Customer reviews for skimium.co.uk

Customer reviews

• 5 / 5

  

  Edit Flag

  Great service would use again

  Review of 01/02/2024, following an experience of 19/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Friendly staff and helpful with any equipment problems

  Review of 01/02/2024, following an experience of 19/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service, good equipment and very good value.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Lovely store, fast service, GREAT boots with rear entry.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great staff and good skis

  Review of 01/02/2024, following an experience of 21/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Everything was smooth, everyone was very friendly. I love this place.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Pay the insurance premium! The back part of one ski delaminated. I’d have had to pay had I not paid the premium.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very friendly, efficient service with excellent hire products.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Service was great. Friendly staff.

  Review of 01/02/2024, following an experience of 20/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The staff were very friendly, welcoming and helpful.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fabulous service, very kind and so helpful. Thank you.

  Review of 01/02/2024, following an experience of 22/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Manager very helpful

  Review of 01/02/2024, following an experience of 20/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Staff were very friendly, and we were seen very swiftly.

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very helpful attendant

  Review of 01/02/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The guys are very nice and knowledgeable. Baptiste was great.

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Champfort are friendly, helpful and offer a top quality service.

  Review of 01/02/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great experience Skis ready and fitted to my boots within 2 minutes Great quality skis and helpful staff at shop

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  No wait, quick to pick up skis and they asked about experience etc to ensure you got the best skis for your level and the conditions.

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Frank and his team always offer the most amazing service. They are attentive, thoughtful, friendly and incredibly helpful - nothing is too much trouble. We will continue to use Avoriaz Sports for every trip. Thanks guys!

  Review of 01/02/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  I paid for exclusive (highest package), but all they had is beat up scratched up old skis.

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

  Flag

  Hello and thank you for your feedback. I invite you to contact us at customerservice@ckimium.com so that we can check the consistency between your skis rented online and the ones you got in store. Thank you, and see you soon at Skimium!

  Answer by A A

  

  Flag

  Yeah what’s the point? That was a month ago already. Too late. Maybe carry good skis or don’t offer “exclusive” high end expensive packages to people. That would be fair.

  Show exchanges Hide exchanges
• 5 / 5

  

  Edit Flag

  very good

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very fast and efficient service. Also very helpful at answering any questions I had as a beginner.

  Review of 01/02/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Friendly service

  Review of 01/02/2024, following an experience of 19/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great. The whole team were first class.

  Review of 01/02/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fantastic service with opportunity to try different skis depending on conditions. Will definitely use these guys on next visit to Valtournenche

  Review of 01/02/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service, Fantastic Ski Quality (the Hero was exceptional for carving)

  Review of 30/01/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fantastic, quick service and very helpful people in store. All equipment was of a good standard. Would definitely use them again.

  Review of 30/01/2024, following an experience of 17/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  This was my 6th skiing trip to Courchevel where I had used Skimium which speaks volumes. Pleasant, helpful and competent staff combined with a very convenient location make it my ideal choice. I needed to change my boots as there is always a difference between wearing them in the shop and actually skiing in them. This wasn’t a problem.

  Review of 30/01/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great Service and Equipment and Helpful staff at a reasonable price - will definitely use again.

  Review of 30/01/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Store was not aware of my booking when I arrived with another family who had not booked equipment

  Review of 30/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  I spent a week in Val D’Isere La Dailey in early January. I rented a premium package from Skimium, having booked online. Fast, efficient, and friendly. I hate a slight problem with a pole and they were quick to replace, no questions asked.

  Review of 30/01/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Equipment was in great shape and well tuned

  Review of 30/01/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Exceptional attention and service. I needed to change my boots on the first day and this was not a problem at all. If we ski again in La Plagne I will use this shop again.

  Review of 30/01/2024, following an experience of 16/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The equipment I received was in good condition and well maintained. There were no complaints in terms of the boot fitting, which is always a relief! Guiallame was very helpful and pleasant to deal with. Many thanks. S

  Review of 30/01/2024, following an experience of 14/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Booked ski insurance with skimium but my poles got swapped during lunch one afternoon and then I had to pay €10 fine due to this. I thought the insurance was meant to cover this

  Review of 30/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service, good price, everything went very well

  Review of 30/01/2024, following an experience of 06/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Have hired here a number of times and excellent on every occasion!

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Staff were super friendly. The equipment was in great condition. There was a free ski locker. Store opening times were great too.

  Review of 27/01/2024, following an experience of 13/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service, friendly and helpful

  Review of 27/01/2024, following an experience of 14/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Always superb service

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Professional prompt service

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Faultless experience.

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast and friendly service with new boot sizing machine giving excellent boot fit

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

  Edit Flag

  On your website, it says you accept American Express, but you cannot process this payment method online.

  Review of 27/01/2024, following an experience of 12/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

  Flag

  Hello Mike, thank you for your comment and we apologize for any inconvenience you've encountered. Actually Amex payment is possible for French resident only. In the meantime, we recommend using an alternative payment method such as Visa or Mastercard for your online transactions. We appreciate your understanding and thank you for choosing Skimium.com, and we look forward to serving you better in the future.

