Customer reviews for mysushishop.co.uk

Customer reviews

• 4 / 5

  

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  Delicious!

  Review of 04/07/2022, following an experience of 21/06/2022 by A A. *

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• 4 / 5

  

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  Very satisfied

  Review of 04/07/2022, following an experience of 22/06/2022 by A A. *

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• 2 / 5

  

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  There’s an issue with avocado these day, it’s not edible. This is very upsetting when it’s such an important ingredients in your bowls and rolls. Please do something about it

  Review of 04/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  Delicious as always. Staff were very helpful and accommodating- sashimi was freshly made to order as there was none on the shelf.

  Review of 04/07/2022, following an experience of 17/06/2022 by A A. *

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• 5 / 5

  

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  Great staff, great food, what else ? 😉

  Review of 04/07/2022, following an experience of 18/06/2022 by A A. *

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• 5 / 5

  

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  Thank

  Review of 20/06/2022, following an experience of 16/06/2022 by A A. *

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• 4 / 5

  

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  Unfortunately there were a few issues with our order. The miso soul had leaked into the bags they were placed In. The vegetable gyoza were actually chicken. And the spring rolls were just salmon and cucumber sushi. The food was all as good as it always is, but we were disappointed by the overall presentation.

  Review of 19/06/2022, following an experience of 17/06/2022 by A A. *

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• 4 / 5

  

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  very satisfied

  Review of 18/06/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 17/06/2022, following an experience of 15/06/2022 by A A. *

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• 5 / 5

  

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  My wife is vegetarian and your "veggie box" is just perfect. Not just "token" but a creative, tastey and delicious vegetarian optionm. I took the teriyaki salmon poke bowl which as every was a real treat.

  Review of 14/06/2022, following an experience of 12/06/2022 by A A. *

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• 5 / 5

  

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  Excellent sushi quality and super-prompt delivery. The edamame beans are fresher than the ones offered in some of the most expensive London restaurants. The shop manager even phoned me to ask for my preferred substitute when one of the fresh fish options was unavailable. She was friendly and polite. Five stars all round.

  Review of 13/06/2022, following an experience of 11/06/2022 by A A. *

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• 5 / 5

  

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  Great quality!

  Review of 12/06/2022, following an experience of 10/06/2022 by A A. *

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• 5 / 5

  

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  Very satisfied but we ordered too much! We hadn't realised that rice was underneath the 2 chirashis. We shouldn't have ordered an extra rice.

  Review of 10/06/2022, following an experience of 08/06/2022 by A A. *

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• 5 / 5

  

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  Perfect taste! Amazing staff !

  Review of 10/06/2022, following an experience of 08/06/2022 by A A. *

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• 5 / 5

  

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  very happy

  Review of 06/06/2022, following an experience of 04/06/2022 by A A. *

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• 4 / 5

  

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  Some items in the box were not as good as usual and the edamame was defiantly old. Also tried ordering online but once again the payment system failed and I had to visit the shop.

  Review of 05/06/2022, following an experience of 04/06/2022 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 03/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  Satisfied

  Review of 03/06/2022, following an experience of 01/06/2022 by A A. *

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• 5 / 5

  

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  Perfectly Cooked

  Review of 02/06/2022, following an experience of 31/05/2022 by A A. *

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• 5 / 5

  

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  Best sushi ever and friendly staff

  Review of 31/05/2022, following an experience of 27/05/2022 by A A. *

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• 5 / 5

  

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  Liked anchovy and sardine ABLT average - no distinctive taste, meh Peking - bit too sweet

  Review of 31/05/2022, following an experience of 27/05/2022 by A A. *

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• 3 / 5

  

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  Not as good as it used to be. The rolls were all different sizes, most of them small and not very well made. I had to wait awhile to get my order.

  Review of 31/05/2022, following an experience of 27/05/2022 by A A. *

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• 5 / 5

  

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  It was very good.

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Very happy with the order

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 4 / 5

  

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  Was good at all, but no one welcome me at the shop

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 4 / 5

  

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  Disappointed, rice was overcooked and sushi cutting was uneven

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Very tasty and filling!

