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Review Summary
The service is consistently praised for being friendly and efficient, with high-quality equipment and professional advice. Customers appreciate the accommodating staff and excellent range of options available.
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A. A.
9 Apr 2024
Verified reviewWhat a brilliant way to pre-book one’s equipment. Easy website AND IT WORKED! Upon arrival in Wengen it could not have been easier or more friendly. It almost became a habit to ask their ski run for the days advice. Could not have been a nicer experience. Thank you.
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A. A.
9 Apr 2024
Verified reviewGrest service. Easy pickup
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A. A.
9 Apr 2024
Verified reviewSophie and her team were excellent.
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A. A.
9 Apr 2024
Verified reviewPrompt service from a helpful and knowledgeable team. Quality of equipment was great and nothing was too much trouble. Highly recommended.
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A. A.
9 Apr 2024
Verified reviewThe employees were very helpful and very compassionate when I was having a nightmarish morning. I greatly appreciate their assistance and suggest that they get a raise.
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A. A.
9 Apr 2024
Verified reviewGreat staff, great service, recommend.
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A. A.
9 Apr 2024
Verified reviewGreat service and value for money. Skis and boots were excellent.
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A. A.
9 Apr 2024
Verified reviewFantastic service efficient affordable and great products. Staff are all friendly and knowledgeable- thanks all see you next time
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A. A.
9 Apr 2024
Verified reviewVery easy experience, I would rent from them again.
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A. A.
9 Apr 2024
Verified reviewVery helpful and have options of skis which I could have. Bindings were a bit loose but this is typical of ski rental
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A. A.
9 Apr 2024
Verified reviewThe staff were all friendly and helpful. The price was good and the equipment was perfect!
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A. A.
9 Apr 2024
Verified reviewLovely staff
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A. A.
9 Apr 2024
Verified reviewVery helpful and friendly staff
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A. A.
9 Apr 2024
Verified reviewKit was all available at the correct time
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A. A.
9 Apr 2024
Verified reviewGreat customer service. We had a couple of issues with the condition of the gear and availability, but the team rectified them brilliantly. Also good value for money.
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A. A.
9 Apr 2024
Verified reviewExcellent and easy
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A. A.
9 Apr 2024
Verified reviewvery smooth and profesional sevice
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A. A.
9 Apr 2024
Verified reviewHeel binding on one of the Skis was broken, causing it to slowly slide back by itself while skiing. Ski came off on the Arolles black run so I had to slide part of the icy run on my body causing me bruising which made sitting and skiing uncomfortable for the rest of the trip. Lucky, considering how much worse my injuries could have been. Person issuing the equipment seemed dazed/confused the entire time. And this is perhaps why the broken binding wasn't noticed. Would have had to walk 1km uphill in Ski boots had i not known how to adjust a heel binding myself. Store representative confirmed that the heel binding was broken, justifying it saying it was "very rare". Clearly not stringent enough testing of equipment before issuance! Store representative then gave me an email to contact regarding a refund, but when I emailed this address I received a automatic reply saying I required an "exceptional refund form" from the store. This clearly should have been told to me in the store, alone with the form.
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A. A.
9 Apr 2024
Verified reviewExcellent service.
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A. A.
9 Apr 2024
Verified reviewWe were lucky that the store was quiet and we had a helpful member of staff who got the four of us sorted in no time. A very good experience and one we'll be happy to repeat.
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