• 4 / 5

  

  Edit Flag

  Staff in store were very helpful

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  None

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very helpful. The worker in this shop was very kind and friendly. He got everything done very fast and efficiently but also making sure all our equipment was right. All around very good experience and very nice guy

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to use and very quick, we've always had a great experience with this company 10/10

  Review of 27/01/2024, following an experience of 14/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Superb service from Cyril’s! Always a pleasure

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Nothing to add

  Review of 27/01/2024, following an experience of 13/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  What a pleasure it is to give this review. Simple effective website. Reasonable prices. Excellent quality equipment that was ready for our arrival and did not need any adjustment. Friendly staff, cheap hot chocolate machine on site. Storage for our skis and boots. Fantastic job. Couldn’t recommend your store in Les Gets enough. Keep up the good work 👍👍👍

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service as always.

  Review of 27/01/2024, following an experience of 15/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Staff were friendly and efficient having our skis ready for us the moment we arrived in the store. Great service.

  Review of 27/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good skis and boots. Friendly staff and fast service. Will definitely use again on our next trip.

  Review of 26/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very pleasant and friendly staff. Provide good service and responsive to problems.

  Review of 26/01/2024, following an experience of 02/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  So easy and great value

  Review of 26/01/2024, following an experience of 12/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The staff were so helpful and we had good gear at a good price by ordering them online. We even bought our tickets in the store saving time on the slopes and they allowed my son to swap from skis to boarding so he could try both. The staff there were all so friendly and helpful.

  Review of 26/01/2024, following an experience of 24/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  ...

  Review of 26/01/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fast and easy, I highly recommend !

  Review of 26/01/2024, following an experience of 12/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great staff, very friendly and super helpful trying to find the correct and right fit for our needs.

  Review of 26/01/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Not really

  Review of 24/01/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Friendly service, well prepared in advance of our arrival

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Romain was very helpful and professional.

  Review of 24/01/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great equipment and a well managed booking and fitting system

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  The lady who fitted out equipment was rude and abrupt. This was a pity as everyone else in the shop was lovely.

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  Nice store and equipment I got in the end was good. I ordered premium equipment however when I was given boots they were obviously standard and quite old. Only for I asked for new boots, I’m not sure I would have been given them. With skis I tried to contact the shop before I went to get specific skis but it was hard to call or email them.

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Friendly and helpful service

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very friendly and helpful staff

  Review of 24/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Speedy , professional, courteous

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  fabulous staff at the Village 1800 hire shop, quality of equipment was really good

  Review of 24/01/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The guys in the shop were exceptionally helpful and very knowledgeable.

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good experience

  Review of 24/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very easy to find and convenient for the Pleney Ski lift I had an issue with my helmet of the third day, took it back and was immediately provided a replacement.

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service

  Review of 24/01/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Fantastic ski rental shop and the closest to the lifts and the train to Mont Chery. We have always had great equipment from here and they are quick with fittings. You can either take your equipment with you or leave it at the shop every day. We have used them for years and highly recommend them.

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Smooth service and didn't rush us when trying on boots.

  Review of 24/01/2024, following an experience of 11/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Loved the service and the equipment provided. Loved it that much i enquired about purchasing the boots when handling the rental items in. Thank you and will be using again

  Review of 24/01/2024, following an experience of 07/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  .good experiance

  Review of 24/01/2024, following an experience of 10/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Disappointed with the quality of the skis and options available

  Review of 24/01/2024, following an experience of 09/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good equipment at a good price. Shop location in the heart of the resort is ideal.

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  The staff were helpful and very friendly, all went smoothly and fastly. The gear was very good and I enjoyed using it!

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very efficient with our group of 10.

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  great staff but equipment was a bit tired

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service and very helpful staff at Ski 1600

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  I felt very unwelcome. The staff made very little effort to communicate with me. It was an uncomfortable collection and return experience. On return they said nothing to me and only when I prompted them for some sort of feedback that everything was alright did they say anything. At no point did they even ask my name. Won’t be using this shop again.

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

  Flag

  Hello Daniel, Thank you for taking the time to share your experience with us. We sincerely apologize for the discomfort and lack of communication you encountered during your recent visit. We understand the importance of clear communication and a welcoming atmosphere, and it's clear that we fell short of those expectations during your collection and return. We understand your decision not to use our shop again, but we genuinely hope you might reconsider in the future. We would be grateful for the opportunity to make amends and provide you with the positive experience you deserve. Once again, we apologize for any inconvenience caused, and we appreciate your honesty. Skimium team

• 5 / 5

  

  Edit Flag

  Excellent

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Staff were friendly, helpful and organised.

  Review of 23/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent all round! Great service and equipment. Definitely using again when we return!

  Review of 22/01/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very helpful and nice staff

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  service top

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great quality equipment.

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Easy to book online, great collection and fitting in store. Drop off was quick and easy.

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very quick and professional service, excellent as always!

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

  Edit Flag

  poor quality skis & boots & felt disorganised. Huge thing was the quality - really not good. Had to spend time returning the next day to swap the skis. Old skis. Paid for top package, but we did not get that at all.

  Review of 22/01/2024, following an experience of 07/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very helpful

  Review of 22/01/2024, following an experience of 23/12/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very helpful staff who helped us try several pairs of boots to get a comfy fit. It wasn’t clear when we booked equipment that we could not collect until 5pm.

  Review of 22/01/2024, following an experience of 05/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service and very helpful. Very polite and efficient Thankyou very much

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great service and good range of options

  Review of 22/01/2024, following an experience of 08/01/2024 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order