  Review of 31/05/2022, following an experience of 25/05/2022 by A A. *

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• 5 / 5

  

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  Extremely satisfied great quality

  Review of 31/05/2022, following an experience of 19/05/2022 by A A. *

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• 5 / 5

  

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  The lady in the store was very welcoming, she then helped my select the right product and and set clear expectations as to prep time. A lovely quick and friendly experience. Much better than normal.

  Review of 31/05/2022, following an experience of 21/05/2022 by A A. *

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• 5 / 5

  

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  Everything is great

  Review of 31/05/2022, following an experience of 22/05/2022 by A A. *

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• 5 / 5

  

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  Very satisfied the frinsh girl is friendly and professional with her job always smiling

  Review of 31/05/2022, following an experience of 23/05/2022 by A A. *

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• 5 / 5

  

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  The Spicy Tuna maki was outstanding as usual and the new Yellowtail Wasabi exceeded my expectations with well balanced flavours, a perfect Spring meal.

  Review of 31/05/2022, following an experience of 20/05/2022 by A A. *

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• 5 / 5

  

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  Absolutely happy

  Review of 31/05/2022, following an experience of 24/05/2022 by A A. *

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• 3 / 5

  

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  Cost a fortune nicely presented but at end of the day vastly expensive for next to nothing.

  Review of 31/05/2022, following an experience of 19/05/2022 by A A. *

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• 4 / 5

  

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  Very happy

  Review of 31/05/2022, following an experience of 15/05/2022 by A A. *

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• 4 / 5

  

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  The avocado was unbeatable on the bowl 🍲

  Review of 31/05/2022, following an experience of 19/05/2022 by A A. *

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• 3 / 5

  

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  I think the service staff never asked me about my loyalty point account. Also at the store all the sandos were gone, and also only large sizes of poke bowls. Wish the plastic covers / soya sauce pots and dipping post ares more environmentally friendly

  Review of 31/05/2022, following an experience of 15/05/2022 by A A. *

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• 4 / 5

  

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  All delicious but irritating to pay so much for the extra soy sauce etc

  Review of 31/05/2022, following an experience of 16/05/2022 by A A. *

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• 4 / 5

  

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  very

  Review of 31/05/2022, following an experience of 14/05/2022 by A A. *

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• 5 / 5

  

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  The order was very tasty and the service in the store was excellent

  Review of 16/05/2022, following an experience of 14/05/2022 by A A. *

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• 4 / 5

  

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  Love the sushi here, but the mochi defrost unevenly

  Review of 16/05/2022, following an experience of 14/05/2022 by A A. *

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• 5 / 5

  

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  Very good new Smiley Box.

  Review of 15/05/2022, following an experience of 13/05/2022 by A A. *

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• 5 / 5

  

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  Extremely satisfying

  Review of 15/05/2022, following an experience of 13/05/2022 by A A. *

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• 5 / 5

  

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  Great but the prawns are cut in half so it seems you’re cutting costs, the website could be improved by having live updates of the location of the driver and more fresh homemade desserts

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 5 / 5

  

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  Very tasty

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 5 / 5

  

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  Super satisfied although the payment process was a little tricky to navigate

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 5 / 5

  

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  ....

  Review of 14/05/2022, following an experience of 12/05/2022 by A A. *

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• 4 / 5

  

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  Your web site is amongst the worst I have ever used. It freezes when you adjust numbers of wasabi, ginger, chopsticks etc. It also gives error messages in French when it crashes at other times. You need to change the web site operator.

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  That’s my forever go to😇

  Review of 13/05/2022, following an experience of 07/05/2022 by A A. *

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• 5 / 5

  

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  Excellent, imaginative sushi, very neatly prepared. Delivery was prompt and efficient.

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  Amaizing food great customer service

  Review of 13/05/2022, following an experience of 09/05/2022 by A A. *

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• 4 / 5

  

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  Excellent quality. Surprised to have to pay for miso.

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  Perfect

  Review of 13/05/2022, following an experience of 05/05/2022 by A A. *

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• 5 / 5

  

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  Epic quality sushi and awesome people working there!

