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Review Summary
Great quality food and friendly staff contribute to a welcoming atmosphere. Fresh sushi and efficient service keep customers coming back.
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A. A.
11 Aug 2023
Verified reviewDelicious and great value!
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A. A.
11 Aug 2023
Verified reviewI ordered two happy sushi box late in the evening around 9 pm and I was extremely disappointed. The food was not fresh at all. I had a feeling that they gave us the leftover from the day. I really love Sushi shop and never had such experience previously however I am not satisfied with my order. It was waste of money.
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A. A.
11 Aug 2023
Verified reviewI tried order on website , wrong price on summer sushi box and online order will not go through for dine reason , therefore I arrived at shop spent lengthy time on figure out why , you have to work on your website !!! Otherwise will lose a lot of order
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A. A.
11 Aug 2023
Verified reviewEverything was fine 👍
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A. A.
11 Aug 2023
Verified reviewYou had run out of egg for the Ramen and you had no Chicken Yakatori
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A. A.
11 Aug 2023
Verified reviewI was very happy with the quality of food, as usual. I think Sushi Shop's boxes are the best in London. They somehow manage to have unorthodox tastes together, like fuagra, spicy pepper, cabbage leaves, etc. What I really hated about my experience is that their website is so archaic, so counterintuitive. I managed to place my order after two failed attempts. I can't imagine how much revenue these guys are losing because of that.
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A. A.
11 Aug 2023
Verified reviewAlways freshly made.
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A. A.
6 Aug 2023
Verified reviewFirstly, I didn't get an "avocado salmon cheese", you got it wrong and gave me an avocado maki. I've asked for a refund; will I ever get it? Doubt it as your client service doesn’t exist. I am quite fed up with getting the wrong product regularly; mistakes happen but with this shop, they happen far too often. Secondly, the Philadelphia cheese was appalling, barely any salmon, it was so thin at some places it wasn’t even covering the rice. The rice was dry, there was barely any cheese either, the whole thing was bland, this was just inedible. I’ve been client for years and I’ve been aware of your shortcoming but was coming back because of some original creations. But the quality has been decreasing to the point that I will stop ordering with you. Although you try and offer innovative sushi, you don’t know how to make them and use subpar ingredients, and they just taste awful now. The quality is simply too low and it doesn’t taste good anymore; I’m afraid you rank even below below Itsu and similar chains, serving tasteless plastic sushi. Such a shame.
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A. A.
6 Aug 2023
Verified reviewSuper tasty, great deal and service. Thank you
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A. A.
6 Aug 2023
Verified reviewVery satisfied. Good, fresh, quality sushi.
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A. A.
6 Aug 2023
Verified reviewNot much
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A. A.
23 Jul 2023
Verified reviewGreat. Brilliant staff
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A. A.
22 Jul 2023
Verified reviewOur order arrived promptly but the sweet cabbage and edamame were missing from both boxes. This is not up to Sushi Shop standards.
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A. A.
22 Jul 2023
Verified reviewThey even offered tattoos to my daughter while we were waiting for our take away
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A. A.
22 Jul 2023
Verified reviewThe quality and flavour of this sushi was amazing. I enjoyed the creativeness of the flavour combinations. The service was great welcomed promptly and my order was just finishing being prepared even though I was early for my click and collect time. The process to sign up for the loyalty programme was very easy to do before completing my first order. I hope the quality of the sushi and service I received at the Marylebone store is just as good at other stores.
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A. A.
22 Jul 2023
Verified reviewVery
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A. A.
22 Jul 2023
Verified reviewEverything was very fresg
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A. A.
22 Jul 2023
Verified reviewReally pleased with order as always!
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A. A.
22 Jul 2023
Verified reviewI asked for less rice but the order came as normal amount of rice....
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A. A.
22 Jul 2023
Verified reviewHighly satisfied
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