skimium.co.uk

Customer reviews for skimium.co.uk

4.8 / 5 1

Calculated from 791 reviews obtained over the last 12 months

1202 reviews since 03/02/2023

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Information skimium.co.uk

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  • Company

    SKI BREAK

  • Description

    SKIMIUM, partner of DECATHLON: online hire of skiing equipment ➤ Up to 50% discount all year round.

  • Address

    1160, avenue Joseph Thoret 74190 Passy Mont Blanc

  • Website

    https://www.skimium.co.uk/

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    Fantastic service!

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  • 4 / 5 1
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    The equipment was a little tired but perfectly adequate

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  • 5 / 5 1
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    Everything went smoothly as always, many thanks

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  • 5 / 5 1
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    Brilliant. No drama. Collected and fitted skis quickly. Return was even more simple. We really liked our skis. One of the best ever

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  • 5 / 5 1
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    Everything was perfect. The stuff, the equipment and the service in store. Next time Skimium will be my first option.

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  • 5 / 5 1
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    Friendly efficient service and went out of way to ensure the correct equipment issued. It was near closing time when we arrived but didn’t rush us.

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  • 5 / 5 1
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    The staff were very freindly AND HELPFUL.

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  • 2 / 5 1
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    Poor, I had to help our whole group with boots. The rental person didn’t care at all

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Excellent service, and excellent skis. Ordered the premium skis and (unlike some stores) received excellent skis.

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  • 5 / 5 1
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    No, all good

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  • 5 / 5 1
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    Very helpful and great service.

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  • 5 / 5 1
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    Excellent service thank you! Had to change my boots after a day on the slopes but I was welcomed back without any hassle. We always use Skimium because of their reliability. Well done!

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  • 3 / 5 1
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    I ordered a premium snowboard but they clearly only had one type so I may as well have hired a beginner one and saved some money. The condition of the board was poor, I took it back and asked to have it sharpened but the following day the edges were still very blunt.

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  • 5 / 5 1
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    Good organised service, got our equipment promptly, I booked for 3 people, the equipment was cost effective for the week.

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  • 5 / 5 1
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    Shop assistant chose a great pair of skis for me, good for piste and powder.

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  • 5 / 5 1
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    Easy to reserve, pick up and drop off. Good quality equipment.

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  • 5 / 5 1
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    I went back to change my skis and the staff were very helpful.

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  • 5 / 5 1
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    Franck was especially helpful Extremely good technical knowledge and customer service

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  • 5 / 5 1
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    SOPHY AND HER STAFF ARE EXTREMELY HELPFUL AND FRIENDLY. THE EQUIPMENT THAT WAS CHOSEN FOR US WAS PERFECT FOR THE CONDITIONS AND OUR LEVEL OF ABILITY. THANK YOU AGAIN FOR BEING THE PERFECT SKI SHOP

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  • 5 / 5 1
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    Friendly staff, responsive to my needs, very quick service.

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  • 5 / 5 1
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    Very friendly and looked after us well

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  • 5 / 5 1
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    The equipment was good and the pick and return was very quick and simple.

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  • 5 / 5 1
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    As always, very friendly and helpful. Skis were prepared well and ready for immediate collection.

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  • 5 / 5 1
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    Smooth and easy. Thankyou. Minor issue with ski. Poss needed slightly better maintenance

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  • 5 / 5 1
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    N/a

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  • 5 / 5 1
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    everything alright!

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  • 4 / 5 1
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    Nice store and friendly staff however we were told that we could get our kit fitted night before first day rental however on arrival were told it wasn’t possible due to its business

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  • 5 / 5 1
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    Excellent service and equipment

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  • 5 / 5 1
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    Superb

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  • 5 / 5 1
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    Great

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  • 5 / 5 1
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    Excellent service. Provided another set of skis free of charge for the day when another guest at my hotel accidentally took mine.

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  • 5 / 5 1
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    The staff were great. I’m a 50 yr old woman and I ski a lot in BC - mostly Whistler. I was delighted to be treated like a skier by your staff member, and not like a 51 yr old woman who sometimes skis. He was great & helped me out when I switched skis after two days.

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  • 3 / 5 1
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    Did feel that the staff member was very knowledgeable and gave my friend a broken ski pole.