  Review of 13/05/2022, following an experience of 06/05/2022 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 13/05/2022, following an experience of 05/05/2022 by A A. *

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• 4 / 5

  

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  The sushi was falling apart and no chopsticks were sent. I just feel that the Sushi Shop in Richmond has gone downhill lately

  Review of 13/05/2022, following an experience of 01/05/2022 by A A. *

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• 1 / 5

  

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  The sushi was horrible!! Everything was falling apart It wasn’t edible in any way.

  Review of 13/05/2022, following an experience of 27/04/2022 by A A. *

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• 2 / 5

  

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  The local store manager or guy was amazing. Thanks to him, I won’t go anymore to sushi shop.

  Review of 13/05/2022, following an experience of 27/04/2022 by A A. *

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• 4 / 5

  

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  Highly recommended.

  Review of 13/05/2022, following an experience of 02/05/2022 by A A. *

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• 5 / 5

  

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  Very good

  Review of 13/05/2022, following an experience of 30/04/2022 by A A. *

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• 4 / 5

  

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  Very satisfied

  Review of 13/05/2022, following an experience of 04/05/2022 by A A. *

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• 4 / 5

  

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  We had an issue yesterday with the delivery first attempt, but the Sushi shop team went above and beyond, corrected the mistake and sent us some additional food, so basically reverted into a good experience

  Review of 02/05/2022, following an experience of 24/04/2022 by A A. *

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• 3 / 5

  

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  Wasn't happy at all, the salad was not good at all the Tempura dragon as well and the salmon lover was so so! I also found a piece of green string in the salad which was awful I was home if not I would have definable gone back to the shop to complain really disappointing experience

  Review of 02/05/2022, following an experience of 23/04/2022 by A A. *

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• 5 / 5

  

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  Staff was friendly and patient with kindly explaining the sushi shop membership. Avocado sushi were delicious. Will come again.

  Review of 02/05/2022, following an experience of 17/04/2022 by A A. *

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• 4 / 5

  

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  Best avocado salmon roll around. Rock and roll would be better without the crispy bits.

  Review of 02/05/2022, following an experience of 22/04/2022 by A A. *

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• 1 / 5

  

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  This was available to order online despite what a Sushi Shop representative told me was a “UK shortage of yellow tail and foie gras”. So now i don’t anything to eat and have to wait 5 days for refund. Please keep your website up to date.

  Review of 02/05/2022, following an experience of 16/04/2022 by A A. *

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• 5 / 5

  

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  Best vegetarian sushi I’ve had in a long time, will definitely be coming back

  Review of 02/05/2022, following an experience of 19/04/2022 by A A. *

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• 4 / 5

  

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  Didn’t taste as good as usual. Not sure why but it was rather bland

  Review of 23/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  Very satisfied

  Review of 23/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  Very fresh

  Review of 23/04/2022, following an experience of 08/04/2022 by A A. *

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• 3 / 5

  

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  Relatively satisfied

  Review of 23/04/2022, following an experience of 08/04/2022 by A A. *

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• 5 / 5

  

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  It was good

  Review of 23/04/2022, following an experience of 08/04/2022 by A A. *

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• 2 / 5

  

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  not really good enough ordering on line was given 1pm pick up waited 20 min for order to be completed this impacted on a meeting

  Review of 23/04/2022, following an experience of 07/04/2022 by A A. *

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• 5 / 5

  

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  Quick, and delicious

  Review of 23/04/2022, following an experience of 13/04/2022 by A A. *

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• 4 / 5

  

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  I’m a permanent customer and we’ve noticed that your quality is not how it used to be :(.

  Review of 23/04/2022, following an experience of 09/04/2022 by A A. *

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• 5 / 5

  

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  I always choose my favourites as i know they are good, The prawn tempura roll is not quite a favourite

  Review of 23/04/2022, following an experience of 14/04/2022 by A A. *

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• 5 / 5

  

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  consistently good quality

  Review of 09/04/2022, following an experience of 07/04/2022 by A A. *

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• 5 / 5

  

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  Very satisfied. Great value for money

  Review of 07/04/2022, following an experience of 05/04/2022 by A A. *

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• 5 / 5

  

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  Great quality, right size for two and very good delivery

  Review of 05/04/2022, following an experience of 03/04/2022 by A A. *

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• 5 / 5

  

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  All great expect the Baltic sushi-mozz which was really not good for my taste!

