Customer reviews for mysushishop.co.uk

Customer reviews

• 5 / 5

  

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  Very satisfied

  Review of 18/07/2022, following an experience of 16/07/2022 by GRAHAM W. *

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• 3 / 5

  

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  I’m a regular customer and My Sushi shop is great. I’d been considering this box for a while. I didn’t like any of it at all. I also hadn’t ordered mocho for a while, used to come as a pit of fresh mocho. There were individually wrapped very poor quality mocho.

  Review of 17/07/2022, following an experience of 15/07/2022 by CAROLE C. *

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• 4 / 5

  

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  Nice food

  Review of 16/07/2022, following an experience of 14/07/2022 by HELEN R. *

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• 5 / 5

  

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  Really good fresh sushi

  Review of 13/07/2022, following an experience of 11/07/2022 by ELLIE E. *

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• 5 / 5

  

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  Excellent standard as always.

  Review of 13/07/2022, following an experience of 10/07/2022 by MATTHEW L. *

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• 5 / 5

  

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  I came in once, and been coming back every week since then. AMAZING!

  Review of 13/07/2022, following an experience of 06/07/2022 by WENDY C. *

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• 4 / 5

  

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  The order was incorrect (we ordered chicken gyozas and received veggie ones); the quality of the chicken yakitori was suboptimal (dark meat, probably thighs instead of breast); the spicy tuna was not spicy at all; the yellowtail sashimi and ikura nigiris were excellent

  Review of 13/07/2022, following an experience of 09/07/2022 by OLIVER R. *

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• 5 / 5

  

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  Very good

  Review of 13/07/2022, following an experience of 03/07/2022 by TINA R. *

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• 3 / 5

  

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  The Philadelphia rolls were mostly rice: barely no salmon around and the small amount there was was super this, tiny amount of Philadelphia cheese, and the rolls looked like they had been thrown on the floor. This happens far too regularly and I always refrained to write a review but this is one time too many. The salmon aburi roll was very dry, did they run out of Philadelphia and fresh rice? And the Fresh maki is supposed to be with yellow tail and basil: there was no basil and they put tuna instead! The quality was unacceptable and I said this is far too regular with this shop. If you ran out of ingredients then don't accept orders instead of delivering clients your leftovers!

  Review of 13/07/2022, following an experience of 01/07/2022 by DAMIEN G. *

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• 5 / 5

  

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  Food was very good and fresh. The was staff very welcoming

  Review of 13/07/2022, following an experience of 29/06/2022 by HARRY S. *

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• 3 / 5

  

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  It was ok

  Review of 13/07/2022, following an experience of 26/06/2022 by CHARLOTTE M. *

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• 4 / 5

  

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  Delicious!

  Review of 04/07/2022, following an experience of 21/06/2022 by MARIA A. *

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• 5 / 5

  

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  Rita at Hampstead is always realy helpful, professional and a pleasure to talk to.

  Review of 04/07/2022, following an experience of 22/06/2022 by LEXI T. *

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• 4 / 5

  

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  Food was great, delivery was much slower than estimated and the web said delivery had happened long before it had! The Sushi was fantastic though.

  Review of 04/07/2022, following an experience of 19/06/2022 by KIRSTY H. *

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• 5 / 5

  

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  Sushishop went above and beyond for us! It was my daughter's birthday, they not only attached a birthday card into the bag, but sent us a delicious complimentary dessert! Great job guys

  Review of 04/07/2022, following an experience of 22/06/2022 by TYLER K. *

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• 5 / 5

  

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  Ι couldn't order home delivery via my phone app (it said it didn't come to my address) but I when I tried it on my laptop it worked perfectly. They came on time, and the food was very tasty as usual

  Review of 04/07/2022, following an experience of 26/06/2022 by ADRIAN W. *

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• 5 / 5

  

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  Delicious as always. Staff were very helpful and accommodating- sashimi was freshly made to order as there was none on the shelf.

  Review of 04/07/2022, following an experience of 17/06/2022 by PETE M. *

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• 2 / 5

  

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  There’s an issue with avocado these day, it’s not edible. This is very upsetting when it’s such an important ingredients in your bowls and rolls. Please do something about it

  Review of 04/07/2022, following an experience of 18/06/2022 by SABRINA D. *

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• 4 / 5

  

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  very satisfied

  Review of 18/06/2022, following an experience of 15/06/2022 by ELLIOTT M. *

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• 5 / 5

  

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  Great quality!

  Review of 12/06/2022, following an experience of 10/06/2022 by IAN H. *

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• 5 / 5

  

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  Very satisfied but we ordered too much! We hadn't realised that rice was underneath the 2 chirashis. We shouldn't have ordered an extra rice.

