE C. *

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• 5 / 5

  

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  The food is amazing! The quality is very good every time

  Review of 20/08/2021, following an experience of 18/08/2021 by PHOEBE E. *

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• 4 / 5

  

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  ....

  Review of 11/06/2021, following an experience of 08/06/2021 by NICK C. *

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• 3 / 5

  

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  The food was very good. The grumpy, unfriendly, woman who served me wasn't particularly nice.

  Review of 10/06/2021, following an experience of 08/06/2021 by SIENNA W. *

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• 4 / 5

  

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  I am a regular customer of Sushi Shop. I have always enjoyed the quality of the food and the service. This time, one item was missing from my order. I called the shop and got a very cold response along the lines of "credit to your account or send your missing item later today". I was very disappointed. I understand people are busy but that is not a way to deal with regular clients. I will not return to Sushi Shop.

  Review of 24/05/2021, following an experience of 21/05/2021 by ARTHUR J. *

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• 4 / 5

  

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  Very satisfied - Sushi shop is my go to. The price is a bit too expensive unfortunately

  Review of 03/05/2021, following an experience of 18/04/2021 by HENRY P. *

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• 2 / 5

  

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  not very

  Review of 03/05/2021, following an experience of 17/04/2021 by ELSIE C. *

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• 5 / 5

  

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  I am a very big fan of sushi and I think the sushi shop offers wonderful variety and high-quality sushi. I could not recommend it enough. Will always order from them. The buying experience was wonderful and delivery time was anticipated by 30 min so I cannot complain.

  Review of 04/04/2021, following an experience of 26/03/2021 by SOPHIA W. *

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• 1 / 5

  

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  My order was never delivered. Very disappointing ...

  Review of 04/04/2021, following an experience of 19/03/2021 by JACKSON B. *

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• 5 / 5

  

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  very satisfied

  Review of 02/03/2021, following an experience of 28/02/2021 by CAROLINE L. *

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• 4 / 5

  

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  Very fresh & excellent take away.

  Review of 12/02/2021, following an experience of 06/02/2021 by SEBASTIAN D. *

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• 2 / 5

  

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  very disappointed our previous oder was much better

  Review of 12/02/2021, following an experience of 23/01/2021 by RYAN S. *

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• 4 / 5

  

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  Gunkan did not come as described. total let down and straight in the bin

  Review of 12/12/2020, following an experience of 10/12/2020 by CHARLIE M. *

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• 3 / 5

  

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  Normally the product is great but this time the food was falling apart and was not fresh

  Review of 24/11/2020, following an experience of 22/11/2020 by CARLIE K. *

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• 1 / 5

  

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  More than one hour to be delivered My soup was cold and half of it was overthrow in the plastic bag

  Review of 10/11/2020, following an experience of 25/10/2020 by PAULINE C. *

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• 4 / 5

  

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  Didn't like the new box

  Review of 21/10/2020, following an experience of 19/10/2020 by MARY M. *

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• 5 / 5

  

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  Love the Rock n Roll - always order it. Wish you had more Gyozas (Prawn) - although they are expensive for 3! More signature rolls please. Quality of the food is very good.

  Review of 18/10/2020, following an experience of 16/10/2020 by MARK E. *

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• 4 / 5

  

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  Fairly satisfied simply because I had placed order online and then had to call to inform the store to inform about what time my order will be collected; the person who answered the call at 10 Old Brompton Road took ever so long to find my order and I started panicking thinking oh no I just paid £40.00 and no sign of my order in store!!!!! Anyway, coming to my order feedback; we would prefer if you could provide more sachets of wasabi and soya sauce for a 42 pieces platter. Yesterday I ordered two of 42 pieces (Happy Sushi Box) and only two tiny wasabi sachets were packed with them. Come on we get the same amount with of condiments with the smallest orders.

  Review of 28/09/2020, following an experience of 23/09/2020 by JORDAN M. *

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• 4 / 5

  

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  pricey but very fresh fish. Basics are excellent making it hard for new creations to impress.

  Review of 21/09/2020, following an experience of 19/09/2020 by DEAN P. *

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• 4 / 5

  

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  I no longer get it with avocado because the avocado is always too hard and not ripe

  Review of 27/08/2020, following an experience of 18/08/2020 by CLAIRE O. *

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• 5 / 5

  

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  If you're looking for top quality sushi, this is the place to go. Take-away packing was good, and even survived my cycle ride home -- the order was made on time for pickup. Food is always delicious with Sushishop, made better by the discount code. The only qualm is the app is buggy and doesn't let me login. The web interface is better, but works only on desktops and not great on the phone mobile browser.

  Review of 28/07/2020, following an experience of 26/07/2020 by COURTNEY P. *

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• 4 / 5

  

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  Disappointing. I ordered for pick up at 9 pm and was given food prepared at 5 pm. It had been sitting in the fridge for 4 hours. I will not order here again. Sushi/maki should be freshly made. Very unsatisfactory.

  Review of 01/07/2020, following an experience of 27/06/2020 by ANDREW M. *

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• 2 / 5

  

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  It was OK but the wait was long and the attitude in store disappointing

  Review of 01/07/2020, following an experience of 15/06/2020 by SAMANTHA M. *

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• 5 / 5

  

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  They forgot 6 maki salmon but we called and they delivered the missing sushis 15min after so very satisfied!

  Review of 12/06/2020, following an experience of 05/06/2020 by DAMIEN S. *

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• 5 / 5

  

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  Everything excellent, as always.

  Review of 10/06/2020, following an experience of 08/06/2020 by ISLA R. *

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• 5 / 5

  

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  In general, very satisfied, but the website is clunky. it needs some thought.

  Review of 20/05/2020, following an experience of 18/05/2020 by BRADLEY F. *

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• 4 / 5

  

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  Amazing as always! I had few issue in the past by not receiving all the order but nothing too worried. I love Sushi shop and I know I can trust the brand for a nice sushi evening.

  Review of 17/05/2020, following an experience of 09/05/2020 by DARREN M. *

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• 2 / 5

  

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  My order was delivered 1h30 later than it was stated. The driver didn’t have my full address and blamed on me that I didn’t put it correctly while I put everything even the floor level! I would like to point your attention to that case and take actions! Thanks - btw the food was great as usual.

  Review of 17/05/2020, following an experience of 01/05/2020 by DARREN T. *

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