  Review of 04/04/2022, following an experience of 02/04/2022 by A A. *

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• 5 / 5

  

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  .....

  Review of 04/04/2022, following an experience of 30/03/2022 by A A. *

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• 5 / 5

  

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  Beautiful service and the Staff Excellent I would recommend the food and the staff and the service

  Review of 04/04/2022, following an experience of 28/03/2022 by A A. *

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• 5 / 5

  

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  The sushis were great and it was a good value box

  Review of 04/04/2022, following an experience of 30/03/2022 by A A. *

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• 4 / 5

  

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  very good

  Review of 04/04/2022, following an experience of 23/03/2022 by A A. *

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• 5 / 5

  

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  This order was just incredible. The rolls were plentiful and the ingredients super fresh. In fact it was so good that it restored my faith in Sushi Shop - in the past it has been a little inconsistent. Compliments to the chef

  Review of 04/04/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  10 out of 10 thank you very much. The sushi was delicious and the amount was just right for us. The Sunday offer is very good.

  Review of 04/04/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  Excellent sushi

  Review of 04/04/2022, following an experience of 20/03/2022 by A A. *

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• 5 / 5

  

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  Amazing food and great service!

  Review of 04/04/2022, following an experience of 21/03/2022 by A A. *

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• 4 / 5

  

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  Salmon excellent but rice clumpy!

  Review of 04/04/2022, following an experience of 24/03/2022 by A A. *

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• 5 / 5

  

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  I am happy with your menu, taste and service

  Review of 04/04/2022, following an experience of 19/03/2022 by A A. *

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• 2 / 5

  

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  The Marylebone store is shabby, dirty and smells bad. No amount of chic packaging is going to make up for that. I had a long wait for my sushi to be ready, despite ordering in advance, and some of the items where not available. Really poor customer service.

  Review of 04/04/2022, following an experience of 19/03/2022 by A A. *

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• 5 / 5

  

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  Lovely

  Review of 31/03/2022, following an experience of 18/03/2022 by A A. *

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• 5 / 5

  

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  very satisfied

  Review of 31/03/2022, following an experience of 17/03/2022 by A A. *

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• 5 / 5

  

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  I'm very satisfied with your products and your service overall, which is why I go to your restaurant usually once or twice a week and why I recommend it to all my friends and patients who come to my clinic. Having said that, I'd just like to say that the Marinated chirashi has been quite low on rice for the past few weeks which is a shame. If you could please look into that, I'd very much appreciate it. Thanks guys and keep up the good work!

  Review of 31/03/2022, following an experience of 15/03/2022 by A A. *

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• 3 / 5

  

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  There were some large pieces of cabbage Usually they are cut thinly Miso was very salty

  Review of 17/03/2022, following an experience of 15/03/2022 by A A. *

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• 4 / 5

  

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  Product ok, delivery time 20 mins over max time shown at order

  Review of 15/03/2022, following an experience of 13/03/2022 by A A. *

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• 3 / 5

  

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  Food was nice. Order was over 30min late

  Review of 14/03/2022, following an experience of 12/03/2022 by A A. *

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• 5 / 5

  

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  .really nice staff.

  Review of 14/03/2022, following an experience of 07/03/2022 by A A. *

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• 4 / 5

  

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  The sizes of the maki and rolls have been reduxed, the prices have gone up and the taste is the same- avocado issues every other time I eat. Too expensive for what it offers

  Review of 14/03/2022, following an experience of 09/03/2022 by A A. *

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• 5 / 5

  

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  Sushi Shop is a Tier 1 Sushi Shop, but the Happy Wednesday Sushi box was a little disappointing.

  Review of 14/03/2022, following an experience of 09/03/2022 by A A. *

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