  Review of 10/06/2022, following an experience of 08/06/2022 by LAYLA L. *

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• 5 / 5

  

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  very happy

  Review of 06/06/2022, following an experience of 04/06/2022 by JOE M. *

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• 5 / 5

  

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  Very satisfied

  Review of 03/06/2022, following an experience of 01/06/2022 by KARLIE R. *

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• 5 / 5

  

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  Perfectly Cooked

  Review of 02/06/2022, following an experience of 31/05/2022 by JOE W. *

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• 5 / 5

  

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  Very satisfied the frinsh girl is friendly and professional with her job always smiling

  Review of 31/05/2022, following an experience of 23/05/2022 by CARLIE M. *

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• 5 / 5

  

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  Everything is great

  Review of 31/05/2022, following an experience of 22/05/2022 by SOPHIA G. *

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• 5 / 5

  

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  The lady in the store was very welcoming, she then helped my select the right product and and set clear expectations as to prep time. A lovely quick and friendly experience. Much better than normal.

  Review of 31/05/2022, following an experience of 21/05/2022 by LOGAN G. *

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• 4 / 5

  

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  Love the sushi here, but the mochi defrost unevenly

  Review of 16/05/2022, following an experience of 14/05/2022 by BETHANY R. *

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• 5 / 5

  

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  Excellent, imaginative sushi, very neatly prepared. Delivery was prompt and efficient.

  Review of 13/05/2022, following an experience of 06/05/2022 by LAYLA T. *

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• 5 / 5

  

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  Quick, and delicious

  Review of 23/04/2022, following an experience of 13/04/2022 by DOMINIC E. *

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• 2 / 5

  

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  not really good enough ordering on line was given 1pm pick up waited 20 min for order to be completed this impacted on a meeting

  Review of 23/04/2022, following an experience of 07/04/2022 by KIRSTEN C. *

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• 5 / 5

  

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  Great quality, right size for two and very good delivery

  Review of 05/04/2022, following an experience of 03/04/2022 by JULIE W. *

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• 5 / 5

  

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  very satisfied

  Review of 31/03/2022, following an experience of 17/03/2022 by ARTHUR R. *

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• 5 / 5

  

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  Very satisfied

  Review of 14/03/2022, following an experience of 09/03/2022 by FAYE E. *

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• 4 / 5

  

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  The bowl had been made for quite a while when I collected it and all elements were soaked in sauce and stuck together when I opened my order. This meal is way better when freshly made.

  Review of 14/03/2022, following an experience of 05/03/2022 by SASHA J. *

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• 5 / 5

  

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  The entrance to your shop is not suitable for anyone with mobility issues, ie very steep ramp and difficult access from the steps. My husband nearly falls on every occasion!

  Review of 14/03/2022, following an experience of 06/03/2022 by LOLA S. *

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• 5 / 5

  

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  Lovely food and friendly staff!

  Review of 14/03/2022, following an experience of 01/03/2022 by ISOBEL B. *

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• 3 / 5

  

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  good but waited more than 30 min when they said 15...

  Review of 14/03/2022, following an experience of 02/03/2022 by CONNOR W. *

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• 4 / 5

  

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  The app looks great but it doesn't work well. At first I was not able to add the products to the basket. then I was not able to pay the order. after trying two credit cards, I called and ordered by phone. Same card worked for the phone order. I specifically asked for no chopsticks, and very few ginger and soy sauce. I received a full load of chopstick, ginger, wasabe, soy sauces. I had to recycle / throw all this away. total waste. Think about the environment. But your food is still great...

  Review of 14/03/2022, following an experience of 27/02/2022 by AIDEN M. *

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• 5 / 5

  

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  The best quality Sushi I've ever had. Order there all the time!

  Review of 26/02/2022, following an experience of 24/02/2022 by HARRISON S. *

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• 5 / 5

  

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  All very good

  Review of 25/02/2022, following an experience of 19/02/2022 by FREDDIE J. *

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• 5 / 5

  

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  Loved everything, specially the salmon aburi roll! Will be getting the bowl next time, hopefully with a decent amount of fish (ordered the bowl before and proportion of fish to rice was a little disappointing)

  Review of 23/02/2022, following an experience of 11/02/2022 by LUCAS C. *

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• 2 / 5

  

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  As always... Sushishop has really good quality sushi, but WHY on earth do you have to mess every orders all the time? I don't remember having placed an order in the past that had exactly what I wanted... you always either forget things or put the wrong items, which is extremely annoying. And obviously, the contact/request form on your website is pointless because you only care whenever we give you a bad review. Anyway, food is good, but the orders are always wrong... it doesn't harm to double check everything you know?