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  • 5 / 5 1
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    Cyril Sports. First class all round

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  • 5 / 5 1
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    Excellent service, very helpful in the store to ensure you have the correct fit with a good selection of skis to suit the conditions

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The store is easy to find in the centre of Val Thorens. The staff were very patient and helpful, particularly Roman, who helped with our boot fitting. Collecting our equipment at 3pm the day before meant that there were no queues and no pressure. Equipment was not pristine, it was late in the season, but was all perfectly good condition and worked well. Thanks Team Skimium!

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  • 2 / 5 1
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    Nice guys but having ordered all mountain or premium skis they only had one set of carvers in my size

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  • 5 / 5 1
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    So reliable year after year

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  • 5 / 5 1
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    Friendly and efficient

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  • 5 / 5 1
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    Great customer service, friendly and knowledgeable. Was really impressed with the skis I hired.

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  • 5 / 5 1
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    Great and attentive team eager to fit you with right equipment. Well done and thank you.

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  • 5 / 5 1
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    Great equipment and very friendly helpful staff, thanks.

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  • 5 / 5 1
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    Equipe pro et fun. Agréable à chaque passage.

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  • 5 / 5 1
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    Excellent service - quick and friendly and good equipment

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  • 5 / 5 1
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    I was surprised that my younger daughter was given a longer set of skis than myself and my older daughter when the younger daughter is shorter and a less experienced skier than myself and my older daughter. I wished I had noticed that sooner. She struggled all four days of skiing.

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  • 5 / 5 1
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    Shop staff very helpful, used in 2023 and came back in 2024 due to friendly and helpful staff, nothing is too much trouble.

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  • 4 / 5 1
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    Skis were ready after 6pm day before or morning of rental period - this is a little later than my experience in other shops (usually after 4:30pm). The skis set aside for me were not in the same category I had reserved however these were quickly changed for something closer to my expectation. They did provide a few options when asked. Skis were a new model and in good condition. Good value when bought with online discount.

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  • 5 / 5 1
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    Very friendly and helpful staff

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  • 5 / 5 1
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    Friendly staff, centrally located, perfect - beside ski lift and lift pass kiosk.

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  • 5 / 5 1
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    Quick service picking up and returning skis. Friendly and knowledgeable staff.

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  • 5 / 5 1
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    Always welcoming and professional. Excellent advice and quality equipment.

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  • 5 / 5 1
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    Great service, so helpful and awesome kit. What more could we ask for!

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  • 5 / 5 1
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    Quick service, nice staff, good equipment (I have wide feet and you had wide boots) and generally a positive experience

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  • 5 / 5 1
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    excellent service, good skis

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  • 5 / 5 1
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    Very friendly and helpful staff. Very knowledgeable about all equipment.

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  • 5 / 5 1
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    The guy in the shop was super helpful!

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  • 4 / 5 1
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    Very friendly, helpful service. Absolutely no problem at all when some of the group needed to change their skis. The only reason not given 5 is that we gave all our info up front, hight weight etc but were asked it again whilst fitting skis. Maybe the team could print off this info in readiness so we don’t have to say our weight publicly. Some people uncomfortable doing this.

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  • 5 / 5 1
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    Superb service. Really nice and friendly and couldn’t be more helpful. Will definitely be back next year.

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  • 5 / 5 1
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    Brilliant - the team are excellent and nothing was too much

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  • 5 / 5 1
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    Skis of very good quality. Swift service.

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  • 5 / 5 1
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    Good service, good kit

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  • 4 / 5 1
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    I paid for intermediate skis but was given old worn skis which we refused and asked for refund. They then gave us fairly new skis which were grand . I also paid for insurance when booking but they said they knew nothing about that!

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  • 5 / 5 1
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    Everyone was pleasant, patient helpful and professional. Excellent service!!! Would highly recommend to others...

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  • 5 / 5 1
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    The team were incredibly friendly and the service was efficient

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  • 5 / 5 1
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    Very good service and good quality equipment.

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  • 5 / 5 1
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    Very good. The equipment was ready & waiting. All in good order. Everyone most friendly & helpful.

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  • 5 / 5 1
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    Very helpful.

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  • 2 / 5 1
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    Poor selection of skis, no choice in ski size or different skis (told nothing longer than 174cm available in the store when both of us ski usually with longer skis!!) and the skis given were poorly maintained. Given boots based on what I said were my shoe size with no attempt to measure feet, so ended up with boots too big twice. Hire shop assistant did not appear knowledgeable nor helpful. Should have gone to Intersport or one of the other ski shops - where have had better experience before - regardless of discount codes and decathlon discount it wasn't worth it....you get better by paying a bit more elsewhere.

