Skimium - Saint-Gervais Sports
4.8 (22)
Location
Skimium - Saint-Gervais Sports

86 rue du Mont-Blanc, Saint Gervais les Bains 71170

Reviews for Skimium - Saint-Gervais Sports

Total: 22 reviews since 07/02/2024

4.8

Based on 10 reviews from the last 12 months

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  • 86%
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  • Diana C.

    18 Feb 2026

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    Great service

    Reply from skimium.co.uk

    Thank you so much for your kind words! See you next time =) Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!

  • Michael N.

    12 Feb 2026

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    The selection of premium pist skis were very limited and the preparation (wax) poor, the skid were stuck in the snow.

    Reply from skimium.co.uk

    We apologize for the inconvenience you experienced. You kept the same skis for three days (skis that corresponded to the experience range you chose when you made your reservation). You could, of course, have returned to the store to exchange them and spoken to us directly, rather than letting us know several days after your rental via a comment. All our skis are maintained, checked, and waxed after each use. It is possible that the model you had simply did not meet your expectations or suit your style. In this case, an exchange would have corrected the situation immediately. Regarding your comment on the welcome, we had made an exception for your group by allowing you to come in two hours before the scheduled time for your rental the next day. However, you arrived 1.5 hours late, which meant you arrived at the same time as the other reservations. Despite this, we did our utmost to ensure that your service was provided in the best possible conditions. I remember telling you several times that if you had any concerns, you should not hesitate to come back and see us. We are always available at the store to talk to you directly when necessary. Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!

  • Michael W.

    12 Feb 2026

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    Wonderful service from Mimi at the St Gervais Store. She was incredibly helpful and the equipment the 4 of us had was excellent.

    Reply from skimium.co.uk

    Thank you for your wonderful review. Thank you all four of you (the 4 amazing men =) ) See you next time! =) Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!

  • Andrea M.

    20 Jan 2026

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    Very easy and good kit

    Reply from skimium.co.uk

    Hello, Thank you so much for your fantastic review! Best wishes! Émilie, Jordan, and the Skimium Saint Gervais Sports team!!

  • Aart H.

    15 Jan 2026

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    Good and efficient service.

    Reply from skimium.co.uk

    Hello, Thank you so much for your kind words! See you soon, Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!

  • Lewis H.

    13 Jan 2026

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    Great service. Swapped my poles when I had an issue with no hassle.

    Reply from skimium.co.uk

    Hello, Thank you for your excellent review! Your satisfaction is our priority =) See you soon, Émilie, Jordan, and the Skimium Saint Gervais Sports team!!!

  • Gary C.

    13 Jan 2026

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    Friendly and efficient

    Reply from skimium.co.uk

    Thank you very much, Mr. Corsi ! See you soon =) Émilie, Jordan and Skimium Saint Gervais Sports team !!!

  • Oren G.

    26 Dec 2025

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    This was the best ski rental experience I have ever had.

    Reply from skimium.co.uk

    Thank you very much, Mr. Giskan, for your wonderful comments! Your satisfaction is our top priority, and we look forward to serving you again on your next adventure. Émilie, Jordan, and Skimium Saint Gervais Sports team!!!

  • Laura C.

    21 Mar 2025

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    Great service, quick, and excellent equipment

  • Alex G.

    11 Mar 2025

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    Excellent service and good kit.

  • Jilly A.

    11 Feb 2025

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    Small personal and very efficient. The staff member listened to our requests carefully. We were very happy

  • Philipp S.

    22 Jan 2025

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    Staff didn't take the time to hear our needs. Where more concerned about being fast, than listening to us.

    Reply from skimium.co.uk

    Hello Mr. Stepnika, it's a shame to post a review like this without realizing the impact it can have on an independent business. Looking at your account, I see that you haven't been back to see us for a week, which proves that you were happy with your equipment. Jordan, co-owner

  • Philipp S.

    21 Jan 2025

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    The store wasn't busy at all, but the Service was basically "here it is. Goodbye!" When I asked for lighter shoes the answer was "Ski boots are heavy". When my friend asked for larger shoes, they said "Ski boots are supposed to be uncomfortable.". I also got the he cheaper set, even though I payed for the more expensive one to have more choice, but the man in the store just had no motivation to talk to me about any options. Equipment was OK, but due to service I won't come back or recommend.

    Reply from skimium.co.uk

    Hello Mr. Stepnika, We are responding to your second negative comment, this time regarding the reservation made for your friend. After checking, we note that he did not return during the week to change his boots or skis, even once, during the entire stay (7 days). Furthermore, a review of this reservation shows that you benefited from an “experience” package including new skis and new boots for both rental packages. As indicated in our first response, we feel that you do not fully appreciate the impact of your comments. These comments, combined with what we consider to be a bad faith assessment, damage our reputation and that of our independent business. We are, of course, always attentive to customer feedback and constantly strive to improve. However, in your specific situation, we do not feel we are in a position to accommodate your requests in the future. Sincerely, Jordan, co-owner

  • Luke A.

    20 Jan 2025

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    Lovely people here!

  • A. A.

    23 Apr 2024

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    Very helpful

  • A. A.

    23 Mar 2024

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    Great service, decent equipment and no fuss.

  • A. A.

    7 Mar 2024

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    Really helpful staff, great experience - love this

  • A. A.

    1 Mar 2024

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    Excellent equipment and great service. Hired from Saint Gervais in Feb 2024

  • A. A.

    21 Feb 2024

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    It was great to have the skies ready and waiting when I arrived. In and out in under 5 minutes!

  • A. A.

    13 Feb 2024

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    Very helpful and friendly staff. The skis they recommend were perfect for the conditions of the ski slopes. We will definitely hire equipment from them again

Reviews displayed in chronological order

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About Skimium - Saint-Gervais Sports

SKI BREAK

SKIMIUM, partner of DECATHLON: online hire of skiing equipment ➤ Up to 50% discount all year round.

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86 rue du Mont-Blanc, Saint Gervais les Bains 71170

www.skimium.co.uk/
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