  Review of 23/02/2022, following an experience of 05/02/2022 by BENJAMIN H. *

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• 5 / 5

  

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  All very good, however quality of the special Wednesday box a bit down than few previous orders.

  Review of 01/02/2022, following an experience of 26/01/2022 by EMMA H. *

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• 4 / 5

  

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  It was not good. The food came warm as opposed to chilled, the quinoa in the tuna bowl was in solid lumps and the tuna seemed chewy. Very disappointed

  Review of 31/01/2022, following an experience of 29/01/2022 by SALLY W. *

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• 4 / 5

  

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  Overall good however no sauce pot was given to put sauce in for sushi

  Review of 27/01/2022, following an experience of 25/01/2022 by GARY B. *

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• 5 / 5

  

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  Everything was perfect as usual

  Review of 26/01/2022, following an experience of 03/12/2021 by MOLLY W. *

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• 5 / 5

  

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  Very satisfied it was delicious

  Review of 24/01/2022, following an experience of 22/01/2022 by ELLIOT W. *

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• 4 / 5

  

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  The food is always extraordinary just the staff that could I bit more polite, I’ve encounter very rude staff. (South Kensington Shop).

  Review of 22/01/2022, following an experience of 20/01/2022 by MATTHEW M. *

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• 5 / 5

  

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  Great Staff, fresh and delicious sushi with no waiting.

  Review of 19/01/2022, following an experience of 12/01/2022 by STEPHANIE M. *

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• 4 / 5

  

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  Everything was very fresh

  Review of 19/01/2022, following an experience of 29/12/2021 by JESSICA M. *

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• 5 / 5

  

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  Very satisfied, like that the store is open pretty late and has top quality food

  Review of 24/12/2021, following an experience of 13/12/2021 by CAMERON R. *

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• 4 / 5

  

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  The quality of the sushi has been going down. The size of the salmon nigiri is getting smaller each time, some of the edamame had nom beans in them, and the avocado was hard.

  Review of 24/12/2021, following an experience of 15/12/2021 by GRAHAM E. *

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• 5 / 5

  

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  Sushishop is the best sushi maker in Richmond

  Review of 24/12/2021, following an experience of 11/12/2021 by KEN R. *

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• 2 / 5

  

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  1hour late and rude when phoned to enquire where delivery had got to

  Review of 24/12/2021, following an experience of 08/12/2021 by SAMANTHA W. *

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• 5 / 5

  

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  Great it’s a super tasty bowl of healthy food

  Review of 02/12/2021, following an experience of 30/11/2021 by SARAH H. *

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• 5 / 5

  

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  Best chefs and best staff at the front of of house of sushi shop

  Review of 02/12/2021, following an experience of 30/11/2021 by CONNOR W. *

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• 5 / 5

  

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  Friendly and efficient staff

  Review of 26/11/2021, following an experience of 24/11/2021 by ISOBEL W. *

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• 5 / 5

  

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  Excellent mix & great value

  Review of 20/11/2021, following an experience of 07/11/2021 by AMANDA W. *

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• 5 / 5

  

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  Very good products. Always a pleasure

  Review of 02/11/2021, following an experience of 31/10/2021 by JOANNE M. *

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• 3 / 5

  

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  While the ingredients tasted fresh and looked unusual, I was very disappointed by the delivery service: the box was wet through due to miso being spilled (it was a free addition to the poke), and the poke itself had a broken lid.

  Review of 27/10/2021, following an experience of 19/10/2021 by THERESA M. *

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• 5 / 5

  

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  The classics are always consistent and tasty! The website on mobile experience was not great when amending the delivery address however... did appreciate the free birthday sushi box!

  Review of 25/10/2021, following an experience of 23/10/2021 by JOEL H. *

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• 5 / 5

  

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  It was ready when I arrived, the person serving was really friendly and then the food was great.

  Review of 22/10/2021, following an experience of 20/10/2021 by TONY W. *

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• 4 / 5

  

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  Sorry, we are regulars and usually love your dishes but were very disappointed with the new range. I had the duck which was bland and the sardine which was also bland and contained bones. My wife found the Colour Fresh was overpowered by the sauce. We will not be ordering them again and will stick to your main menu. Corinne is a vegetarian and really misses the Indenne dish which was her favourite.

  Review of 20/10/2021, following an experience of 16/10/2021 by LAUREN D. *

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• 5 / 5

  

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  I brilliant first experience. We will be back.

  Review of 20/10/2021, following an experience of 13/10/2021 by CHRISTOPHER H. *

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• 5 / 5

  

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  The BEST sushi in London. Period! Just amazing.