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  • 2 / 5 1
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    L'équipement semblait vieux et en mauvais état. Service brusque et pas très sympathique.

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service, very helpful staff and super easy hiring/return process. Highly recommend the Aiguille du Midi branch in Chamonix!

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  • 5 / 5 1
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    A positive experience all round

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  • 5 / 5 1
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    EXCELLENT CMP FALAISE. ALL THE STAFF REALLY FRIENDLY AND HELPFUL

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  • 4 / 5 1
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    Was disappointed to be charged €5 for a replacement pole when the tip had just snapped off

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  • 5 / 5 1
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    Staff were friendly& knowledgeable & happy to swap my boots for a more suitable pair after one day skiing.

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  • 5 / 5 1
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    frendly staff with nice equipments

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  • 5 / 5 1
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    Excellent

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  • 5 / 5 1
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    One of my party (Anne) was charged for her skis at the end of her hire. The ski hire was prepaid. Hopefully she can sort it out with Ski Fun in Les Gets Hopefully she

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  • 5 / 5 1
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    Good value, good quality skis & excellent service

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  • 3 / 5 1
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    Good piste ski's but a lack of off piste skis meant I had to take some very old skis, unlike my friend who hired from ski set next door who was given some up to date off piste skis

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    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    We pre-ordered our equipment online. It was all waiting for us when we arrived. No hassle and slick service. Highly recommend them.

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  • 5 / 5 1
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    Great service, decent equipment and no fuss.

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  • 2 / 5 1
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    We went to the shop at the bottom of the mountain where we were supposed to go to collect our equipment. We were greeted with a huge school trip, at 9am, and was told we’d be better off going up the mountain to the sister shop. We did this and after a long queue into this shop we were charged again for warranty and theft protection despite me explaining that I had already paid for this online but was told it wouldn’t count as it was through Skimium not their shop. We didn’t get on the slopes till 10:30am after all this.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    Service was prompt and equipment good. My friend swapped her skis on the second day which was really easy.

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  • 5 / 5 1
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    Friendly and very helpful. I didn’t take the original boots that were chosen for me, but the replacement ones were very wet inside after skiing which is the only reason for 4 stars. My hotel didn’t have a decent drying room though, so I returned two days later and they were easily changed. The following day, the wrong skis were taken on the ski lift (either by me or the other person) and in the evening the shop contacted me. I returned the “wrong” skis that evening and they replaced them with different ones. The others in our group had no issues throughout the week. Excellent service.

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  • 5 / 5 1
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    excellent service, no issue changing boot on day 2.

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  • 5 / 5 1
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    I had made a booking with the wrong shop and they were extremely accommodating.

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  • 5 / 5 1
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    Very efficient service, excellent online setup easy to use. No waiting in store everything ready to go. Quality of equipment also very good.

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  • 5 / 5 1
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    Fantastic service

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  • 3 / 5 1
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    Turned up and initially told I was in the wrong store. Went outside and walked in through a different door and saw the same lady that agreed I was in the correct place once she saw my booking reservation. Skis looked very poor quality and condition with much wear and tear. Not what I would expect for the top but one of your range. The original skis that were in the rack with my name were way too long despite giving correct information on the online reservation. Disappointing.

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  • 4 / 5 1
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    The price was fair. The staff were friendly and helpful. However, the shoes I received broke within a few hours. I had to go back to the store to change.

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  • 5 / 5 1
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    Good quality equipment

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  • 5 / 5 1
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    Really helpful staff. No issues with communicating in english. The equipment was perfect and they made sure that it fitted well. You can store the equipment there every day and pick it up the next morning. The whole process was really easy and quick, including the boking itself. I'd highly recommend this place.

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  • 5 / 5 1
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    Very friendly service and equipment was excellent, including freshly waxed skis when I picked them up

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  • 5 / 5 1
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    Great staff and really friendly service. Really quick and easy, would definitely recommend and use again.

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  • 5 / 5 1
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    Really good. Very organised and better than some of the rubbish you get from other shops.

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  • 5 / 5 1
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    very accommodating, went out of his way to keep the shop open

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  • 5 / 5 1
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    Very well service, help full staff.

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  • 4 / 5 1
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    Owner came across a bit rude. His staff allocating the equipment were great.

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  • 5 / 5 1
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    Staff were excellent polite, friendly and helpful.

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