  Review of 24/09/2021, following an experience of 09/09/2021 by MEGAN M. *

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• 5 / 5

  

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  Extremely satisfied. They could include a little bit more soy sauce/teriyaki as 1 is surely not enough and a bit stingy. Apart from this, I am very happy.

  Review of 29/08/2021, following an experience of 13/08/2021 by PAUL P. *

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• 5 / 5

  

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  General ease and waiting time.

  Review of 29/07/2021, following an experience of 27/07/2021 by SEBASTIAN Y. *

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• 5 / 5

  

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  Everything was delicious, we will definitely order again!

  Review of 10/06/2021, following an experience of 08/06/2021 by SABRINA H. *

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• 5 / 5

  

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  Excellent!

  Review of 11/05/2021, following an experience of 09/05/2021 by LILLY B. *

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• 5 / 5

  

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  All good, nothing negative to write.

  Review of 03/05/2021, following an experience of 28/04/2021 by DEAN W. *

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• 4 / 5

  

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  Everything was good. The reception could be a bit more friendly but I presume they have lots going on.

  Review of 03/05/2021, following an experience of 28/04/2021 by ANTHONY W. *

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• 4 / 5

  

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  Average food, high price, forgot one soup in the order.

  Review of 11/04/2021, following an experience of 09/04/2021 by PATRICK D. *

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• 5 / 5

  

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  very satisfied

  Review of 16/03/2021, following an experience of 14/03/2021 by HELENA L. *

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• 5 / 5

  

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  i love your sushi!

  Review of 05/03/2021, following an experience of 03/03/2021 by MOLLY G. *

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• 3 / 5

  

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  We always ask for no ginger, no napkins and no chopstick and are always given all three. We paid extra for sauces and ended up not getting them. Delivery is also often quite slow. It is a shame as the sushis are amazing!

  Review of 01/03/2021, following an experience of 22/02/2021 by ZACHARY W. *

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• 5 / 5

  

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  perfect

  Review of 01/03/2021, following an experience of 27/01/2021 by OWEN T. *

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• 5 / 5

  

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  The sando sandwich is delicious! Will definitely buy again

  Review of 26/02/2021, following an experience of 25/02/2021 by ETHAN H. *

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• 5 / 5

  

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  Brilliant. Though personally didn't like the cream cheese

  Review of 23/11/2020, following an experience of 21/11/2020 by LEO D. *

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• 4 / 5

  

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  delay with delivery

  Review of 18/11/2020, following an experience of 02/11/2020 by LIZZIE W. *

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• 5 / 5

  

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  Very satisfied, however the application needs to be fixed to accept AMEX

  Review of 11/09/2020, following an experience of 09/09/2020 by DONNA R. *

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• 5 / 5

  

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  it was very delicious I will order again very soon!

  Review of 27/08/2020, following an experience of 21/08/2020 by JUSTINE D. *

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• 3 / 5

  

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  Satisfied

  Review of 02/08/2020, following an experience of 31/07/2020 by ELLIOT K. *

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• 4 / 5

  

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  To be honest, we love you guys but this order was actually super disappointing. All the sushi fell apart, several pieces were strung together where the fish wasn't cut and generally it just wasn't anywhere near the usual standard.

  Review of 25/07/2020, following an experience of 23/07/2020 by ANTHONY R. *

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• 2 / 5

  

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  The delivery was more than half an hour late. I left a message to the Customer Support and still haven't received any feedback. The rice used in the sushi had an odd taste, which didn't match my expectations.

  Review of 18/07/2020, following an experience of 03/07/2020 by ADRIAN C. *

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• 4 / 5

  

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  It was very busy in store with delivery drivers. Had to wait 30 mins for my order but not really a problem. I though wasabi would be included in the boxes but no... will remember that for next time and ask for it.

  Review of 01/07/2020, following an experience of 25/06/2020 by LEWIS W. *

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• 5 / 5

  

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  The sushi tastes so fresh and absolutely delicious! Been to many sushi places and no one has come close to matching Sushishop. Prices are pretty reasonable too

  Review of 01/07/2020, following an experience of 21/06/2020 by AMY M. *

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• 5 / 5

  

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  Order was prepared very quickly. Very friendly staff. Sushi Shop has great variety and the food is excellent

  Review of 12/06/2020, following an experience of 10/06/2020 by JOSHUA R. *

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• 5 / 5

  

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  very good but would be good to get delivery updates

  Review of 28/05/2020, following an experience of 26/05/2020 by SEBASTIAN W. *

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• 5 / 5

  

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  sushi was so tasty and light. rice well cooked

  Review of 13/05/2020, following an experience of 30/04/2020 by MATILDA L. *

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